How to Be Good at Performance Appraisals
How to Be Good at Performance Appraisals

Author: Dick Grote

Publisher: Harvard Business Press

Published: 2011-07-05

Total Pages: 228

ISBN-13: 1422142701

DOWNLOAD EBOOK

Do you supervise people? If so, this book is for you. One of a manager’s toughest—and most important—responsibilities is to evaluate an employee’s performance, providing honest feedback and clarifying what they’ve done well and where they need to improve. In How to Be Good at Performance Appraisals, Dick Grote provides a concise, hands-on guide to succeeding at every step of the performance appraisal process—no matter what performance management system your organization uses. Through step-by-step instructions, examples, do-and-don’t bullet lists, sample dialogues, and suggested scripts, he shows you how to handle every appraisal activity from setting goals and defining job responsibilities to evaluating performance quality and discussing the performance evaluation face-to-face. Based on decades of experience guiding managers through their biggest challenges, Grote helps answer the questions he hears most often: • How do I set goals effectively? How many goals should someone set? • How do I evaluate a person’s behaviors? Which counts more, behaviors or results? • How do I determine the right performance appraisal rating? How do I explain my rating to a skeptical employee? • How do I tell someone she’s not meeting my expectations? How do I deliver bad news? Grote also explains how to tackle other thorny performance management tasks, including determining compensation and terminating poor performers. In accessible and useful language, How to Be Good at Performance Appraisals will help you handle performance appraisals confidently and successfully, no matter the size or culture of your organization. It’s the one book you need to excel at this daunting yet critical task.

Ask a Manager
Ask a Manager

Author: Alison Green

Publisher: Ballantine Books

Published: 2018-05-01

Total Pages: 306

ISBN-13: 0399181822

DOWNLOAD EBOOK

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

How to Train Employees
How to Train Employees

Author: Bobette Hayes WILLIAMSON

Publisher: AMACOM Div American Mgmt Assn

Published: 2007-09-07

Total Pages: 240

ISBN-13: 0761215271

DOWNLOAD EBOOK

Assess, design, deliver, and evaluate training that is right for every employee. As the global marketplace expands, the need for a flexible, well-trained workforce grows with it. Training employees to master business-critical skills has become a baseline requirement for managerial success. This book provides the tools and techniques to assess, design, deliver and evaluate training that is right for every employee. Based on a four-part training process, this book provides cases, exercises, worksheets and planning forms that make the learning immediate and dynamic and allow you to assemble the elements of your own training programs as you progress through the course. You will learn how to: • Link training to short-term job requirements and the strategic needs of the business • Collaborate effectively with training professionals before, during, and after training • Determine the training needs of your employees • Describe training objectives and measures • Design a training program and create and use lesson plans for dynamic instruction • Apply proven principles of adult learning throughout the training process • Present both on-the-job and classroom training • Support the transfer of learning from the training session back to the job • Evaluate the effectiveness of training. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.

Hands-on Training
Hands-on Training

Author: Gary R. Sisson

Publisher: ReadHowYouWant.com

Published: 2010-05-07

Total Pages: 178

ISBN-13: 1458756785

DOWNLOAD EBOOK

The first book to detail a systematic, practical, and easily applicable approach to On-the-Job Training (OJT) Outlines a simple 6-step process that those performing OJT can easily follow to train workers to do their jobs Presents a proven approach to training workers on job skills that is truly low cost and high return-and does not require extensive documentation or long development times On-the-Job Training (OJT) is the single most used training method in organizations today. But it is also the most misused-because very few of those doing OJT are ever trained how to do it. In Hands-On Training Gary Sisson draws on his thirty-five years of experience to lay out a simple, systematic approach to OJT that can be understood and applied by anyone in any organization - managers, line or staff supervisors, employees and both internal and external human resource and training professionals. Using the acronym ''HOT POPPER'' to help readers remember the parts of the process, Hands-On Training (HOT) outlines six easy steps: P-Prepare for training O-Open the session P-Present the subject P-Practice the skills E-Evaluate the performance R-Review the subject Within each of the steps are techniques that allow the trainer to apply the system to virtually any job or skill. Hands On Training presents a universal training method that needs little, if any modification to fit different jobs. Its emphasis on structured OJT-one of the few types of training that is theoretically sound and at the same time may be fully integrated into the work place-makes it ideal for training people in applied skills, such as manual sensory skills, procedure following, and problem solving. Truly low-cost, high return training, Hands-On Training is perfect in low budget situations where an organization lacks funds to develop a more formalized training system. It requires very few resources, doesn't require special developmental efforts, and can be totally administered by the workers themselves without creating an extra burden on management.

Hands-On Training (16pt Large Print Edition)
Hands-On Training (16pt Large Print Edition)

Author: Gary R. Sisson

Publisher:

Published: 2010-05-07

Total Pages: 228

ISBN-13: 9780369361110

DOWNLOAD EBOOK

The first book to detail a systematic, practical, and easily applicable approach to On-the-Job Training (OJT) Outlines a simple 6-step process that those performing OJT can easily follow to train workers to do their jobs Presents a proven approach to training workers on job skills that is truly low cost and high return-and does not require extensive documentation or long development times On-the-Job Training (OJT) is the single most used training method in organizations today. But it is also the most misused-because very few of those doing OJT are ever trained how to do it. In Hands-On Training Gary Sisson draws on his thirty-five years of experience to lay out a simple, systematic approach to OJT that can be understood and applied by anyone in any organization - managers, line or staff supervisors, employees and both internal and external human resource and training professionals. Using the acronym ''HOT POPPER'' to help readers remember the parts of the process, Hands-On Training (HOT) outlines six easy steps: P-Prepare for training O-Open the session P-Present the subject P-Practice the skills E-Evaluate the performance R-Review the subject Within each of the steps are techniques that allow the trainer to apply the system to virtually any job or skill. Hands On Training presents a universal training method that needs little, if any modification to fit different jobs. Its emphasis on structured OJT-one of the few types of training that is theoretically sound and at the same time may be fully integrated into the work place-makes it ideal for training people in applied skills, such as manual sensory skills, procedure following, and problem solving. Truly low-cost, high return training, Hands-On Training is perfect in low budget situations where an organization lacks funds to develop a more formalized training system. It requires very few resources, doesn't require special developmental efforts, and can be totally administered by the workers themselves without creating an extra burden on management.

How I Learned to Let My Workers Lead
How I Learned to Let My Workers Lead

Author: Ralph Stayer

Publisher: Harvard Business Review Press

Published: 2009-09-10

Total Pages: 80

ISBN-13: 1633691381

DOWNLOAD EBOOK

Are your employees like a synchronized "V" of geese in flight-sharing goals and taking turns leading? Or are they more like a herd of buffalo-blindly following you and standing around awaiting instructions? If they're like buffalo, their passivity and lack of initiative could doom your company. In How I Learned to Let My Workers Lead, you'll discover how to transform buffalo into geese-by reshaping organizational systems and redefining employees' expectations about what it takes to succeed. Since 1922, Harvard Business Review has been a leading source of breakthrough ideas in management practice. The Harvard Business Review Classics series now offers you the opportunity to make these seminal pieces a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world.

Zak George's Dog Training Revolution
Zak George's Dog Training Revolution

Author: Zak George

Publisher: Ten Speed Press

Published: 2016-06-07

Total Pages: 240

ISBN-13: 1607748924

DOWNLOAD EBOOK

A revolutionary way to raise and train your dog, with “a wealth of practical tips, tricks, and fun games that will enrich the lives of many dogs and their human companions” (Dr. Ian Dunbar, veterinarian and animal behaviorist). Zak George is a new type of dog trainer. A dynamic YouTube star and Animal Planet personality with a fresh approach, Zak helps you tailor dog training to your pet’s unique traits and energy level—leading to quicker results and a much happier pup. For the first time, Zak has distilled the information from his hundreds of videos and experience with thousands of dogs into this comprehensive dog and puppy training guide that includes: • Choosing the right pup for you • Housetraining and basic training • Handling biting, leash pulling, jumping up, barking, aggression, chewing, and other behavioral issues • Health care essentials like finding a vet and selecting the right food • Cool tricks, traveling tips, and activities to enjoy with your dog • Topics with corresponding videos on Zak’s YouTube channel so you can see his advice in action Packed with everything you need to know to raise and care for your dog, this book will help you communicate and bond with one another in a way that makes training easier, more rewarding, and—most of all—fun!