Implementation of an Enterprise Resource Planning System with Focus on End-User Training

Implementation of an Enterprise Resource Planning System with Focus on End-User Training

Author: Elke Simon

Publisher: diplom.de

Published: 1999-11-24

Total Pages: 108

ISBN-13: 3832419063

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Inhaltsangabe:Abstract: The implementation of an Enterprise Resource Planning (ERP) system refers to Information Systems, Business Processes, and People. Basically, it is a changing procedure in organizations that strive for company-wide high performance. Business Process Transformation is about changing a company s focus - from products to customers. Information Systems are replaced by a homogenous system environment which integrates all information into a common system. The behaviour and skills of the company-wide personnel are adapted to perform in the new "world". The big challenge of the implementation is to have the properly-trained people for a high-performance organization. Unfortunately, most companies do not recognize that need. They underestimate the impact that the human factor has on an ERP approach; they consider the implementation as a software-installation with influence to the business. But, the implementation is much more complex. This thesis is dedicated to all those persons who intend to implement an Enterprise Resource Planning system, and who want to understand the theory of Business Process Transformation and how it is linked to Enterprise Resource Planning. To emphasize the importance of the human factors within the implementation, chapter 4 elaborates on End-User Training as a significant part of an implementation for a company dedicated to becoming a high-performance organization. This paper also includes a case study of an ERP implementation at Mitel Corporation. The case study presents information about the Company, its ERP implementation, and its approach to End-User Training. Inhaltsverzeichnis:Table of Contents: AcknowledgementIII ContentsIV List of IllustrationsVII List of TablesVIII List of TermsIX Abstract1 1.Introduction2 2.Business Process Transformation (BPT)4 2.1Origins of Today s Organisations4 2.1.1History4 2.1.2Typical Business Process5 2.2Business Process Transformation Terminology7 2.2.1Motives for Business Process Transformation7 2.2.2Reengineering - The Radical Change9 2.2.3Improvement - The Incremental Change11 2.2.4Reengineering versus Improvement12 2.3From the Functional to the Process-oriented Organization15 2.3.1Functional Organization15 2.3.2Process-oriented Organization17 3.Enterprise Resource Planning (ERP)19 3.1Business Process Transformation as a Pre-requisite20 3.2SAP R/3 System - A Tool for BPT21 3.2.1Introduction of SAP21 3.2.2SAP R/3 System [...]


Business Information Systems: Concepts, Methodologies, Tools and Applications

Business Information Systems: Concepts, Methodologies, Tools and Applications

Author: Management Association, Information Resources

Publisher: IGI Global

Published: 2010-06-30

Total Pages: 2476

ISBN-13: 1615209700

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Business Information Systems: Concepts, Methodologies, Tools and Applications offers a complete view of current business information systems within organizations and the advancements that technology has provided to the business community. This four-volume reference uncovers how technological advancements have revolutionized financial transactions, management infrastructure, and knowledge workers.


Managing Business with SAP

Managing Business with SAP

Author: Linda K. Lau

Publisher: IGI Global

Published: 2005-01-01

Total Pages: 356

ISBN-13: 9781591403784

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Managing Business with SAP: Planning, Implementation and Evaluation is important to all IT managers as it addresses the reasons why many ERP systems fail, and how IT managers can improve the rate of successful implementation.


Handbook of Research on Enterprise 2.0: Technological, Social, and Organizational Dimensions

Handbook of Research on Enterprise 2.0: Technological, Social, and Organizational Dimensions

Author: Cruz-Cunha, Maria Manuela

Publisher: IGI Global

Published: 2013-07-31

Total Pages: 799

ISBN-13: 1466643749

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Workplace technology is evolving at an accelerated pace, driving innovation, productivity, and efficiency to exceedingly high levels. Businesses both small and large must keep up with these changes in order to compete effectively with fellow enterprises. The Handbook of Research on Enterprise 2.0: Technological, Social, and Organizational Dimensions collects the most recent developments in evaluating the technological, organizational, and social dimensions of modern business practices in order to better foster advances in information exchange and collaboration among networks of partners and customers. This crucial reference supports managers and business professionals, as well as members of academia, IT specialists, and network developers in enhancing business practices and obtaining competitive advantage.


Enterprise Information Systems VI

Enterprise Information Systems VI

Author: Isabel Seruca

Publisher: Springer Science & Business Media

Published: 2006-07-08

Total Pages: 335

ISBN-13: 1402036752

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This book contains the best papers of the Sixth International Conference on Enterprise Information Systems (ICEIS 2004), held in Porto (Portugal) and organized by INSTICC (Institute for Systems and Technologies of Information, Communication and Control) in collaboration with PORTUCALENSE UNIVERSITY, who hosted the event. Following the route started in 1999, ICEIS has become a major point of contact between research scientists, engineers and practitioners on the area of business applications of information systems. This conference has received an increased interest every year, from especially from the international academic community, and it is now one of the world largest conferences in its area. This year, five simultaneous tracks were held, covering different aspects related to enterprise computing, including: “Databases and Information Systems Integration”, “Artificial Intelligence and Decision Support Systems”, “Information Systems Analysis and Specification”, “Software Agents and Internet Computing” and “Human-Computer Interaction”. The sections of this book reflect the conference tracks.


Practical Guide to Using Focused Build for SAP Solution Manager

Practical Guide to Using Focused Build for SAP Solution Manager

Author: Aušra Gustainienė

Publisher: Espresso Tutorials GmbH

Published:

Total Pages: 149

ISBN-13: 396012208X

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Dive into the world of SAP Solution Manager’s Focused Build application with this essential guide, designed to help you manage development and configuration activities effectively. This book aims to go beyond technical information and setup guides by sharing practical experiences, valuable tips, and insights on what works and what doesn’t. Understand the relationship between Focused Build and SAP Solution Manager, and explore the key features that can enhance your project management experience. Determine if Focused Build is the ideal tool for your projects. Familiarize yourself with Focused Build’s end-to-end processes and the various roles crucial for successful project implementation. Understand how to use Focused Build to document and prioritize requirements, approve implementation scope, and manage the build process with ease. This step-by-step guide shows you how to create work packages, deal efficiently with work items, correct errors, and handle changes in your projects. The key topics covered in this easy-to-follow guide include:

  • Introduction to Focused Build for SAP Solution Manager
  • Key features and benefits of Focused Build
  • End-to-end requirements definition, project scoping, and build management
  • Configuration overview and best practices