George Kohlrieser—an international leadership professor, consultant, and veteran hostage negotiator—explains that it is only by openly facing conflict that we can truly progress through the most difficult business challenges. In this provocative book, he reveals how the proven techniques and psychological insights used in hostage negotiation can be applied successfully to any personal or business relationship. Step by step, he outlines the seven key factors that anyone can use to remove the blocks that stand in the way of resolving tough problems and shows how business leaders, in particular, can develop and access the skills they need to create trust and a positive mind-set in their companies.
Have you ever been led by someone who cared for you like family, and dared you to achieve more than you ever thought possible for yourself, your organization, and even society? Award-winning author of Hostage at the Table, George Kohlrieser, along with his co-authors Susan Goldsworthy and Duncan Coombe, explain how becoming a secure base leader releases extraordinary potential in others. Part of the Warren Bennis leadership series Care to Dare shows you how to become a Secure Base Leader so that you release your followers from the fears that get in the way of their performance. It shows you how you can unleash astonishing potential by building the trust, delivering the change, and inspiring the focus that underpins sustainable high performance. From extensive interviews with executives from all over the world, as well as from surveys with more than a thousand executives, the book reveals the nine characteristics that Secure Base Leaders display on a daily basis. The research shows that a primary difference between a successful leader and a failed leader is the presence or absence of secure bases in his or her life. Care to Dare will take you on a journey where you will discover your own secure bases, past and present, and determine how you can be a secure base for other people in your life at work and at home.
Leading authorities on negotiations present the result of years of research, application, testing and experimentation, and practical experience. Principles and applications from numerous disciplines are combined to create a conceptual framework for the hostage negotiator. Ideas and concepts are explained so that the practicing negotiator can apply the principles outlined.
Run a safe and successful crisis negotiation—from start to finish! The Elements of Police Hostage and Crisis Negotiations: Critical Incidents and How to Respond to Them reduces the negotiation procedures for hostage, barricaded, and suicide incidents to their basic elements, providing quick and easy access to the information you need-from the initial call-out to the final debriefing. Based on field-tested principles proven to work, the book also includes newly developed and highly specialized techniques for more experienced negotiators. Author James L. Greenstone provides a user-friendly, step-by-step guide to the intervention and negotiation process that will help you get the job done—right. Designed for day-to-day, on-the-scene use, The Elements of Police Hostage and Crisis Negotiations is a practical handbook for experienced professionals and novices that can also be used as a supplementary textbook for criminal justice, crisis intervention, and psychology coursework. Each chapter contains useful checklists, procedural notes, tables, strategy worksheets, and forms, and the book includes special indices for quick reference in addition to a traditional index. Dr. Greenstone, a police mental health consultant and psychologist who served as Director of the Psychological Services Unit of the Fort Worth Police Department in Texas, uses a simple and direct format that emphasizes procedures, action and results, leaving theoretical discussions for another time and place. The book examines the negotiation process from start to finish, including preincident preparations, first response responsibilities, responding to the call-out, arriving at the scene, preparing to negotiate, making contact, preparing for the surrender, post-incident tasks, preparing equipment, and more. Topics covered in The Elements of Police Hostage and Crisis Negotiations include: legal considerations telephone surveillance guidelines the Stockholm Syndrome working with S.W.A.T. and Tactical Emergency Medical Support dealing with the media recognizing “red flags” the issues of suicide debriefing the hostage team the 150 laws of hostage and crisis negotiation and the 10 most serious errors a negotiator can make The Elements of Police Hostage and Crisis Negotiations: Critical Incidents and How to Respond to Them is a practical guide that’s equally effective in the field, in training, and in the office.
Now a National Bestseller! From coronavirus lockdowns to critical race theory in the classroom, it has become crystal clear that America’s schools aren’t working for America’s students and parents. No one knows this better than Betsy DeVos. Long before she was tapped by President Trump to serve as secretary of education, DeVos established herself as one of the country’s most influential advocates for education reform, from school choice and charter schools to protecting free speech on campus. She’s unflinching in standing up to the powerful interests who control and benefit from the status quo in education – which is why the unions, the media, and the radical left made her public enemy number one. Now, DeVos is ready to tell her side of the story after years of being vilified by the radical left for championing common-sense, conservative reforms in America’s schools. In Hostages No More, DeVos unleashes her candid thoughts about working in the Trump administration, recounts her battles over the decades to put students first, hits back at “woke” curricula in our schools, and details the reforms America must pursue to fix its long and badly broken education system. And she has stories to tell: DeVos offers blunt insights on the people and politics that stand in the way of fixing our schools. For students, families and concerned citizens, DeVos shares a roadmap for reclaiming education and securing the futures of our kids – and America.
"Feels like a blockbuster movie."—Lisa Jewell, #1 New York Times bestselling author of Then She Was Gone "Mackintosh is a pro...the final scene in the book almost made me sick as I read it. I mean that as a compliment of the highest order."—The New York Times You can save hundreds of lives. Or the one that matters most... From New York Times bestselling author Clare Mackintosh comes a claustrophobic thriller set over 20 hours on-board the inaugural nonstop flight from London to Sydney. Mina is trying to focus on her job as a flight attendant, not the problems with her five-year-old daughter back home, or the fissures in her marriage. But the plane has barely taken off when Mina receives a chilling note from an anonymous passenger, someone intent on ensuring the plane never reaches its destination: "The following instructions will save your daughter's life..." Someone needs Mina's assistance and knows exactly how to make her comply. When one passenger is killed and then another, Mina knows she must act. But which lives does she save: Her passengers...or her own daughter and husband who are in grave distress back at home? It's twenty hours to landing. A lot can happen in twenty hours. For fans of the locked-room mystery of One by One and the heart-stopping tension The Last Flight, Hostage is an explosively addictive thriller about one flight attendant and the agonizing decision that will change her life—and the lives of everyone on-board—forever. Praise for Hostage: "A banger of a book with a truly agonizing 'what would you do?'" —Ruth Ware, #1 New York Times bestselling author of One by One "Hypnotically good. Should be a hit, could be a classic..." —Lee Child, #1 New York Times bestselling author of the Jack Reacher series "Fiendishly clever." —Lisa Gardner, #1 New York Times bestselling author of Before She Disappeared "A propulsive read." —Karin Slaughter, New York Times bestselling author of The Silent Wife "A nail-biter of a thriller." —Shari Lapena, New York Times bestselling author of The Couple Next Door
Lopez spends his life traveling the world working for governments, law enforcement agencies, multinational corporations, and private clients, supplying professional kidnap-negotiation services. In the high-stakes world of hostage negotiations, every call is a matter of life and death.
A rare and powerful story of hope, love, survival,and the struggle to bring back alive a hostage in Iraq Micah Garen and Marie-Hélène Carleton were journalists and filmmakers working in Iraq on a documentary about the looting of the country's legendary archaeological sites, with their Iraqi translator Amir Doshi. In the late summer of 2004, they began to wrap up their work, and Marie-Hélène returned home while Micah remained for a final two weeks of filming. As Micah and Amir were filming in a Nasiriyah market, something went horribly wrong: Micah, who wore a bushy mustache and was dressed in Iraqi clothing, was unmasked as a foreigner and kidnapped by militants in southern Iraq. Home in New York, Marie-Hélène awoke to a gut-wrenching phone call from Micah's mother with word of his abduction. She promised Micah's mother the impossible--that together they would bring Micah back alive. American Hostage is the remarkable memoir of Micah Garen's harrowing abduction and survival in captivity, as well as the heroic and successful struggle of Marie-Hélène; Micah's sister, Eva; along with family and friends to win Micah's and Amir's release from their captors. The world watched and waited as Micah's drama unfolded, but the authors, now safely home and engaged to be married, detail the dramatic untold story. After learning of Micah's abduction, Marie-Hélène took a risky and unusual step: instead of relying on the authorities to rescue Micah, she used her recent experience in Iraq to construct a massive grassroots effort to reach out to Micah's captors and plead for his release. As fighting between Coalition forces and the Mahdi Army raged in Najaf, Micah and Amir became pawns in a terrible political game. The kidnappers released a video threatening to kill Micah unless the United States withdrew from Najaf within forty-eight hours. In response, Marie-Hélène's and Micah's families redoubled their efforts, eventually sending a representative to Nasiriyah to lobby for Micah. While Marie-Hélène worked on his release, Micah, imprisoned alongside Amir under armed guard deep in the marshes of southern Iraq, lived the nightmare of a hostagehaunted by the alternating impulses of hope and despair, his desire for survival and plans of escape. His experience reveals a great deal about the lives and minds of militants in southern Iraq. American Hostage is an engrossing and rare story of how hope, love, and communal effort can overcome war, distance, and cultural differences in Iraq.
