Information and Documentation Resource Centres for Tourism
Author: World Tourism Organization
Publisher:
Published: 2004
Total Pages: 136
ISBN-13:
DOWNLOAD EBOOKThis handbook contains guidelines for the creation and management of an information and documentation resource centre (IDRC) within a tourism setting. The first part covers key elements needed to set up an IDRC, recommendations on its role and function, computerising document holdings, organisation, financial and administrative issues; whilst the second section deals with methodological and technical aspects, including identifying user demand and service satisfaction, classification and accessions, information retrieval and intelligence gathering.