In this straightforward and tip-filled book, Katelyn Silva presents her approach and strategies for not only building a team, but leading them effectively to have smoother shifts, happier guests and team members, and ultimately more money.--back cover.
Master the essentials needed to start a restaurant. Features proffesional advice, sample business plan, revenue forecasting, organization tips, financial advice, location selection, leasing tips, negotiation tips, business checklist, and more!
The bestselling business book from award-winning restauranteur Danny Meyer, of Union Square Cafe, Gramercy Tavern, and Shake Shack Seventy-five percent of all new restaurant ventures fail, and of those that do stick around, only a few become icons. Danny Meyer started Union Square Cafe when he was 27, with a good idea and hopeful investors. He is now the co-owner of a restaurant empire. How did he do it? How did he beat the odds in one of the toughest trades around? In this landmark book, Danny shares the lessons he learned developing the dynamic philosophy he calls Enlightened Hospitality. The tenets of that philosophy, which emphasize strong in-house relationships as well as customer satisfaction, are applicable to anyone who works in any business. Whether you are a manager, an executive, or a waiter, Danny’s story and philosophy will help you become more effective and productive, while deepening your understanding and appreciation of a job well done. Setting the Table is landmark a motivational work from one of our era’s most gifted and insightful business leaders.
If you own a pizzeria, you know something most people don't: the pizza business is more cutthroat, stressful, and multifaceted than Wall Street. Every day is a constant struggle to manage overhead, attract loyal customers, stand out from the pack, and keep your employees motivated. Running a pizzeria is hard. But it doesn't have to be as hard as you think. Unsliced is THE resource for elevating your pizzeria-from managing staff to mindset, marketing, and everything in between. Industry leader Mike Bausch explains how to make your restaurant unique and in demand based on his twenty years of experience. You'll learn how to build systems that will help you boost your sales and keep your sanity. And you'll discover time-tested protocols that will protect you and your restaurant. It's hard not to get discouraged in this business. But with the right perspective, smart systems, and hard work, your restaurant can thrive.
REVENUE MANAGEMENT FOR THE HOSPITALITY INDUSTRY Explore intermediate and advanced topics in the field of revenue management with this up-to-date guide In the newly revised second edition of Revenue Management for the Hospitality Industry, an accomplished team of industry professionals delivers a comprehensive and insightful review of hospitality pricing and revenue optimization strategies. The book offers realistic industry examples from hotels, restaurants, and other hospitality industry segments that use differential pricing as a major revenue management tool. The authors discuss concepts critical to the achievement of hospitality professionals’ revenue management goals and include new examinations of the growing importance of effective data collection and management. A running case study helps students learn how to incorporate the revenue management principles and strategies included in the book’s 14 chapters. Written for students with some prior knowledge and understanding of the hospitality industry, the new edition also includes: A brand-new chapter on data analysis and revenue management that addresses many of the most important data and technology-related developments in the field, including the management of big data, data safety, and data security In-depth discussions of revenue management topics including Net Revenue Per Available Room, Direct Revenue Ratio, and other KPIs Major changes to the book’s instructor support materials and an expansion of the instructor’s test bank items and student exercises. An indispensable resource for students taking courses in hospitality management or business administration, Revenue Management for the Hospitality Industry, Second Edition is also ideal for managers and executives in the hospitality industry.
This updated and revised edition of the restaurant industry bestseller, The Upstart Guide to Owning and Managing a Restaurant is filled with step-by-step strategies and action plans explained and outlined by veteran restaurateur and educator Roy S. Alonzo. The ultimate guide to entering the food service industry, The Upstart Guide to Owning and Managing a Restaurant provides industry insights and all the practical nuts-and-bolts information readers need to get started, including: Smart start-up basicsWriting a winning restaurant business planDeveloping the perfect menu for your target audienceCreating front-of-house ambience and back-of-house efficiencyOperating profitablyMarketing opportunities to grow your businessAnd an all new chapter on new and emerging technologies in the restaurant business!
Did you know that of every 100 employees hired, only 6 or 7 will ever be promoted to their first management position. If you're a manager now, and you probably are if you're reading this, "Congratulations!" You're one of the 7% who made it! That's the good news. Now, here's the bad news. Statistically speaking you won't be promoted again. The vast majority of these first time managers will eventually fail, and only 1 in 7 will stay in management with their present company for 5 years. Built to Lead is a "get-in-the-trenches with you, no-holds-barred" discussion about maximizing your ability to have an amazing management career. It tackles, head-on, the lies you've been told about how to reach the top in your company, and shows you what REALLY WORKS! David has reached the Top 10% in three separate industries, and the principles he teaches are universal, regardless of your industry. You'll read the stories of ordinary people (just like you), from managers, employees, and friends, who are very successful today as a result of listening to the advice contained in this book. Motivational CEO David Long shares with you his powerful "7 Management R.E.W.A.R.D.S Principles" for career success.
Roger McManus, a battle-scarred, veteran entrepreneur, teams up with Chef Mark Garcia to develop an entirely different perspective on the subject of restaurant ownership. Entrepreneurial Insanity in the Restaurant Business challenges the reader to keep the art of cooking and food design in perspective, but to get real about the business of selling food! The ideas in this book will forever change how the motivated restaurateur will view his or her profession -- and life. The concept behind the Entrepreneurial Insanity series rests on that premise; love what you do, but work toward having a life and a business that are separate entities. Chances are very good that someday these two entities will want (or need) to take divergent paths. Mark and Roger have created a book that makes the distinction between owning a restaurant and owning a business asset very clear. It is the difference between owning a small business and being an entrepreneur! This book lays out the case for, and the strategy by which, professional restaurateurs can grow their business and their freedom.
So you're a manager in a Quick-Service restaurant. Congratulations! But your path doesn't end there -- it has just started! This is a crucial time in your life to develop leadership skills. Unfortunately, most newer managers don't take advantage of this important time in their life to grow the skills ultimately needed for any career. Even if it may not be your dream career choice, these are fundamentals of any job no matter what you wish to become. Management and leadership are both much more than just counting drawers and turning off the lights at the end of the night. This book is jam-packed with both motivation and knowledge to give you a huge boost in your job performance. It's not just for new managers either. More experienced managers surely know that it's good habit to get re-energized from time to time. This book will do that and challenge you to push yourself. -Learn how to set realistic and challenging goals for yourself to get paid more at your job! -Better understand your role and how pivotal it is to your restaurant's success. -Build important communication skills to be a strong leader. -Learn how to properly teach others and pass down your knowledge to ultimately make your job easier. -Wield confidence and be the go-to person to get things done. -Get organized and stop stressing out. -Go to work feeling good and then come home feeling great. The 5 Fundamentals: Management in Quick-Service Restaurants will not waste your time. It is not a novel -- it's appropriately condensed to teach a lot of information in little time. It will challenge your work-ethic and give you fresh ideas in just a few pages time.