Hospitality, Tourism, and Lifestyle Concepts
Hospitality, Tourism, and Lifestyle Concepts

Author: Eric Laws

Publisher: Routledge

Published: 2012-11-12

Total Pages: 256

ISBN-13: 1136434232

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Explore how lifestyle concepts are linked to marketing the hospitality and tourism industry Hospitality, Tourism, and Lifestyle Concepts: Implications for Quality Management and Customer Satisfaction is a comprehensive benchmark review of how lifestyle concepts can be applied to the hospitality and tourism industry. Noted authorities present multifaceted viewpoints examining a range of topics, such as matching the lifestyles of tourism providers and guests, lifestyle segmentation studies, and methodological issues in lifestyle segmentation research. You’ll learn how the consideration of lifestyle concepts can improve the effectiveness of marketing in addition to providing quality management and improved customer satisfaction in the hospitality and tourism industry. This book provides an in-depth exploration of the implications of lifestyle concepts in the marketing of the hospitality and tourism industry. Each chapter of Hospitality, Tourism, and Lifestyle Concepts: Implications for Quality Management and Customer Satisfaction examines essential issues, including quality management and customer satisfaction, improving customer experience through host-guest lifestyle matching, ways to segment customers by lifestyle, and the benefits and burdens of the gay tourism market. The book confronts widely held beliefs about the industry, confirming or adjusting those views through solid data. Research is clearly presented, always with an eye toward strengthening this fragile industry. Hospitality, Tourism, and Lifestyle Concepts: Implications for Quality Management and Customer Satisfaction discusses: the potential use of lifestyle segmentation to achieve psychographic matching between hosts and guests the significance of the lifestyle concept for the management of service quality and customer satisfaction research into gay tourism marketing, with a discussion about recent evidence suggesting that the distinct purchasing patterns of gays are exaggerated lifestyle market segments and the relation to satisfaction with a nature-based tourism experience a lifestyle segmentation analysis of the backpacker market in Scotland three different approaches to lifestyle segmentation in improving the quality of tourism and leisure marketing decisions improved understanding of tourists’ needs through cross-classification Hospitality, Tourism, and Lifestyle Concepts: Implications for Quality Management and Customer Satisfaction is an essential review of the lifestyle marketing concept that will prove invaluable for hospitality and tourism professionals, instructors, and industry members.

Lifestyle Mobilities
Lifestyle Mobilities

Author: Tara Duncan

Publisher: Routledge

Published: 2016-05-06

Total Pages: 297

ISBN-13: 1317105125

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Being mobile in today's world is influenced by many aspects including transnational ties, increased ease of access to transport, growing accessibility to technology, knowledge and information and changing socio-cultural outlooks and values. These factors can all engender a (re)formation of our everyday life and moving - as and for lifestyle - has, in many ways, become both easier and much more complex. This book highlights the crossroads between concepts of lifestyle and the growing body of work on 'mobilities'. The study of lifestyle offers a lens through which to study the kinds of moorings, dwellings, repetitions and routines around which mobilities become socially, culturally and politically meaningful. Bringing together scholars from geography, sociology, tourism, history and beyond, the authors illustrate the breadth and richness of mobilities research through the concept of lifestyle. Organised into four sections, the book begins by dealing with aspects of bodily performance through lifestyle mobility. Section two then looks at how we can use mobile methods within social research, whilst section three explores issues surrounding ideas of mobility, immobility and belonging. Finally, section four draws together a number of chapters that focus on the complexities of identity within mobility. Often drawing on ethnographic research, contributors all share one common feature: they are at the forefront of research into lifestyle mobilities.

Marketing Leadership in Hospitality and Tourism
Marketing Leadership in Hospitality and Tourism

Author: Stowe Shoemaker

Publisher: Prentice Hall

Published: 2007

Total Pages: 662

ISBN-13: 9780131182400

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How do you gain a sustainable competitive advantage in today's global hospitality industry? Are there ways to attract and keep a customer over the course of a lifetime? Marketing Leadership in Hospitality and Tourism, Fourth Edition addresses the marketing strategies and tactics known to be effective in the industry such as strategic pricing and revenue management, customer loyalty programs, proven communication mixes, and more! Each chapter explores how to market services and the hospitality experience from both an academic and industry point of view. Case studies, international examples, web exercises and intriguing interviews help readers learn about marketing and also about the industry itself.

Health and Wellness Tourism
Health and Wellness Tourism

Author: Melanie K. Smith

Publisher: Routledge

Published: 2009

Total Pages: 400

ISBN-13: 0750683430

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Health and Wellness Tourism takes an innovative look at this rapidly growing sector of today¿s thriving tourism industry. This book examines the range of motivations that drive this diverse sector of tourists, the products that are being developed to meet their needs and the management implications of these developments. A wide range of international case studies illustrate the multiple aspects of the industry and new and emerging trends including spas, medical wellness, life-coaching, meditation, festivals, pilgrimage and yoga retreats. The authors also evaluate marketing and promotional strategies and assess operational and management issues in the context of health and wellness tourism. This text includes a number of features to reinforce theory for advanced students of hospitality, leisure and tourism and related disciplines.

The SAGE International Encyclopedia of Travel and Tourism
The SAGE International Encyclopedia of Travel and Tourism

Author: Linda L. Lowry

Publisher: SAGE Publications

Published: 2016-09

Total Pages: 1593

ISBN-13: 1483368939

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Taking a global and multidisciplinary approach, The SAGE International Encyclopedia of Travel and Tourism examines the world travel and tourism industry, which is expected to grow at an annual rate of four percent for the next decade.

Tourism and Hospitality Marketing
Tourism and Hospitality Marketing

Author: Simon Hudson

Publisher: SAGE

Published: 2009-05-12

Total Pages: 490

ISBN-13: 1849204888

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With over 70 global case studies and vignettes, this textbook covers all the key marketing principles applied to tourism and hospitality, showing how these concepts work in practice and demonstrating the diverse range of tourism and hospitality products on offer. Chapters are packed with pedagogical features that will help readers consolidate their learning, including: - Chapter objectives - Key terms - Discussion questions and exercises - Links to useful websites - Profiles of successful individuals and organizations Tourism and Hospitality Marketing is accompanied by a website that offers lecturers answers to the discussion questions and exercises in the book, case study questions, a test bank, PowerPoint slides and a list of additional teaching resources.

Residential Tourism
Residential Tourism

Author: Mason R. McWatters

Publisher: Channel View Publications

Published: 2008-11-21

Total Pages: 197

ISBN-13: 1845413318

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Residential Tourism: (De)Constructing Paradise offers the first in-depth, critical exploration of the foreign retirement/expatriate communities proliferating in both size and number throughout Latin America. Amidst the widespread development and promotion of international destinations of residential “paradise” intended for retirement, leisure, and experiences of exotica, this book draws on a diversity of perspectives in order to analyze the social and spatial impacts that dynamic phenomenon has on the people and places it directly affects at the local level. Utilizing the community of Boquete, Panama as a case study, this book examines how two diverse residential groups – the native community who have lived in the area for generations and the foreign residential tourists who have just recently relocated abroad – coexist in a shared place of home, define their experiences of place and community, and confront the mass development of residential tourism in Boquete.

Customer Service in Tourism and Hospitality
Customer Service in Tourism and Hospitality

Author: Simon Hudson

Publisher: Goodfellow Publishers Ltd

Published: 2017-09-30

Total Pages: 306

ISBN-13: 1911396471

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A fully revised and updated new edition of this bestselling text. New material covers issues such as the sharing economy, technology (Virtual Reality and use of robots) and use of big data to personalize experiences and encourage loyalty.

Global Hospitality and Tourism Management Technologies
Global Hospitality and Tourism Management Technologies

Author: Patricia Ordóñez de Pablos

Publisher: IGI Global

Published: 2012

Total Pages: 0

ISBN-13: 9781613500415

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"This book is a comprehensive source of information for those interested in tourism and hospitality management, approaches, and trends, and, covers the emerging research topics that will define the future of IT and cultural development in the 21st century"--Provided by publisher.

The Tourism and Leisure Experience
The Tourism and Leisure Experience

Author: Michael Morgan

Publisher: Channel View Publications

Published: 2010

Total Pages: 260

ISBN-13: 184541148X

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People do not buy products or even services; they purchase the total experience that the product or service provides. This book brings together established and emerging international scholars to provide systematic reviews and illustrative cases drawn from tourism, leisure, hospitality, sport and event contexts. The book provides a useful framework for focusing the goals and associated methodologies of future research efforts and for implementing the results of these efforts.