Guidelines for Consumer Protection in the Context of Electronic Commerce
Guidelines for Consumer Protection in the Context of Electronic Commerce

Author:

Publisher:

Published: 2000

Total Pages: 0

ISBN-13: 9781280033827

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The Guidelines for Consumer Protection in the Context of Electronic Commerce are designed to help ensure that consumers are no less protected when shopping on line than they are when they buy from their local store or order from a catalogue. By setting out the core characteristics of effective consumer protection for online business-to-consumer transactions, the Guidelines are intended to help eliminate some of the uncertainties that both consumers and businesses encounter when buying and selling on line. The Guidelines reflect existing legal protections available to consumers in more traditio.

Guidelines for Consumer Protection in the Context of Electronic Commerce
Guidelines for Consumer Protection in the Context of Electronic Commerce

Author: Organisation for Economic Co-operation and Development

Publisher: OECD Publishing

Published: 2000-03-15

Total Pages: 48

ISBN-13:

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The Guidelines for Consumer Protection in the Context of Electronic Commerce are designed to help ensure that consumers are no less protected when shopping on line than they are when they buy from their local store or order from a catalogue. By setting out the core characteristics of effective consumer protection for online business-to-consumer transactions, the Guidelines are intended to help eliminate some of the uncertainties that both consumers and businesses encounter when buying and selling on line. The Guidelines reflect existing legal protections available to consumers in more traditional forms of commerce. Their aim is to encourage: - fair business, advertising and marketing practices; - clear information about an online business’s identity, the goods or services it offers and the terms and conditions of any transaction; - a transparent process for the confirmation of transactions; - secure payment mechanisms; - fair, timely and affordable dispute resolution and redress; - privacy protection; and - consumer and business education.

OECD Recommendation of the Council on Consumer Protection in E-Commerce
OECD Recommendation of the Council on Consumer Protection in E-Commerce

Author: OECD

Publisher: OECD Publishing

Published: 2016-05-12

Total Pages: 24

ISBN-13: 9264255257

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The OECD has revised its Recommendation on Consumer Protection in E-commerce in order to adapt consumer protection to the current environment and reinforce fair business practices, information disclosures, payment protections, dispute resolution and education.

Online Dispute Resolution for Consumers in the European Union
Online Dispute Resolution for Consumers in the European Union

Author: Pablo Cortés

Publisher: Routledge

Published: 2010-09-13

Total Pages: 283

ISBN-13: 1136943501

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Offers an account of ODR for consumers in the EU context, presenting a comprehensive investigation of the development of ODR for business to consumer disputes within the EU. This book examines the role of both the European legislator with the Mediation Directive and the English judiciary in encouraging the use of mediation.