TRB’s Transit Cooperative Research Program (TCRP) Synthesis 97: Improving Bus Transit Safety Through Rewards and Discipline addresses the practices and experiences of public transit agencies in applying both corrective actions and rewards to recognize, motivate, and reinforce a safety culture within their organizations.
Examines the nature and extent of transit crime, effective strategies to combat problem situations, and case studies of specific control practices deemed successful by transit agency professionals (with no distinctions drawn between bus and rail modes) are discussed.
Provides a variety of approaches to transit bus service line and cleaning functions so transit agencies can evaluate the effectiveness of their own operations.
TRB's Commercial Truck and Bus Safety Synthesis Program (CTBSSP) Synthesis 14: The Role of Safety Culture in Preventing Commercial Motor Vehicle Crashes explores practices on developing and enhancing a culture of safety among commercial motor vehicle drivers. The report also examines suggested steps for increasing a safety culture through a series of best practices.
Ch. 1. Introduction. Background. Project objectives. Technical approach to project. Report organization -- ch. 2. Literature summary. Transit security. Workplace violence. Bus operator training and selection. Video surveillance. Self-defense. Bus operator perspective. International studies -- ch. 3. Survey results. Characteristics of survey respondents. Security provider. Fare and rules enforcement. Standard operating procedures. Definition of "assault". Assault characteristics. Training. Employee assistance. Data collection and reporting. Methods to address operator assaults. Bus operator selection methods. Impact of violence against operators. Effective measures -- ch. 4. Operator protection measures : technology and information management. Barriers. Information management and crime analysis. Video surveillance. Audio surveillance. Automatic vehicle location system. Transit operations decision support system. Emergency communications. DNA kits.
A nationwide survey of transit operators indicated that absenteeism among transit operators is a significant problem and that the associated costs are substantial. The objective of the research reported here was to determine the scope of operator absenteeism in Virginia and to recommend strategies to improve attendance. Information on the causes of absenteeism and attendance improvement programs was obtained through a literature review and telephone requests to selected transit systems. A questionnaire survey was conducted of transit systems in Virginia to obtain information on their experience with absenteeism and attendance improvement programs. The report presents a general plan for improving attendance that includes a comprehensive approach to examining absenteeism and model components of an attendance improvement program.
Vols. for 1947-56 include an unnumbered convention issue called Passenger transport annual (title varies) Issued 1943-44 as sections of a regular no. and 1946 as no. 19? of v. 4.
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