Getting Started with Evaluation
Getting Started with Evaluation

Author: Peter Hernon

Publisher: American Library Association

Published: 2014

Total Pages: 257

ISBN-13: 0838911951

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Everyone agrees that evaluation of library services is essential, but without a background in research it can be a challenge to apply abstract concepts such as strategic planning, evidence-based decision making, and accountability to real-world situations. Finally library managers have a workbook to help them master key concepts of service quality assessment, offering directed exercises and worksheets to guide them. Firmly rooted in practical application, this book Presents an overview of evaluation and the types of metrics, linking them to strategic planning and infrastructure Examines qualitative versus quantitative measures Shows how to decide which metrics are relevant to one’s own institution, covering benchmarking, best practices, peer group filters, and those metrics that offer a high return on investment Includes pointers for launching and maintaining successful library evaluation through flexibility and smart delegation among library staff Offers advice on marshaling data to effectively communicate the value and impact of a library and its services, no matter the audience Complete with a detailed list of sources for metrics and concrete examples of evaluation in practice, this workbook will be both valuable and immediately useful to managers at academic and public libraries, as well as to library trustees and others interested in assessing service quality.

Nonprofit Program Evaluation Made Simple
Nonprofit Program Evaluation Made Simple

Author: Chari Smith

Publisher:

Published: 2021-01-12

Total Pages: 246

ISBN-13: 9781736315903

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Are you overwhelmed on how to do nonprofit program evaluation? You're not alone. Chari's here to help! There are many ways to do program evaluation, making it difficult to know how to start. In this book, Chari outlines a clear approach, filled with real world stories as well as examples of evaluation plans, surveys, and reports. Key topics addressed: Understand how to build buy-in for evaluation and address staff resistance and make a realistic program evaluation plan Create measurable outcomes for both grant applications and to guide program improvement Develop an impact and/or logic model that visually communicates what your program does and the difference it makes Create useful surveys that measure what matters Understand the choices in how to manage your data - spreadsheets v. database solutions Basic data analysis and reporting to make meaning of your data Included with the book is a link to a companion website filled with downloadable real world examples and templates.

Developmental Evaluation
Developmental Evaluation

Author: Michael Quinn Patton

Publisher: Guilford Press

Published: 2010-06-14

Total Pages: 401

ISBN-13: 1606238868

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Developmental evaluation (DE) offers a powerful approach to monitoring and supporting social innovations by working in partnership with program decision makers. In this book, eminent authority Michael Quinn Patton shows how to conduct evaluations within a DE framework. Patton draws on insights about complex dynamic systems, uncertainty, nonlinearity, and emergence. He illustrates how DE can be used for a range of purposes: ongoing program development, adapting effective principles of practice to local contexts, generating innovations and taking them to scale, and facilitating rapid response in crisis situations. Students and practicing evaluators will appreciate the book's extensive case examples and stories, cartoons, clear writing style, "closer look" sidebars, and summary tables. Provided is essential guidance for making evaluations useful, practical, and credible in support of social change.

An Introduction to Evaluation
An Introduction to Evaluation

Author: Chris Fox

Publisher: SAGE

Published: 2016-10-18

Total Pages: 323

ISBN-13: 1473987806

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Both practical and theoretical in approach, this book is the perfect companion for student researchers and policy makers alike. It provides actionable advice for planning and implementing evaluations, while also instilling an ability to assess the evaluations of others and consider the ways in which evaluation evidence could influence policy and practice. Drawing upon a wide range of examples from policy areas like education, criminal justice, and health and social care, this book showcases how evaluation is an interdisciplinary research practice with a spectrum of applications. Each chapter contains philosophical underpinnings and applied knowledge as well as examples from published evaluations. Specific topics include how to: Choose an approach to evaluation Plan, design, and conduct evaluations Approach evaluations using theories of change Differentiate between process, impact, and economic evaluations Understand the role of quantitative and qualitative methods in data collection Use systematic reviews and other tools to assess and disseminate evaluation findings From getting started in the field to turning evidence into policy, this book will guide you through every step of the evaluation process.

Assessing Service Quality
Assessing Service Quality

Author: Peter Hernon

Publisher: American Library Association

Published: 2015-05-12

Total Pages: 552

ISBN-13: 0838913105

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This extensively revised and updated edition explores even further the ways technology influences both the experiences of library customers and the ways libraries themselves can assess those experiences.

Five Steps of Outcome-Based Planning and Evaluation for Public Libraries
Five Steps of Outcome-Based Planning and Evaluation for Public Libraries

Author: Melissa Gross

Publisher: American Library Association

Published: 2016-01-13

Total Pages: 131

ISBN-13: 0838914160

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Featuring plentiful examples of how to proceed through each phase of the OBPE model, this book boils down planning and evaluation into an approachable, easy to understand process for public librarians, library managers, and grant writers.

Evaluation Methodology Basics
Evaluation Methodology Basics

Author: E. Jane Davidson

Publisher: SAGE

Published: 2005

Total Pages: 284

ISBN-13: 9780761929307

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Evaluation Methodology Basics introduces evaluation by focusing on the main kinds of 'big picture' questions that evaluations usually need to answer, and how the nature of such questions are linked to evaluation methodology choices. The author: shows how to identify the right criteria for your evaluation; discusses how to objectively figure out which criteria are more important than the others; and, delves into how to combine a mix of qualitative and quantitative data with 'relevant values' (such as needs) to draw explicitly evaluative conclusions.

A Practical Guide to Program Evaluation Planning
A Practical Guide to Program Evaluation Planning

Author: Marc A. Zimmerman

Publisher: SAGE

Published: 2009

Total Pages: 185

ISBN-13: 1412967759

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This book guides evaluators in planning a comprehensive, yet practical, program evaluation—from start to design—within any context, in an accessible manner.

The Evaluation Handbook for Health Professionals
The Evaluation Handbook for Health Professionals

Author: Anne Lazenbatt

Publisher: Routledge

Published: 2002-04-04

Total Pages: 288

ISBN-13: 1134536658

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This easy-to-use handbook is a useful resource for all health professionals engaged in processes of evaluation in a variety of contexts within the world of healthcare. Encouraging an evidence-based approach to practice, it provides: * guidelines on how to design and evaluate an intervention * examples of good practice * reliable and easy-to-use measures * advice on how to work effectively. Designed to prompt self-evaluation and group project evaluation, it illustrates how simple evaluation methods can help to break down the divisions between research and practice. It shows how more practitioners can apply such methods to improve the quality of care as well as the treatments and services which they offer their patients and clients. The examples, drawn from clinical settings, community practice and work in the voluntary sector, demonstrate the kind of evaluation that can be undertaken by a small-scale team or a single practitioner with limited resources. The Evaluation Handbook will be a useful source of reference for those new to evaluation as well as more experienced managers and researchers.

Dealing With Complexity in Development Evaluation
Dealing With Complexity in Development Evaluation

Author: Michael Bamberger

Publisher: SAGE Publications

Published: 2015-10-16

Total Pages: 587

ISBN-13: 1483344258

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Recognizing that complexity calls for innovative, conceptual, and methodological solutions, Dealing with Complexity in Development Evaluation by Michael Bamberger, Jos Vaessen, and Estelle Raimondo offers practical guidance to policymakers, managers, and evaluation practitioners on how to design and implement complexity-responsive evaluations that can be undertaken in the real world of time, budget, data, and political constraints. Introductory chapters present comprehensive, non-technical overviews of the most common evaluation tools and methodologies, and additional content addresses more cutting-edge material. The book also includes six case study chapters to illustrate examples of various evaluation contexts from around the world.