Global Dexterity

Global Dexterity

Author: Andy Molinsky

Publisher: Harvard Business Review Press

Published: 2013-02-19

Total Pages: 228

ISBN-13: 1422187284

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“I wrote this book because I believe that there is a serious gap in what has been written and communicated about cross-cultural management and what people actually struggle with on the ground.”—From the Introduction What does it mean to be a global worker and a true “citizen of the world” today? It goes beyond merely acknowledging cultural differences. In reality, it means you are able to adapt your behavior to conform to new cultural contexts without losing your authentic self in the process. Not only is this difficult, it’s a frightening prospect for most people and something completely outside their comfort zone. But managing and communicating with people from other cultures is an essential skill today. Most of us collaborate with teams across borders and cultures on a regular basis, whether we spend our time in the office or out on the road. What’s needed now is a critical new skill, something author Andy Molinsky calls global dexterity. In this book Molinsky offers the tools needed to simultaneously adapt behavior to new cultural contexts while staying authentic and grounded in your own natural style. Based on more than a decade of research, teaching, and consulting with managers and executives around the world, this book reveals an approach to adapting while feeling comfortable—an essential skill that enables you to switch behaviors and overcome the emotional and psychological challenges of doing so. From identifying and overcoming challenges to integrating what you learn into your everyday environment, Molinsky provides a guidebook—and mentoring—to raise your confidence and your profile. Practical, engaging, and refreshing, Global Dexterity will help you reach across cultures—and succeed in today’s global business environment.


How to Overcome Cultural Differences in Business

How to Overcome Cultural Differences in Business

Author: Chris Smit

Publisher: CreateSpace

Published: 2014-11-29

Total Pages: 142

ISBN-13: 9781503233331

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How to Master Cultural Diversity."Completely Updated & Revised; November 2014" A straightforward and above all practical guide to help you bridge the cultural differences that you face. Whether you're in business, a student or a frequent traveller, this eBook will help you better your intercultural communication. The StruggleAre you struggling with your counterpart on the other side of the world? Or do you find it difficult to get your foreign colleagues work the way you want? Are projects running over time and budget because team members from different cultures don't seem to understand each other? What you need is cultural intelligence and intercultural competence. In these current turbulent economic times the focus for international companies must be on Marketing & Innovation - both in order to become and to remain successful. In this regard, the role of culture in international business has a key impact on international sales, marketing, recruiting, retaining, managing work teams as well as on mergers and acquisitions. Culture is behind everything an organization does or wants to do. Consequently, in the international and multicultural business arena, it is not uncommon for misunderstandings and other communication difficulties to occur. Both have negative effects on people and businesses and therefore an organization's overall effectiveness. And ultimately on the bottom line. Get this book now and avoid those intercultural miscommunications.


The Culture Map

The Culture Map

Author: Erin Meyer

Publisher: PublicAffairs

Published: 2014-05-27

Total Pages: 289

ISBN-13: 1610392590

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An international business expert helps you understand and navigate cultural differences in this insightful and practical guide, perfect for both your work and personal life. Americans precede anything negative with three nice comments; French, Dutch, Israelis, and Germans get straight to the point; Latin Americans and Asians are steeped in hierarchy; Scandinavians think the best boss is just one of the crowd. It's no surprise that when they try and talk to each other, chaos breaks out. In The Culture Map, INSEAD professor Erin Meyer is your guide through this subtle, sometimes treacherous terrain in which people from starkly different backgrounds are expected to work harmoniously together. She provides a field-tested model for decoding how cultural differences impact international business, and combines a smart analytical framework with practical, actionable advice.


The Art of Doing Business Across Cultures

The Art of Doing Business Across Cultures

Author: Craig Storti

Publisher: Nicholas Brealey

Published: 2017-01-24

Total Pages: 206

ISBN-13: 194117616X

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The go-to guide for intercultural competence in the global business arena. In 50 short, simple conversations, speakers from two different cultures misinterpret each other, with serious consequences for the bottom line and ongoing business relations. The Art of Doing Business Across Cultures presents five brief (8-10 lines), unsuccessful conversational exchanges between Americans and their business colleagues in 10 different locations-the Arab Middle East, Brazil, China, England, France, Germany, India, Japan, Mexico, and Russia. These situations illustrate the five most common cultural differences between Americans (and other northern Europeans) and each of the featured cultures through debriefing each conversation to illustrate where the cultural mistake occurred, and suggesting a practical fix to prevent similar misunderstandings in the future. The Art of Doing Business Across Cultures is a quick tour of the most common cultural differences Americans/No. Europeans encounter when doing business in ten of the world's key markets.


Managing Cultural Diversity in Small and Medium-Sized Organizations

Managing Cultural Diversity in Small and Medium-Sized Organizations

Author: Torsten M. Kühlmann

Publisher: Springer

Published: 2017-01-04

Total Pages: 111

ISBN-13: 3658166169

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Torsten M. Kühlmann and Ramona Heinz developed this guideline in reference to a European project designed to analyze the overall situation of skilled immigrants. They show that the management of a workforce which is comprised of people from diverse cultural backgrounds is a challenge for small and medium-sized companies. In particular, the challenge is not only to find but also to integrate and retain immigrant workers and to use their potential to a full extent. This guideline has been developed in order to meet these challenges. It has a special focus on small to medium-sized organizations and sets out to give an introduction to the topic of “managing cultural diversity” and “integrating highly skilled immigrants.”


Bridging Cultural Barriers

Bridging Cultural Barriers

Author: Peter M. Haller

Publisher: Springer

Published: 2020-08-28

Total Pages: 307

ISBN-13: 9783030171322

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This book provides readers with a comprehensive guide to other cultures – the often-unfamiliar ways that people from other cultures think, speak and act. As such, it helps readers identify potential and real conflicts, and to take appropriate action so as to build successful relationships. The book draws on the authors’ combined experience from international line management and international projects, as well as teaching seminars and coaching clientele from around the globe. It offers an essential resource for anyone involved in transnational business and cross-border relationships.


Negotiating Life

Negotiating Life

Author: J. Salacuse

Publisher: Springer

Published: 2013-09-04

Total Pages: 229

ISBN-13: 1137318740

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A complement to the successful The Global Negotiator: Making, Managing, and Mending Deals Around the World in the Twenty-First Century (Palgrave, 2003), Salacuse's new work is a comprehensive and easy-to-understand look at negotiation in everyday life. Drawing from his extensive experience around the world, Salacuse applies such large-scale examples as the Arab-Israeli conflicts or those in Berlin and shows us how to use such strategies in our own lives, from family and home life, to business and the workplace, even to our own thoughts as we negotiate compromises and agreement with ourselves. Arguing that life is really a series of negotiations, deal making, and diplomacy, Salacuse gives readers the tools to make the most of any situation.


Critical Selling

Critical Selling

Author: Nick Kane

Publisher: John Wiley & Sons

Published: 2015-10-19

Total Pages: 230

ISBN-13: 1119052556

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Master these top-performing sales skills to dominate the marketplace Critical Selling is a dynamic and powerful guide for transforming your sales approach and outperforming your competition. This book is based on Janek Performance Group's, an award winning sales performance company, most popular sales training program, Critical Selling®. Let authors Justin Zappulla and Nick Kane, Managing Partners at Janek, lead you through their flagship sales training methodology to provide you with the strategies, skills and best practices you need to accelerate the sales process and close more deals. From the initial contact to closing the deal, this book details the winning strategies and skills that have supercharged the sales force of program alumni like OptumHealth, Santander Bank, Daimler Trucks, California Casualty, and many more. Concrete, actionable steps show you how to plan a productive sales call, identify customer needs, differentiate yourself from the competition, and wrap up the sale. You'll also learn proven techniques for building rapport, overcoming objections, dealing with price pressures, and handling the million little things that can derail an otherwise positive sales interaction. Sales are the lifeblood of your company. Are they meeting your expectations? What if you could exceed projected sales figures and blow your competition out of the water? This book provides the research-based framework to ignite your sales team and excite your customer base, for sustainable success in today's market. Let Critical Selling® show you how to: Connect with customers on a deeper level to build trust Present a persuasive and value-based solution tailored to your customer’s needs Handle pricing pressure, doubt, and objections with confidence Utilize proven methodologies that help you close the sale Sales is about so much more than exchanging goods or services for cash. It's about relationships, it's about outperforming the competition, it's about demonstrating real value, and it's about understanding and solving people's problems. Critical Selling shows you how to bring it all together, using proven techniques based on real sales performance research.


International Dimensions of Organizational Behavior

International Dimensions of Organizational Behavior

Author: Nancy J. Adler

Publisher: South Western Educational Publishing

Published: 2002

Total Pages: 416

ISBN-13:

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This popular and highly successful book helps readers understand the implications of world cultures in the workplace. The book takes the point of view that culture does impact the organization, and that it has its most significant impact at the micro level--at the level of people communicating, working, and negotiating with other people.


International Business Negotiations

International Business Negotiations

Author: Pervez N. Ghauri

Publisher: Emerald Group Publishing

Published: 2003-09-30

Total Pages: 548

ISBN-13: 9780080442938

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Provides an understanding about the impact of culture and communication on international business negotiations. This work explores the problems faced by Western managers while doing business abroad and offers guidelines for international business negotiations. It also focuses on an important aspect of international business: negotiations.