Engaging Government Employees

Engaging Government Employees

Author: Robert Lavigna

Publisher: AMACOM

Published: 2013-07-26

Total Pages: 289

ISBN-13: 0814432816

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With over three decades of experience in public sector HR, Bob Lavigna gives managers the tools they need to leverage the talents of government's most important resource: its people. You know firsthand that your government workers are not underworked, overpaid, or mindless clones just carrying out the morally compromised work that politicians forced through the pipeline. Besides having to daily overcome the persona of being a government employee, your hard-working employees face enormous pressures and challenges every day and are asked to solve some of our country’s toughest problems, including unemployment, security, poverty, and education. To be able to return to their desks daily with the passion and commitment required to accomplish these overwhelming duties will require a manager who knows how to leverage talent, improve performance, and inspire passion within these true servants. In Engaging Government Employees, you will learn: Why a highly engaged staff is 20 percent more productive How to get employees to deliver “discretionary effort” How to assess the level of engagement Why free pizza and Coke every Friday is not a viable strategy Engaging Government Employees rejects the typical one-size-fits-all approach to motivation. Drawing on a wealth of empirical evidence, this indispensable resource shows how America’s largest employer can apply the science of engagement to get team members passionate about the agency’s mission and committed to its success.


Government Performance

Government Performance

Author: Patricia W. Ingraham

Publisher: Taylor & Francis

Published: 2003-09-19

Total Pages: 220

ISBN-13: 9780801872280

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Based on five years of extensive research by the Government Performance Project, this volume offers a comprehensive analysis of how government managers and elected officials use management and management systems to improve performance. Drawing on data from across the nation, it examines the performance of state, county, and city governments between 1997 and 2002 within the framework of basic management systems: financial information, human resources, capital and infrastructure, and results evaluation. Key issues addressed: • How governments strategically select elements of management to emphasize the role of leadership • How those governments that aim to improve performance differ from those that do not • What “effective management” looks like Through this careful, in-depth investigation, the contributors conclude that the most effective governments are not those with the most resources, but those that use the resources available to them most carefully and strategically. In Pursuit of Performance is an invaluable tool for government leaders and the scholars who study them.


Standards for Internal Control in the Federal Government

Standards for Internal Control in the Federal Government

Author: United States Government Accountability Office

Publisher: Lulu.com

Published: 2019-03-24

Total Pages: 88

ISBN-13: 0359541828

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Policymakers and program managers are continually seeking ways to improve accountability in achieving an entity's mission. A key factor in improving accountability in achieving an entity's mission is to implement an effective internal control system. An effective internal control system helps an entity adapt to shifting environments, evolving demands, changing risks, and new priorities. As programs change and entities strive to improve operational processes and implement new technology, management continually evaluates its internal control system so that it is effective and updated when necessary. Section 3512 (c) and (d) of Title 31 of the United States Code (commonly known as the Federal Managers? Financial Integrity Act (FMFIA)) requires the Comptroller General to issue standards for internal control in the federal government.


Government Performance and Results

Government Performance and Results

Author: Jerry Ellig

Publisher: CRC Press

Published: 2011-09-08

Total Pages: 321

ISBN-13: 1439844658

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The complexity of governments today makes the accountability desired by citizens difficult to achieve. Written to address performance policies within state and national governments, Government Performance and Results: An Evaluation of GPRA‘s First Decade summarizes lessons learned from a 10-year research project that evaluated performance reports p


Performance-related Pay Policies for Government Employees

Performance-related Pay Policies for Government Employees

Author: OECD

Publisher: OECD Publishing

Published: 2005-05-20

Total Pages: 217

ISBN-13: 9264007555

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This report presents an overview of performance-related pay policies (PRP) for government employees in selected OECD member countries over the past two decades. Both the strengths and the weaknesses of PRP policies are assessed. The report explores ...


High-Performance Government

High-Performance Government

Author: Robert Klitgaard

Publisher: Rand Corporation

Published: 2005-03-24

Total Pages: 496

ISBN-13: 0833040677

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In 2003, the National Commission on the Public Service, chaired by Paul Volcker, issued a report detailing problems within the federal government today and recommending changes in its organization, leadership, and operations. This book suggests practical ways to implement the recommendations and defines a research agenda for the future. Thirteen essays address the primary problem areas identified by the Volcker Commission, and the commission report itself is included.


Quicker, Better, Cheaper?

Quicker, Better, Cheaper?

Author: Dall Forsythe

Publisher: Rockefeller Institute Press

Published: 2001-10-18

Total Pages: 660

ISBN-13: 1438436386

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This volume is a rich compendium of experience and diverse views about systems for introducing greater rationality in American governmental systems. With contributions from skeptics as well as proponents, it adds to the debate over the utility of performance management in American government. Focusing on the Government Performance and Results Act of 1993 (GPRA), the authors also analyze performance budgeting and management in states and local governments. Exploring the performance management movement, the book sets out the point and counterpoint between critics and supporters and provides a common vocabulary for discussion. Steps to improve performance measures are outlined, as well as a discussion of states' progress in managing for results. New survey data reporting on states' performance budgeting is also included. The book reports on GPRA implementation at the Social Security Administration, advocates linking evaluation research with performance management systems, and discusses the limitations of performance incentives in the 1982 federal job training law. Practitioners address the New York City Police Department's innovative "COMPSTAT" system for performance management, and review the recent history of performance budgeting in Florida. Also included are case studies from research scholars on benchmarking for Empowerment Zones, performance funding for higher education in the states, performance management in the Temporary Assistance for Needy Families (TANF) program under the 1996 national welfare reform act, and performance issues in Medicaid, food stamps, and children's health insurance.


Managing Risk and Performance

Managing Risk and Performance

Author: Thomas Stanton

Publisher: John Wiley & Sons

Published: 2014-02-10

Total Pages: 219

ISBN-13: 1118841808

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Discover analytical tools and practices to help improve the quality of risk management in government organizations Federal agencies increasingly recognize the importance of active risk management to help ensure that they can carry out their missions. High impact events, once thought to occur only rarely, now occur with surprising frequency. Managing Risk in Government Agencies and Programs provides insight into the increasingly critical role of effective risk management, while offering analytical tools and promising practices that can help improve the quality of risk management in government organizations. Includes chapters that contribute to the knowledge of government executives and managers who want to establish or implement risk management, and especially Enterprise Risk Management (ERM), in their agencies Features chapters written by federal risk managers, public administration practitioners, and scholars Showing government officials how to improve their organization's risk management capabilities, Managing Risk in Government Agencies and Programs meets a growing demand from federal departments and agencies that find themselves increasingly embarrassed by risky events that raise questions about their ability to carry out their missions.