Implementing BS EN ISO 9000 in Libraries
Author: Debbie Ellis
Publisher:
Published: 1996
Total Pages: 138
ISBN-13: 9780851423562
DOWNLOAD EBOOKRead and Download eBook Full
Author: Debbie Ellis
Publisher:
Published: 1996
Total Pages: 138
ISBN-13: 9780851423562
DOWNLOAD EBOOKAuthor: Debbie Ellis
Publisher:
Published: 1993
Total Pages: 144
ISBN-13:
DOWNLOAD EBOOKAuthor: Núria Balagué
Publisher: Elsevier
Published: 2011-08-22
Total Pages: 231
ISBN-13: 1780632797
DOWNLOAD EBOOKThis book, divided into two parts, provides an introduction to the quality management issues and gives a general overview to the use of ISO 9001 in the library environment. The second part presents the main features of ISO 9001:2008 with practical comments and examples on how to implement its clauses in libraries. Whether in the public or in the private sector, libraries can be seen as service organisations: they act in very dynamic environments where users are increasingly demanding new types of services. Thus the adoption of a quality management system helps each library in meeting the needs of the customers. This book covers some key ideas about how to approach the ISO 9001 standard in library terms, or any other information service unit. Managing Your Library and its Quality offers not only a useful approach to quality but it is also an excellent guide on how to manage knowledge within organisations and, a priori, thus should be utilised by the information professional. Helps guide the implementation of a quality management system using ISO 9001, a standard widely and successfully used already in all types of organisations around the world Translates the ISO 9001 standard to the terms and language used within the libraries Presents a systematic approach to the quality management in libraries
Author: Núria Balagué
Publisher:
Published: 2011
Total Pages: 230
ISBN-13:
DOWNLOAD EBOOKThis book, divided into two parts, provides an introduction to the quality management issues and gives a general overview to the use of ISO 9001 in the library environment. The second part presents the main features of ISO 9001:2008 with practical comments and examples on how to implement its clauses in libraries. Whether in the public or in the private sector, libraries can be seen as service organisations: they act in very dynamic environments where users are increasingly demanding new types of services. Thus the adoption of a quality management system helps each library in meeting the needs of the customers. This book covers some key ideas about how to approach the ISO 9001 standard in library terms, or any other information service unit. Managing Your Library and its Quality offers not only a useful approach to quality but it is also an excellent guide on how to manage knowledge within organisations and, a priori, thus should be utilised by the information professional. Helps guide the implementation of a quality management system using ISO 9001, a standard widely and successfully used already in all types of organisations around the world Translates the ISO 9001 standard to the terms and language used within the libraries Presents a systematic approach to the quality management in libraries.
Author: Maurice Line
Publisher: Walter de Gruyter GmbH & Co KG
Published: 2017-06-12
Total Pages: 316
ISBN-13: 3110966921
DOWNLOAD EBOOKAuthor: Trine Kolderup Flaten
Publisher: Walter de Gruyter
Published: 2008-11-03
Total Pages: 464
ISBN-13: 3598440227
DOWNLOAD EBOOKRapid developments in information technology and media have resulted in increasingly diverse strategies for information retrieval by readers and users. The duty to cope with this phenomenon and to master the situation forms one of the biggest challenges facing libraries. In order to strengthen the awareness of the potential of tools for management and strategic planning, a two-day meeting was held under the auspices of IFLA's Management & Marketing Section in Bergen, Norway in August 2005. Managers of different types of libraries, researchers and educators from five continents shared their experiences with research methods, data collection, evaluation, performance measurement, best practice strategies and policies. This book contains their presentations in the form of full length articles.
Author: Tove Bang
Publisher: Hague : International Federation for Information and Documentation
Published: 1996
Total Pages: 95
ISBN-13: 9789266007138
DOWNLOAD EBOOKAuthor: David Hoyle
Publisher: Elsevier
Published: 2015-08-11
Total Pages: 393
ISBN-13: 1483104931
DOWNLOAD EBOOKQuality Systems Handbook is a reference book that covers concepts and ideas in quality system. The book is comprised of two parts. Part 1 provides the background information of ISO 9000, such as its origin, composition, application, and the strategies for registration. Part 2 covers topics relevant to the ISO 9000 requirements, which include design control, internal quality audits, and statistical techniques. The text will be useful to managers, auditors, and quality practitioners who require reference in the various aspects of quality systems.
Author: Lamprecht
Publisher: CRC Press
Published: 1993-03-30
Total Pages: 290
ISBN-13: 9780824791346
DOWNLOAD EBOOKExpanding on the themes presented in ISO 9000: Preparing for Registration (0-8247-8741-2), this reference complements that volume by focusing on the how to of implementing a quality assurance system that reflects the ISO 9000 series of standards.;Highlighting ISO 9001, the most involved of the standards, and placing the others in proper perspective, Implementing the ISO 9000 Series: explains the major European directives that refer to ISO 9000 and related critical issues such as the political economy of the ISO standards; interprets ISO clauses from various industrial viewpoints, including those of service industries, and gives concrete examples; shows which organizational strategy to adopt and how to coordinate implementation and bring about change within a company; furnishes examples of how to document Tier Two; illustrates the preparation of generic flowcharts; analyzes in detail the procedures for conducting internal audits and offers sample forms to help maintain the system once it is implemented; examines third-party audits and supplies case studies with their solutions; and discusses the latest revisions to the standards, their implications, and future developments.;Implementing the ISO 9000 Series contains practical, immediately applicable advice and information, such as eight appendixes that provide: addresses and telephone numbers of government agencies specializing in ISO 9000; regional addresses of all trade adjustment assistance centres; a list of registrars; a sample quality manual; a list of ISO/IEC guides; and more.;As a day-to-day manual, from start-up to upgrading and maintenance, Implementing the ISO 9000 Series should be a useful resource for quality and reliability managers and directors; industrial, manufacturing, process, design, cost, chemical, pharmaceutical, and electrical and electronics engineers; chief executive officers; company presidents; auditors; registrars; and upper-level undergraduate and graduate students in these disciplines.
Author: D.H. Stamatis
Publisher: Routledge
Published: 2018-12-12
Total Pages: 284
ISBN-13: 1351406248
DOWNLOAD EBOOKThis work examines the evolution and rationale of the ISO 9000 series of standards, their structure, interpretation and relationship to other quality systems. Theory and applications are provided, and the author explains how to put the standards into place and achieve quality. Specific methods and tools for the implementation of the ISO standards that lead to certification and certification maintenance are supplied.