Total Quality Management in Government

Total Quality Management in Government

Author: Steven Cohen

Publisher: Jossey-Bass

Published: 1993-04-02

Total Pages: 264

ISBN-13:

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By adopting Total Quality Management (TQM) strategies, business organizations are working smarter and gaining the competitive edge. The authors cite examples of successes of TQM in specific government agencies, including the Treasury Department, to reveal how the principles of TQM can be applied at all levels of government. The book provides numerous charts and diagrams that show concretely how to apply the concepts and techniques of TQM within any governmental organization. The authors offer case examples that detail what organizational changes are to be implemented when TQM is introduced.


The Public Administrator's Companion

The Public Administrator's Companion

Author: Sandra Emerson

Publisher: Waveland Press

Published: 2022-12-05

Total Pages: 526

ISBN-13: 1478650613

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The second edition of The Public Administrator’s Companion: A Practical Guide examines the most important elements of public administration. The authors provide readers with a keen understanding of how government works, useful for both students and practitioners of public administration. The book discusses governmental structure, human resources, and public funding. It delineates administrators’ actions in strategic planning, consensus building, budget development, performance measurement, and public policy assessment and implementation. This edition includes new chapters on nonprofit organizations and leadership for administrators, as well as an appendix about preparing and making presentations. The previous edition’s appendix on getting a job in local government has been revised to include interviewing and hiring from the perspectives of both the agency and applicant. Real-world examples and cases from the local, state, and federal level reinforce key topics. Each chapter ends with a “Practicing Public Administration” section that provides helpful exercises for building the skills described in the chapter and a “Bibliography,” which provides useful source materials that can broaden the reader’s comprehension of the chapter.


Handbook of Public Administration

Handbook of Public Administration

Author: W. Bartley Hildreth

Publisher: Routledge

Published: 2018-01-19

Total Pages: 1705

ISBN-13: 1351564420

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Since the publication of the previous edition, the best-selling Handbook of Public Administration enters its third edition with substantially revised, updated, and expanded coverage of public administration history, theory, and practice. Edited by preeminent authorities in the field, this work is unparalleled in its thorough coverage and comprehensive references. This handbook examines the major areas in public administration including public budgeting and financial management, human resourcemanagement, decision making, public law and regulation, and political economy. Providing a strong platform for further research and advancement in the field, this book is a necessity for anyone involved in public administration, policy, and management. This edition includes entirely new chapters on information technology and conduct of inquiry. In each area of public administration, there are two bibliographic treatises written from different perspectives. The first examines the developments in the field. The second analyzes theories, concepts, or ideas in the field’s literature.


Handbook of Public Administration

Handbook of Public Administration

Author: B Guy Peters

Publisher: SAGE

Published: 2007-05-23

Total Pages: 409

ISBN-13: 1446204782

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The past two decades have been marked by a period of substantial and often fundamental change in public administration. Critically reflecting on the utility of scholarly theory and the extent to which government practices inform the development of this theory, the Handbook of Public Administration was a landmark publication which served as an essential guide for both the practice of public administration today and its on-going development as an academic discipline. The Concise Paperback Edition provides a selection of 30 of the original articles in an accessible paperback format and includes a new introduction by B. Guy Peters and Jon Pierre. It is an essential point of reference for all students of public administration.


The Oxford Handbook of Public Management

The Oxford Handbook of Public Management

Author: Ewan Ferlie

Publisher: Oxford University Press, USA

Published: 2007

Total Pages: 805

ISBN-13: 019922644X

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The public sector continues to play a strategic role across the world and in the last thirty years there have been major shifts in approaches to its management. This text identifies the trends in public management and the effects these have had, as well as providing a broad overview to each topic.


The Next Public Administration

The Next Public Administration

Author: B Guy Peters

Publisher: SAGE

Published: 2017-10-23

Total Pages: 243

ISBN-13: 147399392X

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Written by two of the leading scholars in the field, this book explores public administration in the past, present and future, critically reviewing the modernization of public management reform. It reasserts public administration as an integral component of democratic governance and fostering a state-citizen relationship. Wide-ranging in scope, The Next Public Administration: Extends basic public administration to consider issues associated with management, governance and democracy Covers core public administration concepts and their evolution through time Draws on an international spread of examples, bringing theoretical discussions to life Includes lists of further reading Essential reading for students of public management and public administration.


Handbook of Research Methods in Public Administration

Handbook of Research Methods in Public Administration

Author: Sondra Brandler

Publisher: CRC Press

Published: 2007-11-14

Total Pages: 976

ISBN-13: 1420013270

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Describing new techniques and novel applications, Handbook of Research Methods in Public Administration, Second Edition demonstrates the use of tools designed to meet the increased complexity of problems in government and non-profit organizations with ever-more rigorous and systematic research. It presents detailed information on conceptuali


The Public Servant's Guide to Government in Canada

The Public Servant's Guide to Government in Canada

Author: Alex Marland

Publisher: University of Toronto Press

Published: 2018-12-21

Total Pages: 129

ISBN-13: 148759478X

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The Public Servant’s Guide to Government in Canada is a concise primer on the inner workings of government in Canada. This is a go-to resource for students, for early career public servants, and for anyone who wants to know more about how government works. Grounded in experience, the book connects core concepts in political science and public administration to the real-world practice of working in the public service. The authors provide valuable insights into the messy realities of governing and the art of diplomacy, as well as best practices for climbing the career ladder.


Research Methods and Statistics for Public and Nonprofit Administrators

Research Methods and Statistics for Public and Nonprofit Administrators

Author: Masami Nishishiba

Publisher: SAGE Publications

Published: 2013-09-17

Total Pages: 393

ISBN-13: 1483301419

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Research Methods and Statistics for Public and Nonprofit Administrators: A Practical Guide is a comprehensive, easy-to-read, core text that thoroughly prepares readers to apply research methods and data analysis to the professional environments of public and non-profit administration. The authors expertly incorporate original case examples to demonstrate concepts using “real actors,” facing specific scenarios, in which research methods must be applied. This unique approach—presented in language accessible to both students new to research as well as current practitioners—guides the reader in fully understanding the research options detailed throughout the text.