Community Resources
Community Resources

Author: William Crimando

Publisher: Waveland Press

Published: 2005-01-26

Total Pages: 376

ISBN-13: 1478608404

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Counselors often refer their clients to particular human-services agencies to deal with specific problems outside their organizations area of expertise. How do they find out which outside agencies can help their clients? What limitations exist? What new helping organizations have been developed and programmed, and what existing programs have been enhanced? What has new legislation funded? This comprehensive and authoritative volume provides the answers human-service professionals need to assist and guide their clients. Written by credentialed practitioners, the book provides detailed explanations and descriptions of the most prominent and beneficial human-service agencies. Also included is information on agency personnel, as well as specific organizational certifications, licensing, and accreditation. This indispensable guide is suitable for use in courses covering the types of human services that exist in every community, and as a follow-up or adjunct to case management courses. It is also an invaluable aid to professional counselors for investigating agencies and/or service(s) for client referral.

Access to Online Resources
Access to Online Resources

Author: Kristina Botyriute

Publisher: Springer

Published: 2018-03-13

Total Pages: 42

ISBN-13: 3319739905

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This book is published open access under a CC BY 4.0 licence.The book offers a concise guide for librarians, helping them understand the challenges, processes and technologies involved in managing access to online resources. After an introduction the book presents cases of general authentication and authorisation. It helps readers understand web based authentication and provides the fundamentals of IP address recognition in an easy to understand manner. A special chapter is dedicated to Security Assertion Markup Language (SAML), followed by an overview of the key concepts of OpenID Connect. The book concludes with basic troubleshooting guidelines and recommendations for further assistance. Librarians will benefit from this quick and easy read, which demystifies the technologies used, features real-life scenarios, and explains how to competently employ authentication and access management.

Evaluating Reference Services
Evaluating Reference Services

Author: Jo Bell Whitlatch

Publisher: American Library Association

Published: 2000-08

Total Pages: 236

ISBN-13: 9780838907870

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With this handy new guidebook, reference luminary Jo Bell Whitlatch outlines practical methods for evaluating and delivering excellent reference service to the technology-savvy library user of today.

Contextual Design
Contextual Design

Author: Karen Holtzblatt

Publisher: Morgan Kaufmann

Published: 2016-11-16

Total Pages: 532

ISBN-13: 012801136X

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Contextual Design: Design for Life, Second Edition, describes the core techniques needed to deliberately produce a compelling user experience. Contextual design was first invented in 1988 to drive a deep understanding of the user into the design process. It has been used in a wide variety of industries and taught in universities all over the world. Until now, the basic CD approach has needed little revision, but with the wide adoption of handheld devices, especially smartphones, the way technology is integrated into people’s lives has fundamentally changed. Contextual Design V2.0 introduces both the classic CD techniques and the new techniques needed to "design for life", fulfilling core human motives while supporting activities. This completely updated and revised edition is written in a clear, informal style without excessive jargon, and is the must-have book for any UX Design library. Users will find coverage of mobile devices and consumer and business products, all illustrated with new examples, case studies, and discussions on how to use CD with the agile development and other project requirements methods. Provides tactics on how to gather detailed data on how people live, work, and use products Helps develop a coherent picture of a whole user population Presents tactics on how to use the seven "Cool Concepts" to support core human motives and generate new product concepts guided by user data, ideation techniques, and principles key to producing a compelling user experience Explains how to structure the system and user interface to best support the user across place, time, and platform