Incident Management for Operations

Incident Management for Operations

Author: Rob Schnepp

Publisher: "O'Reilly Media, Inc."

Published: 2017-06-20

Total Pages: 173

ISBN-13: 1491917806

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Are you satisfied with the way your company responds to IT incidents? How prepared is your response team to handle critical, time-sensitive events such as service disruptions and security breaches? IT professionals looking for effective response models have successfully adopted the Incident Management System (IMS) used by firefighters throughout the US. This practical book shows you how to apply the same response methodology to your own IT operation. You’ll learn how IMS best practices for leading people and managing time apply directly to IT incidents where the stakes are high and outcomes are uncertain. This book provides use cases of some of the largest (and smallest) IT operations teams in the world. There is a better way to respond. You just found it. Assess your IT incident response with the PROCESS programmatic evaluation tool Get an overview of the IMS all-hazard, all-risk framework Understand the responsibilities of the Incident Commander Form a unified command structure for events that affect multiple business units Systematically evaluate what broke and how the incident team responded


Operational Risk Management

Operational Risk Management

Author: Mark D. Abkowitz

Publisher: John Wiley & Sons

Published: 2008-03-31

Total Pages: 289

ISBN-13: 0470281863

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Operational Risk Management offers peace of mind to business and government leaders who want their organizations to be ready for any contingency, no matter how extreme. This invaluable book is a preparatory resource for when times are good, and an emergency reference when times are bad. Operational Risk Management is destined to become every risk manager?s ultimate weapon to help his or her organization survive ? no matter what.


Emergency Incident Management Systems

Emergency Incident Management Systems

Author: Mark S. Warnick

Publisher: John Wiley & Sons

Published: 2020-01-13

Total Pages: 621

ISBN-13: 1119267137

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The second edition was to be written in order to keep both reader and student current in incident management. This was grounded in the fact that incident management systems are continually developing. These updates are needed to ensure the most recent and relevant information is provided to the reader. While the overall theme of the book will remain the same of the first edition, research and research-based case studies will be used to support the need for utilizing emergency incident management systems. Contemporary research in the use (and non-use) of an incident management system provides clear and convincing evidence of successes and failures in managing emergencies. This research provides areas where first responders have misunderstood the scope and use of an emergency incident management system and what the outcomes were. Contemporary and historical (research-based) case studies in the United States and around the globe have shown the consequences of not using emergency incident management systems, including some that led to increased suffering and death rates. Research-based case studies from major incidents will be used to show the detrimental effects of not using or misunderstanding these principles. One of the more interesting chapters in the new edition is what incident management is used around the world.


National Incident Management System

National Incident Management System

Author: Donald Walsh

Publisher: Jones & Bartlett Publishers

Published: 2011-02-14

Total Pages: 321

ISBN-13: 0763781878

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Developed and implemented by the United States Department of Homeland Security, the National Incident Management System (NIMS) outlines a comprehensive national approach to emergency management. It enables federal, state, and local government entities along with private sector organizations to respond to emergency incidents together in order reduce


National Incident Management System

National Incident Management System

Author: Donald W. Walsh

Publisher: Jones & Bartlett Learning

Published: 2005

Total Pages: 266

ISBN-13: 9780763730796

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In March 2004, the U.S. Department of Homeland Security implemented the National Incident Management System (NIMS), the country's first-ever standardized approach to incident management and response. Response agencies nationwide will need to become NIMS compliant in 2005.National Incident Management System: Principles and Practice translates the goals of the original NIMS document from concepts into capabilities, and provides responders with a step-by-step process to understanding and implementing NIMS. Through the use of case studies, readers will gain valuable insight on how to incorporate NIMS effectively into their departments or jurisdictions. As responders are faced with the tasks of reforming training curricula and incorporating NIMS into Standard Operating Procedures, it is essential that they have a practical resource to guide them through the nation's homeland security strategies, as well as to assist them with NIMS implementation in their own locality.


Incident Management and Response Guide

Incident Management and Response Guide

Author: Tom Olzak

Publisher:

Published: 2017-06-04

Total Pages: 53

ISBN-13: 9781521433645

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An incident management and response guide for IT or security professionals wanting to establish or improve their incident response and overall security capabilities. Included are templates for response tools, policies, and plans. This look into how to plan, prepare, and respond also includes links to valuable resources needed for planning, training, and overall management of a Computer Security Incident Response Team.


Developing an Incident Management Team in a Small Community

Developing an Incident Management Team in a Small Community

Author: David W. Litton

Publisher:

Published: 2003

Total Pages: 56

ISBN-13:

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The use of one of the model incident command systems has become commonplace in the American fire service. The common thread in all of these systems is that they are modular, with the organizational command staff growing as the incident grows. In large-scale incidents an Incident Management Team (IMT) is used to staff the four major areas of concern for the incident commander: operations, logistics, planning and finance. The problem was that, although the Village of University Park has an extensive emergency operations plan, there is a lack of available trained personnel to fill all of the positions of an Incident Management Team during a large-scale incident. The purpose of this research project was to determine how to staff an Incident Management Team during a large-scale emergency incident that may affect the Village of University Park. The reason that this research was important to University Park was the fact that University Park has the potential to face a large-scale incident due to natural causes (tornadoes), hazardous materials emergencies, and potential acts of terrorism in the future. The lack of an IMT, and the potential consequences, were realized by the researcher at the conclusion of the Executive Analysis of Fire Service Operations in Emergency Management, which the researcher attended at the National Fire Academy in Emmitsburg, Maryland. The research used the evaluative methodology to answer the following questions: 1. How have other fire departments staffed an incident management team during large-scale incidents? 2. Should the Village of University Park work cooperatively with surrounding fire departments, civic organizations, private industries, and volunteer organizations to staff an incident management team? 3. What should the qualifications and training be for the staff positions on the incident management team? A literature review was conducted to evaluate what had been previously published regarding incident management teams. In addition, a feedback instrument was used to gather additional information from other fire departments in the surrounding communities. This feedback instrument was instrumental in formulating several of the recommendations included in this report. The results of the research showed that other fire departments have been successful in implementing the use of IMT's on a local basis. The literature review and the feedback instrument were valuable in ascertaining the qualifications and training for team members. Five recommendations resulted from the research. In summary, they were to conduct additional research of the local fire departments with operational incident management teams, provide a copy of the research to local officials, recruit team members from within University Park and from outside sources, work cooperatively with surounding communities to develop a local area IMT, and approach the Executive Board of the Mutual Aid Box Alarm system (MABAS) about instituting a task force card in the statewide plan for the State of Illinois specifically for Incident Management Teams. [STAR#: 132607].


Business Continuity Management

Business Continuity Management

Author: Michael Blyth

Publisher: John Wiley & Sons

Published: 2009-06-22

Total Pages: 531

ISBN-13: 0470478098

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PRAISE FOR Business Continuity Management Few businesses can afford to shut down for an extended period of time, regardless of the cause. If the past few years have taught us anything, it's that disaster can strike in any shape, at any time. Be prepared with the time-tested strategies in Business Continuity Management: Building an Effective Incident Management Plan and protect your employees while ensuring your company survives the unimaginable. Written by Michael Blyth one of the world's foremost consultants in the field of business contingency management this book provides cost-conscious executives with a structured, sustainable, and time-tested blueprint toward developing an individualized strategic business continuity program. This timely book urges security managers, HR directors, program managers, and CEOs to manage nonfinancial crises to protect your company and its employees. Discussions include: Incident management versus crisis response Crisis management structures Crisis flows and organizational responses Leveraging internal and external resources Effective crisis communications Clear decision-making authorities Trigger plans and alert states Training and resources Designing and structuring policies and plans Monitoring crisis management programs Stages of disasters Emergency preparedness Emergency situation management Crisis Leadership Over 40 different crisis scenarios Developing and utilizing a business continuity plan protects your company, its personnel, facilities, materials, and activities from the broad spectrum of risks that face businesses and government agencies on a daily basis, whether at home or internationally. Business Continuity Management presents concepts that can be applied in part, or full, to your business, regardless of its size or number of employees. The comprehensive spectrum of useful concepts, approaches and systems, as well as specific management guidelines and report templates for over forty risk types, will enable you to develop and sustain a continuity management plan essential to compete, win, and safely operate within the complex and fluid global marketplace.


Wildland Fire Incident Management Field Guide

Wildland Fire Incident Management Field Guide

Author: NWCG

Publisher: NWCG Training Branch

Published: 2014-06-06

Total Pages: 160

ISBN-13:

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The Wildland Fire Incident Management Field Guide is a revision of what used to be called the Fireline Handbook, PMS 410-1. This guide has been renamed because, over time, the original purpose of the Fireline Handbook had been replaced by the Incident Response Pocket Guide, PMS 461. As a result, this new guide is aimed at a different audience, and it was felt a new name was in order.