Improving Therapeutic Communication Skills to Improve Patient Outcomes
Improving Therapeutic Communication Skills to Improve Patient Outcomes

Author: Susan E. Poteet Benfield

Publisher:

Published: 2010

Total Pages: 0

ISBN-13:

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"Communication skills are an important part of giving competent nursing care. The nursing student struggles with this skill from the beginning in fundamentals of nursing. Taylor, Lillis, Lemone & Lynn (2008) describe communication as essential to each professional nursing role and as the heart of caring. Often students are very concerned about entering the behavioral medicine unit for fear they will not know how to begin an interaction with a client. The interpersonal process recording (written verbatim account of conversation with a patient) often reveals that the student has difficulty responding using correct communication skills. The purpose of this project is to improve the verbal and non-verbal therapeutic communication skills of nurses through improved pedagogy in an associate degree-nursing program. The patient outcome of nurses' improved therapeutic communication is improved communication and relationship building with caregivers." -- Introduction

Therapeutic Communication
Therapeutic Communication

Author: Jurgen Ruesch

Publisher:

Published: 1961

Total Pages: 512

ISBN-13:

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This volume deals with universal processes of therapeutic communication, a term which covers whatever exchange goes on between people who have a therapeutic intent, with an emphasis upon the empirical observation of the communicative process. -- Preface.

A Practical Guide to Therapeutic Communication for Health Professionals - E Book
A Practical Guide to Therapeutic Communication for Health Professionals - E Book

Author: Julie Hosley

Publisher: Elsevier Health Sciences

Published: 2013-08-13

Total Pages: 266

ISBN-13: 0323277381

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This new textbook is designed to provide students with all the necessary tools to effectively communicate with patients and other health care professionals. With its easy-to-read style, it is loaded with useful tips to help students engage into the practice of communication. It presents condensed amounts of content for learning the basic principles and then integrating elements such as case scenarios, questions, or hints and tips to encourage application of those principles into real-life situations. Easy-to-read style provides practical information, hints, and tips. Test Your Communication IQ boxes provide students with a short self-assessment test at the beginning of each chapter. Spotlight on Future Success boxes provide students with useful, practical tips for improving communication. Taking the Chapter to Work boxes integrated within each chapter are actual case examples with useful tips to guide students to practice and apply what they have learned. Beyond the Classroom Activities exercises at the end of each chapter help students use knowledge learned from topics presented in the chapter. Check Your Comprehension exercises at the end of each chapter provide questions and activities to test student knowledge of chapter content. Communication Surfer Exercises focus on helping students utilize Internet resources to improve their knowledge and application of communication skills. Expanding Critical Thinking at the end of each chapter provides students with additional questions or activities designed to apply critical thinking skills. Legal Eagle boxes provide useful tips that focus on honesty, as well as ethical and legal communication between patients and health care workers. Unique, interactive CD-ROM, packaged with the textbook, includes a variety of application exercises, such as voice mail messages, patient/caregiver interviews, chapter key points, and patient charts. Audio segments on the CD-ROM provide communication in action to help students observe verbal communication examples and apply their skills.

Improving Therapeutic Communication to Enhance Patient Satisfaction
Improving Therapeutic Communication to Enhance Patient Satisfaction

Author: Kellie Ferrie

Publisher:

Published: 2021

Total Pages: 0

ISBN-13:

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"Impaired communication is a major contributing factor to poor patient satisfaction. Therapeutic communication is the fundamental foundation of building and maintaining a trusting nurse-patient relationship. Establishing and maintaining therapeutic communication enables licensed professionals and organizations to provide appropriate care to the mental health population while striving to achieve optimal outcomes. An educational evidence-based practice (EBP) change intervention to enhance provider knowledge about therapeutic communication and boundaries is essential to establishing successful provider- patient relationships and optimizing care delivery to the mental health population. Poor communication and low-levels of patient satisfaction can be reduced with educational interventions that comprehensively improve communication techniques amongst care providers. The REDE Model of Healthcare Communication was used to deliver an educational intervention to healthcare professionals. The EBP change project demonstrated success when comparing pre and post-questionnaire data which met the identified benchmark of a 20% increase in knowledge. Patient satisfaction also increased after the implementation of the identified intervention. This paper will discuss the design, implementation, and evaluation of the EBP change project. Key words: Therapeutic Communication, Mental Health, Boundaries, Patient Satisfaction, Education " -- Abstract

Skills of Communicating With Patients
Skills of Communicating With Patients

Author: Daniel Johnson

Publisher:

Published: 2020-09-16

Total Pages: 204

ISBN-13:

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Everything You Need to Learn to Master Your Communication Skills With YourPatients Do you want to communicate with patients in a consistentlydirect and respectful way? Do you want to improve your communication withpatients and HCP? If so, then keep reading! Hello! Welcome to"Skills of Communicating With Patient". The book gives an overview of many of themain communication styles and provides details on how you can improve your skills to get the bestresults in all of your future interactions with your patients. The book will provide you with a broadrange of core communication principles; so that you can start communicating with greaterconfidence with your patients. The book is best suited to those who want tocommunicate effectively regularly, as the skills and lessons can be actioned with confidenceimmediately. The book explores the specific skills of doctor-patientcommunication and provides wide-ranging evidence of the improvement that those skills can maketo health outcomes and everyday clinical practice. In this book, you will explore a comprehensiveapproach to teaching and learning communication skills throughout all levels of medical education inboth specialist and family medicine. Here's what makes this bookspecial: Therapeutic communication Five Steps ofCommunication Types of Nonverbal communication How to effectivelycommunicate with patients and HCP Developing Skill for Listening the PatientWell Professional Communication and Behaviour Roadblocks to TherapeuticCommunication Adapting Communication to a patient ability Much, muchmore! This book is designed for medical professionals and medical students, or anyone who works in a hospital and wants to improve their communicationskillsInterested?Then Scroll up, Click on "Buy now with 1-Click", and Get Your Copy Now! Copyright: (c) 2020 by Daniel Johnson, All rights reserved.

Improving Therapeutic Communication
Improving Therapeutic Communication

Author: D. Corydon Hammond

Publisher: Jossey-Bass

Published: 1977-03-31

Total Pages: 408

ISBN-13:

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Throughout the book, the authors focus on the basic skills that facilitate communications in therapy (empathy, respect, authenticity, relating in the here-and-now, and confrontation) and explore specific methods of using them. These skills--which research shows are crucial to effective therapy--enable therapists and counselors to * Empathize in a caring way with the feelings of clients * Become receptive to clients in a warm, respectful, and nonjudgmental way * Constructively share feelings with clients in a natural, open manner * Therapeutically utilize moment-to-moment, here-and-now interaction * Make clients aware of their inconsistencies and discrepancies without arousing antagonism or defensiveness

Dying in America
Dying in America

Author: Institute of Medicine

Publisher: National Academies Press

Published: 2015-03-19

Total Pages: 470

ISBN-13: 0309303133

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For patients and their loved ones, no care decisions are more profound than those made near the end of life. Unfortunately, the experience of dying in the United States is often characterized by fragmented care, inadequate treatment of distressing symptoms, frequent transitions among care settings, and enormous care responsibilities for families. According to this report, the current health care system of rendering more intensive services than are necessary and desired by patients, and the lack of coordination among programs increases risks to patients and creates avoidable burdens on them and their families. Dying in America is a study of the current state of health care for persons of all ages who are nearing the end of life. Death is not a strictly medical event. Ideally, health care for those nearing the end of life harmonizes with social, psychological, and spiritual support. All people with advanced illnesses who may be approaching the end of life are entitled to access to high-quality, compassionate, evidence-based care, consistent with their wishes. Dying in America evaluates strategies to integrate care into a person- and family-centered, team-based framework, and makes recommendations to create a system that coordinates care and supports and respects the choices of patients and their families. The findings and recommendations of this report will address the needs of patients and their families and assist policy makers, clinicians and their educational and credentialing bodies, leaders of health care delivery and financing organizations, researchers, public and private funders, religious and community leaders, advocates of better care, journalists, and the public to provide the best care possible for people nearing the end of life.

Communication Skills for the Health Care Professional
Communication Skills for the Health Care Professional

Author: Gwen Marram Van Servellen

Publisher: Jones & Bartlett Learning

Published: 1997

Total Pages: 422

ISBN-13: 9780834207660

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This textbook provides the kind of comprehensive and in-depth preparation your students need to communicate optimally with patients, families, and fellow providers. Combining principles and practical applications, this text shows students how to apply communication techniques to patient care. It contains specific examples from many health care disciplines and is appropriate for all students in medicine, nursing, pharmacy, dentistry, and other allied health professions. Complete with chapter objectives, real-life examples and sample dialogue, and a glossary defining over 100 words and terms essential to the field of communication.

The Wiley Handbook of Healthcare Treatment Engagement
The Wiley Handbook of Healthcare Treatment Engagement

Author: Andrew Hadler

Publisher: John Wiley & Sons

Published: 2020-01-30

Total Pages: 550

ISBN-13: 1119129524

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Against a global backdrop of problematic adherence to medical treatment, this volume addresses and provides practical solutions to the simple question: “Why don’t patients take treatments that could save their lives?” The Wiley handbook of Healthcare Treatment Engagement offers a guide to the theory, research and clinical practice of promoting patient engagement in healthcare treatment at individual, organizational and systems levels. The concept of treatment engagement, as explained within the text, promotes a broader view than the related concept of treatment adherence. Treatment engagement encompasses more readily the lifestyle factors which may impact healthcare outcomes as much as medication-taking, as well as practical, economic and cultural factors which may determine access to treatment. Over a span of 32 chapters, an international panel of expert authors address this far-reaching and fascinating field, describing a broad range of evidence-based approaches which stand to improve clinical services and treatment outcomes, as well as the experience of users of healthcare service and practitioners alike. This comprehensive volume adopts an interdisciplinary approach to offer an understanding of the factors governing our healthcare systems and the motivations and behaviors of patients, clinicians and organizations. Presented in a user-friendly format for quick reference, the text first supports the reader’s understanding by exploring background topics such as the considerable impact of sub-optimal treatment adherence on healthcare outcomes, before describing practical clinical approaches to promote engagement in treatment, including chapters referring to specific patient populations. The text recognizes the support which may be required throughout the depth of each healthcare organization to promote patient engagement, and in the final section of the book, describes approaches to inform the development of healthcare services with which patients will be more likely to seek to engage. This important book: Provides a comprehensive summary of practical approaches developed across a wide range of clinical settings, integrating research findings and clinical literature from a variety of disciplines Introduces and compliments existing approaches to improve communication in healthcare settings and promote patient choice in planning treatment Presents a range of proven clinical solutions that will appeal to those seeking to improve outcomes on a budget Written for health professionals from all disciplines of clinical practice, as well as service planners and policy makers, The Wiley Handbook of Healthcare Treatment Engagement is a comprehensive guide for individual practitioners and organizations alike.