Written by some of the most distinguished authors in the field, this book elucidates the critical and complex relationships between services, production and innovation. The authors discuss the limitations of current theories to explain service productivity and innovation, and call for a conceptual re-working of the ways in which these are measured. They also highlight the important role of knowledge in the production system and in doing so make an important contribution to a key debate which has emerged in the social sciences in recent years.
This report shows that policies can be adapted to stimulate innovation and boost productivity in service sectors, with economy-wide benefits for employment and growth.
The question of how to measure and improve productivity in services has been a recurrent topic in political debates and in academic studies for several decades. The concept of productivity, which was developed initially for industrial and agricultural economies poses few difficulties when applied to standardized products. The advent of the service economy contributed to call into question, if not the relevance of this concept, at least its definition and measurement methods. This book takes stock of the issues met by productivity in services on theoretical, methodological and operational levels. The authors examine various definitions of productivity and the main methods of its measurement. A survey of recent conceptual and methodological debates on the notion of productivity is also presented. A more operational and strategic perspective is then adopted in order to identify and analyze the main levers, factors and determinants for improving productivity and, more generally, the actual strategies adopted for this purpose in firms and organisations. Providing a deep understanding of the specific and underestimated performance processes within service industries, this book will be of great interest to those involved in industrial economics, management science and public administration.
Industry 4.0 and the subsequent automation and digitalization of processes, including the tighter integration of machine-machine and human-machine intercommunication and collaboration, is adding additional complexity to future systems design and the capability to simulate, optimize, and adapt. Current solutions lack the ability to capture knowledge, techniques, and methods to create a sustainable and intelligent nerve system for enterprise systems. With the ability to innovate new designs and solutions, as well as automate processes and decision-making capabilities with heterogenous and holistic views of current and future challenges, there can be an increase in productivity and efficiency through sustainable automation. Therefore, better understandings of the underpinning knowledge and expertise of sustainable automation that can create a sustainable cycle that drives optimal automation and innovation in the field is needed Driving Innovation and Productivity Through Sustainable Automation enhances the understanding and the knowledge for the new ecosystems emerging in the Fourth Industrial Revolution. The chapters provide the knowledge and understanding of current challenges and new capabilities and solutions having been researched, developed, and applied within the industry to drive sustainable automation for innovation and productivity. This book is ideally intended for managers, executives, IT specialists, practitioners, stakeholders, researchers, academicians, and students who are interested in the current research on sustainable automation.
This volume uses the study of firm dynamics to investigate the factors preventing faster productivity growth in Latin America and the Caribbean, pushing past the limits of traditional macroeconomic analyses. Each chapter is dedicated to an examination of a different factor affecting firm productivity - innovation, ICT usage, on-the-job-training, firm age, access to credit, and international linkages - highlighting the differences in firm characteristics, behaviors, and strategies. By showcasing this remarkable heterogeneity, this collection challenges regional policymakers to look beyond one-size-fits-all solutions and create balanced policy mixes tailored to distinct firm needs. This book is open access under a CC BY-NC-ND 3.0 IGO license.
This book presents the main results of the OECD Innovation Microdata Project -- the first large-scale effort to exploit firm-level data from innovation surveys across 20 countries in an internationally harmonised way, with a view to addressing common analytical questions.
Abstract: This book presents practical information on the conduct of American business and management. The author concentrates on innovation, entrepreneurship, and the development of participative management skills that encourage the use of new ideas arising from within the corporation itself. The organizational structures, corporate cultures, and specifics strategies of several major AMerican companies are examined.
Well-timed and targeted innovation boosts productivity, increases economic growth and helps solve societal problems. But how can governments encourage more people to innovate more of the time? And how can government itself be more innovative? The OECD Innovation Strategy provides a set of principles to spur innovation in people, firms and government. It takes an in-depth look at the scope of innovation and how it is changing, as well as where and how it is occurring, based on updated research and data.
Manufacturing-led development has provided the traditional model for creating jobs and prosperity. But in the past three decades the conventional pattern of structural transformation has changed, with the services sector growing faster than the manufacturing sector. This raises critical questions about the ability of developing economies to close productivity gaps with advanced economies and to create good jobs for more people. At Your Service? The Promise of Services-Led Development (www.worldbank.org/services-led-development) assesses the scope of a services-driven development model and policy directions that can maximize the model’s potential.
This small but powerful book, perfect to toss in your briefcase or bag, takes on the conventional thinking that says more resources are the answer-helping you to see what is really going on as your organization seeks to innovate and launch new products. In an open and straight-talking manner, it teaches you to challenges the premises undermining your performance. Then it shares strategies that strike directly at the root causes, so you can start taking action immediately-action against issues like: Low Project Throughput - Are you simply not getting as many new products to market as you need to? Poor Predictability or On-Time Performance - Do you struggle to predict and commit to timelines that your business can actually achieve? Minimal Market Impact - Are too many of your resources going to low impact programs or programs that don't deliver as promised? Long Time to Market / Slow Speed to Market - Do projects take too long causing you to miss critical windows of opportunity? These are the key issues that Unlocking Innovation Productivity can help you overcome. As a passionate and experienced business leader and innovation insider himself, Mike Dalton has used these strategies across industries globally. This book crystallizes that experience into the roadmap you need to transform your organization-once and for all-to deliver both profitable and predictable new product growth.