IBM Tivoli Asset Management for IT Portfolio Overview

IBM Tivoli Asset Management for IT Portfolio Overview

Author: Bart Jacob

Publisher:

Published: 2007

Total Pages: 272

ISBN-13:

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This IBM Redbooks publication provides an overview of the IBM Tivoli Asset Management for IT portfolio. The portfolio is made up of the three primary products, IBM Tivoli Asset Management for IT, IBM Tivoli License Compliance Manager for z/OS, and IBM Tivoli License Compliance Manager. By using these products together, you can implement a comprehensive IT asset management solution. This book provides a functional overview of each of the products in the portfolio and also provides example scenarios of how they can be used to address IT asset management disciplines. The IBM Tivoli Asset Management for IT product is a relatively new acquisition. It has its roots in enterprise asset management and has very rich function. This product will be enhanced and adapted to provide functions specific to IT asset management, such as facilities to handle contract management, full asset life-cycle management, integration with Enterprise Resource Planning (ERP) solutions and much more. This book introduces the portfolio and describes its current capabilities. Our intention for the future is to provide additional materials for a deeper understanding of best practices for using the portfolio to implement a complete IT asset management solution.


Value Realization from Efficient Software Deployment

Value Realization from Efficient Software Deployment

Author: Alex Louwe Kooijmans

Publisher: IBM Redbooks

Published: 2011-10-25

Total Pages: 250

ISBN-13: 0738435813

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Many companies have a complex process for purchasing software that is required by IT projects, or better, by the business. Usually software is purchased by a centralized procurement function, and is either purchased on a project-by-project basis or as a large periodic software contract. Unfortunately purchasing software products does not automatically mean that these products are exploited throughout the organization providing the maximum possible value to the business units. Several issues call for a structured approach that gets the most business value out of software already purchased. The objectives of this approach are to: Create maximum awareness throughout the organization of the software purchased. Track software use in IT projects and act if products are not used at all, used improperly, or insufficiently used. Facilitate use of software products in projects, especially when software products are complex and require a lot of integration. We can summarize the overall objective of this approach as ensuring that the business units in an organization obtain the maximum possible value of software products purchased, which is also the scope of this IBM® Redbooks® publication.


IT Service Management Best Practices Using IBM SmartCloud Control Desk

IT Service Management Best Practices Using IBM SmartCloud Control Desk

Author: Axel Buecker

Publisher: IBM Redbooks

Published: 2013-12-12

Total Pages: 802

ISBN-13: 0738438677

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SmartCloud Control Desk is a comprehensive IT Asset and Service Management solution that helps reduce cost and minimize service disruptions. It does so through automated service request handling, efficient change management, and optimized asset lifecycle management across IT and enterprise domains. SmartCloud Control Desk helps to reduce total cost of ownership by using one unified solution to license, install, and manage multiple ITIL processes under one price point. It can also help reduce business risk by using advanced impact analysis and defining automated change procedures that ensure integrity of existing infrastructure while supporting business agility. SmartCloud Control Desk improves efficiency and quality of service by unifying asset, change, and problem management. It lowers cost and mitigates license compliance risk by performing end to end software asset management. It also delivers an adaptive, role-based simplified UI that can be more intuitive for novice users, which reduces training costs, while allowing access from anywhere at anytime through mobile device support that includes BlackBerry, iOS, and Android. In addition, SmartCloud Control Desk supports both a profit center business model for internal IT organizations, and an external Service Provider model. It allows organizations to manage customers and customer agreements and bills for managed assets, usage, and work activities while improving utilization rates and reducing unnecessary purchases by managing the IT asset lifecycle. You can deploy SmartCloud Control Desk in a variety of ways; traditional on-premise, SaaS, VM image. This approach can make it more affordable to meet your current business needs, and seamlessly move between delivery models while keeping the same functionality. This IBM® Redbooks® publication covers IBM SmartCloud® Control Desk product configuration, customization, and implementation best practices.


Tivoli Integration Scenarios

Tivoli Integration Scenarios

Author: Redbooks Tivoli Integration Scenarios Team IBM

Publisher: IBM Redbooks

Published: 2011-01-11

Total Pages: 876

ISBN-13: 0738435139

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This IBM® Redbooks® publication provides a broad view of how Tivoli® system management products work together in several common scenarios. You must achieve seamless integration for operations personnel to work with the solution. This integration is necessary to ensure that the product can be used easily by the users. Product integration contains multiple dimensions, such as security, navigation, data and task integrations. Within the context of the scenarios in this book, you see examples of these integrations. The scenarios implemented in this book are largely based on the input from the integration team, and several clients using IBM products. We based these scenarios on common real-life examples that IT operations often have to deal with. Of course, these scenarios are only a small subset of the possible integration scenarios that can be accomplished by the Tivoli products, but they were chosen to be representative of the integration possibilities using the Tivoli products. We discuss these implementations and benefits that are realized by these integrations, and also provide sample scenarios of how these integrations work. This book is a reference guide for IT architects and IT specialists working on integrating Tivoli products in real-life environments.


IBM Midmarket Software Buying and Selling Guide

IBM Midmarket Software Buying and Selling Guide

Author: LindaMay Patterson

Publisher: IBM Redbooks

Published: 2010-07-12

Total Pages: 204

ISBN-13: 0738450073

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The IBM® Midmarket Software Buying and Selling Guide is tailored specifically to help the management and IT staff of small and midsized businesses evaluate how the IBM midmarket portfolio can provide simple and cost-effective solutions to common business problems. Along with a midmarket customer focus, this IBM RedpaperTM publication is designed to help IBM teams and Business Partners be more effective in serving small and midsized businesses. We illustrate how IBM software for the midmarket can help businesses use the Web to reduce expenses, improve customer service, and expand into new markets. We cover the IBM software offering for the midmarket, which includes what the software does, the platforms it runs on, where to find more information, and how it can help your business become more profitable: - IBM Business Partners often keep a printed copy of this guide in their briefcases for software references - Customers can view this guide online and look up software-value messages and IBM product family offering comparisons - IBM Sales Representatives can print parts of this guide as "leave-behinds" for customers, to give them extra collateral on midmarket software of interest To make sure that you have the latest version of this guide, download it from this web address: http://www.redbooks.ibm.com/abstracts/redp3975.html?Open


IBM PureApplication System Best Practices

IBM PureApplication System Best Practices

Author: Amit P. Acharya

Publisher: IBM Redbooks

Published: 2014-02-04

Total Pages: 96

ISBN-13: 0738439061

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This IBM® Redbooks® publication describes IBM PureApplicationTM System preferred practices that are based on IBM client and Business Partner experience. It explains how PureApplication System enables industries to consolidate workloads, increase efficiency, automate routine processes, reduce costs, and become more agile to respond to continually changing business needs. This book is particularly useful to solution specialists, system or software architects, and the IT teams who implement PureApplication System cloud services.


Migration Use Cases with the Migration Manager

Migration Use Cases with the Migration Manager

Author: Downing Bradley

Publisher: IBM Redbooks

Published: 2011-05-23

Total Pages: 288

ISBN-13: 0738435090

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The Migration Manager enables you to migrate configuration content from one production environment to another. The typical use is to migrate configuration content from a development environment to a test environment and then on to production for the Tivoli® process automation engine and its applications, such as IBM® Tivoli Change and Configuration Management Database (CCMDB) and IBM Tivoli Service Request Manager®. The goal of migration is to ensure that your production environment fully meets the needs of your users. This IBM Redbooks® publication covers the most common migration use cases with the Migration Manager. Of course, these use cases are only a small subset of the possible migration scenarios that can be performed by the Migration Manager, but they were chosen to be representative of the capabilities of the Migration Manager. In addition to these use cases, the book presents a migration strategy and a comprehensive chapter about troubleshooting possible migration problems when using the Migration Manager. We strongly suggest that you read Chapter 1, "Migration strategy" on page 1 first before reading the other chapters. This chapter will give you a good foundation for all of the migration scenarios covered in the book. This book will be a reference for IT Specialists and IT Architects working on migrating configuration content from one production environment to another using the Migration Manager.


Identity Management Design Guide with IBM Tivoli Identity Manager

Identity Management Design Guide with IBM Tivoli Identity Manager

Author: Axel Buecker

Publisher: IBM Redbooks

Published: 2009-11-06

Total Pages: 704

ISBN-13: 0738433799

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Identity management is the concept of providing a unifying interface to manage all aspects related to individuals and their interactions with the business. It is the process that enables business initiatives by efficiently managing the user life cycle (including identity/resource provisioning for people (users)), and by integrating it into the required business processes. Identity management encompasses all the data and processes related to the representation of an individual involved in electronic transactions. This IBM® Redbooks® publication provides an approach for designing an identity management solution with IBM Tivoli® Identity Manager Version 5.1. Starting from the high-level, organizational viewpoint, we show how to define user registration and maintenance processes using the self-registration and self-care interfaces as well as the delegated administration capabilities. Using the integrated workflow, we automate the submission/approval processes for identity management requests, and with the automated user provisioning, we take workflow output and automatically implement the administrative requests on the environment with no administrative intervention. This book is a valuable resource for security administrators and architects who wish to understand and implement a centralized identity management and security infrastructure.