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Author: Robert Bacal
Publisher: Bacal & Associates
Published: 2011-02-28
Total Pages: 191
ISBN-13: 1452803803
DOWNLOAD EBOOKBacal provides a practical guide to dealing with nasty, hostile, angry, and even abusive customers. He gives you the skills and confidence to deal with the most troublesome of customers.
Author: Alice Feeney
Publisher: Flatiron Books
Published: 2018-03-13
Total Pages: 272
ISBN-13: 1250144833
DOWNLOAD EBOOKALICE FEENEYS NEW YORK TIMES AND INTERNATIONAL BESTSELLER “Boldly plotted, tightly knotted—a provocative true-or-false thriller that deepens and darkens to its ink-black finale. Marvelous.” —AJ Finn, author of The Woman in the Window My name is Amber Reynolds. There are three things you should know about me: 1. I’m in a coma. 2. My husband doesn’t love me anymore. 3. Sometimes I lie. Amber wakes up in a hospital. She can’t move. She can’t speak. She can’t open her eyes. She can hear everyone around her, but they have no idea. Amber doesn’t remember what happened, but she has a suspicion her husband had something to do with it. Alternating between her paralyzed present, the week before her accident, and a series of childhood diaries from twenty years ago, this brilliant psychological thriller asks: Is something really a lie if you believe it's the truth?
Author: Alison Green
Publisher: Ballantine Books
Published: 2018-05-01
Total Pages: 306
ISBN-13: 0399181822
DOWNLOAD EBOOKFrom the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
Author: Hanya Yanagihara
Publisher: Vintage
Published: 2016-01-26
Total Pages: 833
ISBN-13: 0804172706
DOWNLOAD EBOOKNEW YORK TIMES BESTSELLER • A stunning “portrait of the enduring grace of friendship” (NPR) about the families we are born into, and those that we make for ourselves. A masterful depiction of love in the twenty-first century. NATIONAL BOOK AWARD FINALIST • MAN BOOKER PRIZE FINALIST • WINNER OF THE KIRKUS PRIZE A Little Life follows four college classmates—broke, adrift, and buoyed only by their friendship and ambition—as they move to New York in search of fame and fortune. While their relationships, which are tinged by addiction, success, and pride, deepen over the decades, the men are held together by their devotion to the brilliant, enigmatic Jude, a man scarred by an unspeakable childhood trauma. A hymn to brotherly bonds and a masterful depiction of love in the twenty-first century, Hanya Yanagihara’s stunning novel is about the families we are born into, and those that we make for ourselves. Look for Hanya Yanagihara’s latest bestselling novel, To Paradise.
Author: Marianne Power
Publisher: Grove Press
Published: 2019-01-15
Total Pages: 327
ISBN-13: 0802146880
DOWNLOAD EBOOK“Consistently entertaining . . . she writes with unflinching honesty . . . Bridget Jones meets Buddha in this plucky, heartwarming, comical debut memoir.” —Kirkus Reviews (starred review) For years journalist Marianne Power lined her bookshelves with dog-eared copies of definitive guides on how to live your best life, dipping in and out of self-help books when she needed them most. Then, one day, she woke up to find that the life she hoped for and the life she was living were worlds apart—and she set out to make some big changes. Marianne decided to finally find out if her elusive “perfect existence” —the one without debt, anxiety, or hangover Netflix marathons, the one where she healthily bounced around town and met the cashmere-sweater-wearing man of her dreams—really did lie in the pages of our best known and acclaimed self-help books. She vowed to test a book a month for one year, following its advice to the letter, taking what she hoped would be the surest path to a flawless new her. But as the months passed and Marianne’s reality was turned upside down, she found herself confronted with a different question: Self-help can change your life, but is it for the better? With humor, audacity, disarming candor and unassuming wisdom, in Help Me Marianne Power plumbs the trials and tests of being a modern woman in a “have it all” culture, and what it really means to be our very best selves. “Equal parts touching and hilarious, Power’s account of the year she spent following the tenets of self-help books will make you feel better about your own flawed life.” —People
Author: Kyle Mills
Publisher: Harper Collins
Published: 2010-11-16
Total Pages: 438
ISBN-13: 0062030167
DOWNLOAD EBOOKFrom the #1 New York Times bestselling author of Vince Flynn Bright, young, and ambitious, Quinn Barry desperately wants to be an FBI agent, even as she programs databases in the basement of the J. Edgar Hoover Building. But Quinn's career -- and her life -- are about to change wildly. Testing a new program, Quinn's computer savvy turns up a mysterious DNA link among five gruesome murders. A link that the old FBI system had been carefully programmed to miss. A link that nearly costs Quinn her job, and soon, her life...Pitted against a conspiracy of unimaginable proportions, Quinn will match wits against powerful government forces that will use any means necessary to keep their dirty secrets hidden -- secrets that will land her in the clutches of a sadistic, brilliant madman who holds the key to it all.
Author: Mireille Guiliano
Publisher: Simon and Schuster
Published: 2009-10-01
Total Pages: 253
ISBN-13: 1847378463
DOWNLOAD EBOOKThis is a book about life, how to make the most of it, how to find your balance when you are working long days and trying to be happy and fulfilled. Mireille Guiliano has written the kind of book she wishes she had been given when starting out in the business world and had at hand along the way.She draws on her own experiences at the forefront of women in business to offer lessons, stories, helpful hints - and even recipes! - that can make the working world a happier and more satisfying part of a well-balanced life. Mireille talks about style, communication skills, risk taking, leadership, etiquette, mentoring, personal relationships and much more, all from a perspective of three decades in business. This book is about helping women (and a few men, peut-etre) feel good about themselves, being challenged and engaged in our working lives, and always looking for pleasure in every single day.
Author: John Boynton Priestley
Publisher:
Published: 1928
Total Pages: 292
ISBN-13:
DOWNLOAD EBOOKAuthor: Tad Williams
Publisher: Astra Publishing House
Published: 2012-09-04
Total Pages: 516
ISBN-13: 1101597577
DOWNLOAD EBOOKBobby Dollar is an angel—a real one. He knows a lot about sin, and not just in his professional capacity as an advocate for souls caught between Heaven and Hell. Bobby’s wrestling with a few deadly sins of his own—pride, anger, even lust. But his problems aren’t all his fault. Bobby can’t entirely trust his heavenly superiors, and he’s not too sure about any of his fellow earthbound angels either, especially the new kid that Heaven has dropped into their midst, a trainee angel who asks too many questions. And he sure as hell doesn’t trust the achingly gorgeous Countess of Cold Hands, a mysterious she-demon who seems to be the only one willing to tell him the truth. When the souls of the recently departed start disappearing, catching both Heaven and Hell by surprise, things get bad very quickly for Bobby D. End-of-the-world bad. Beast of Revelations bad. Caught between the angry forces of Hell, the dangerous strategies of his own side, and a monstrous undead avenger that wants to rip his head off and suck out his soul, Bobby’s going to need all the friends he can get—in Heaven, on Earth, or anywhere else he can find them. You’ve never met an angel like Bobby Dollar. And you’ve never read anything like The Dirty Streets of Heaven. Brace yourself—the afterlife is weirder than you ever believed.
