Implementing Computerized Procedures in Office Settings
Implementing Computerized Procedures in Office Settings

Author: Tora K. Bikson

Publisher:

Published: 1987

Total Pages: 86

ISBN-13:

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This report describes the methods and results of research on implementing interactive information systems. The study covered 530 employees representing 55 different departments in 26 private sector organizations. All the groups had recently introduced multifunction interactive computer systems into information work. The findings indicate that site-to-site variations in the success of implementing new technologies are more fully explained by differences in the implementation process than by differences in the systems or in the organizations.

Understanding the Implementation of Office Technology
Understanding the Implementation of Office Technology

Author: Tora K. Bikson

Publisher:

Published: 1987

Total Pages: 48

ISBN-13:

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"This Note, which originally appeared in Technology and the Transformation of White-Collar Work, Chapter 9, Lawrence Erlbaum Associates, Inc., 1987, considers the factors that lead to the successful introduction of new office technology in an organization. It is based on a survey of 55 work groups using advanced office technology in 26 organizations. Success includes the extent to which the technology is used, the users' satisfaction with it and with the jobs they perform using it, and improvements in organizational performance. Features of the organization itself, features of the technology, and the way the technology is introduced into the organization all play a role. For example, work groups in which the implementation used a balanced social and technical approach and encouraged worker participation in the introduction process all had more successful implementations. The Note concludes with observations about areas where technology, implementation process, and research all need improvement."--Rand abstract.

The Computer-Based Patient Record
The Computer-Based Patient Record

Author: Institute of Medicine

Publisher: National Academies Press

Published: 1997-10-14

Total Pages: 257

ISBN-13: 0309055326

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Most industries have plunged into data automation, but health care organizations have lagged in moving patients' medical records from paper to computers. In its first edition, this book presented a blueprint for introducing the computer-based patient record (CPR). The revised edition adds new information to the original book. One section describes recent developments, including the creation of a computer-based patient record institute. An international chapter highlights what is new in this still-emerging technology. An expert committee explores the potential of machine-readable CPRs to improve diagnostic and care decisions, provide a database for policymaking, and much more, addressing these key questions: Who uses patient records? What technology is available and what further research is necessary to meet users' needs? What should government, medical organizations, and others do to make the transition to CPRs? The volume also explores such issues as privacy and confidentiality, costs, the need for training, legal barriers to CPRs, and other key topics.

Technology and the Transformation of White-collar Work
Technology and the Transformation of White-collar Work

Author: Robert E. Kraut

Publisher: Psychology Press

Published: 1987

Total Pages: 298

ISBN-13: 9780898596335

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The introduction of new technology and communication to businesses is forever altering the roles and responsibilities of the white- collar workers. This unique collection from authors in such diverse disciplines as psychology, computer science, sociology, history, communication, and public policy, discusses the ways in which these changes have and are effecting the workplace and the employees while speculating on future changes and effects. Of special significance are the methods suggested for introducing information technology into the workplace. These new methods will increase the quality and quantity of goods and services produced while increasing the quality of working life for employees.

Technological Support for Work Group Collaboration
Technological Support for Work Group Collaboration

Author: Margrethe H. Olson

Publisher: CRC Press

Published: 2020-11-26

Total Pages: 182

ISBN-13: 1000148998

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This text discusses the emerging trend in product development and research that focuses on the increasingly important relationship between computer systems and social systems. The text emphasizes the significance of building tools to help people work together and the need for the identification of key factors within an organization to create systems more beneficial to users. Also contained are reviews of current research and discussions of both established tools, such as electronic mail and computer conferencing, and those newly developed programs that emphasize "work group" productivity over individual productivity.

Managing Impressions with Information Technology
Managing Impressions with Information Technology

Author: Jon W. Beard

Publisher: Bloomsbury Publishing USA

Published: 2004-10-30

Total Pages: 222

ISBN-13: 0313083282

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The contributors to this volume demonstrate the evolving ways in which impression management is conducted through the use of information technology. Whether consciously or unconsciously, individuals create and manage impressions of themselves when they use or interact with IT or in an IT environment. How? By managing the symbolism embedded in the technology. For example, technology is often the primary medium in interactions between a client and a work team, or virtual team, dedicated to servicing the needs of that client. The team itself may be geographically dispersed, lending a deeper layer to the management of impressions among members of the team via their use of technology, including e-mail, groupware, videoconferencing, and Intranet development. Researchers in the behavioral effects and consequences of information technology will find much of value here. This book is also of interest to information technology practitioners and professors alike who work with or study the broader organizational and individual signals, perceptions, and effects of IT-related decisions. Graduate students will find it appropriate as supplemental reading for courses on the organizational implications of IT, the behavioral effects of IT, the impact of IT on corporate strategy, and the impact of organizational design decisions.

Readings in Groupware and Computer-Supported Cooperative Work
Readings in Groupware and Computer-Supported Cooperative Work

Author: Ronald M. Baecker

Publisher: Elsevier

Published: 1993-01-13

Total Pages: 901

ISBN-13: 0080515770

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This comprehensive introduction to the field represents the best of the published literature on groupware and computer-supported cooperative work (CSCW). The papers were chosen for their breadth of coverage of the field, their clarity of expression and presentation, their excellence in terms of technical innovation or behavioral insight, their historical significance, and their utility as sources for further reading. Taken as a whole, the papers and their introductions are a complete sourcebook to the field. This book will be useful for computer professionals involved in the development or purchase of groupware technology as well as for researchers and managers. It should also serve as a valuable text for university courses on CSCW, groupware, and human-computer interaction.