Instructor's Manual to Accompany Hotel Front Offic E Management
Instructor's Manual to Accompany Hotel Front Offic E Management

Author: Bardi

Publisher:

Published: 2002-09

Total Pages: 0

ISBN-13: 9780471207696

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The front office operation of hotels, motels, and other lodging facilities presents problems for the manager in addition to those in restaurants. By examining the unique situations related to lodging operations, the student is prepared to become more than a front desk clerk. This instructor's manual is to accompany the main text, which uses a human resources approach to cover the management and operation of the front office of hotels and lodging facilities.

Hotel Front Office Management
Hotel Front Office Management

Author: James A. Bardi

Publisher: Wiley

Published: 1996-08-26

Total Pages: 0

ISBN-13: 9780471287124

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This Second Edition has been updated to include a brand new chapter on yield management, plus a human resources chapter refocused to cover current trends in training, employee empowerment, and reducing turnover. In addition, you'll discover how to increase efficiency with today's hospitality technology--from electronic lock to front office equipment.