Managing Industrial Services
Managing Industrial Services

Author: Thomas Friedli

Publisher: Springer Nature

Published: 2021-06-23

Total Pages: 223

ISBN-13: 3030727289

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The increasing importance of industrial services and rapid digitalization towards smart and remote services pose opportunities as well as challenges to the manufacturing sector. This book provides a holistic understanding of industrial service management and guides companies into building capabilities and management practices for smart and remote services. By combining insights from research and practice, it offers a unique perspective on the core and enabling activities of manufacturing companies for growth in the service business. In essence, the first part covers action-based research findings regarding service strategy, organizational design, service innovation, service sales, services operations, and customer relationship management together with insights into value networks. The second part introduces outstanding practices from leading manufacturing companies in industrial and smart services. The book concludes with a summary of key messages and recommendations to navigate the landscape of industrial and smart service management successfully.

Principles of Management
Principles of Management

Author: David S. Bright

Publisher:

Published: 2023-05-16

Total Pages: 0

ISBN-13: 9781998109166

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Black & white print. Principles of Management is designed to meet the scope and sequence requirements of the introductory course on management. This is a traditional approach to management using the leading, planning, organizing, and controlling approach. Management is a broad business discipline, and the Principles of Management course covers many management areas such as human resource management and strategic management, as well as behavioral areas such as motivation. No one individual can be an expert in all areas of management, so an additional benefit of this text is that specialists in a variety of areas have authored individual chapters.

Handbook of Organizations (RLE: Organizations)
Handbook of Organizations (RLE: Organizations)

Author: James G. March

Publisher: Routledge

Published: 2013-06-26

Total Pages: 1718

ISBN-13: 1135965498

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This book charts the state of organizational research and theory during the 1960s. A compendium of results, references, concepts ideas and theories, this Handbook will be of interest to both academics in organizational theory and managers facing operating problems of organizations.

Essentials of Logistics and Management
Essentials of Logistics and Management

Author: Corynne Jaffeux

Publisher: CRC Press

Published: 2012-12-11

Total Pages: 590

ISBN-13: 1466573090

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The logistician plays a critical role in the growth of his or her company - in this third edition of Essentials of Logistics, the conceptual framework in which all the stakes and themes of logistics is systematically analyzed, with a strong focus on the role of the supply chain.Indeed, many elements are critical to the successful logistical strateg