Do you seek a feedback process that can be tailored to equip leaders to accomplish their professional goals? Do you need a practical guide for mining stakeholder feedback and framing it in ways that make leaders hungry for the insights? Are you tired of being constrained by cookie-cutter 360-degree feedback tools used in organizations, tools that can be tone deaf to the underlying emotions? Do you wish you could uncover the fears which inhibit the change a leader needs, so they can design actions for future growth? Then Fearless Feedback is your answer Among many things, this book provides: A practical seven-step framework on how to structure stakeholder feedback for leaders; An actionable guide with specific dos and don'ts;Intriguing dialogue between coach, leader, and stakeholder (articulating the unspoken thoughts and underlying emotions); and Tested techniques, tips, tools, and templates
When grades are accurate and fair, students and teachers will see immediate improvements in academic performance, student behavior, and attendance. But when schools cling to toxic grading practices that are demonstrably inaccurate and unfair, then failures persist. Douglas Reeves, the author of more than forty books and 100 articles on leadership and education, believes the choice is clear – and in this book, he argues for grading systems and feedback that have an immediate and positive impact on the performance of students, teachers, and leaders. Get answers to questions such as: What are grading policies about beyond student performance? How can grading policies help teachers collaborate to improve student outcomes? Why do grading policies among teachers vary so much? The author observes that in the context of grading, you will routinely see classes in which student backgrounds are the same, but one class has a 50% failure rate and another class in the same grade and same subject has a 10% failure rate. Almost always, the difference is not in the performance of the students but in the grading policies of the teachers. Join the author and explore how to improve achievement, discipline, and culture through Fearless Grading.
Conquer the most essential adaptation to the knowledge economy The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth offers practical guidance for teams and organizations who are serious about success in the modern economy. With so much riding on innovation, creativity, and spark, it is essential to attract and retain quality talent—but what good does this talent do if no one is able to speak their mind? The traditional culture of "fitting in" and "going along" spells doom in the knowledge economy. Success requires a continuous influx of new ideas, new challenges, and critical thought, and the interpersonal climate must not suppress, silence, ridicule or intimidate. Not every idea is good, and yes there are stupid questions, and yes dissent can slow things down, but talking through these things is an essential part of the creative process. People must be allowed to voice half-finished thoughts, ask questions from left field, and brainstorm out loud; it creates a culture in which a minor flub or momentary lapse is no big deal, and where actual mistakes are owned and corrected, and where the next left-field idea could be the next big thing. This book explores this culture of psychological safety, and provides a blueprint for bringing it to life. The road is sometimes bumpy, but succinct and informative scenario-based explanations provide a clear path forward to constant learning and healthy innovation. Explore the link between psychological safety and high performance Create a culture where it’s “safe” to express ideas, ask questions, and admit mistakes Nurture the level of engagement and candor required in today’s knowledge economy Follow a step-by-step framework for establishing psychological safety in your team or organization Shed the "yes-men" approach and step into real performance. Fertilize creativity, clarify goals, achieve accountability, redefine leadership, and much more. The Fearless Organization helps you bring about this most critical transformation.
When students are afraid, they cannot learn. In “Fearless Classrooms,” Dr. Douglas Reeves explains how teachers and school administrators can provide psychological safety for every student and staff member. In a fearless classroom, students can make mistakes and learn from those mistakes without being afraid of embarrassment and humiliation. Rather than toxic practices such as evaluating students based on mistakes made months in the past, fearless classrooms evaluate students based on their performance at the time the grade is awarded. Every mistake is not a disgrace, but an opportunity to learn. “Fearless Classrooms” provides a guide for every educator and school leader to create a safe environment for every student to learn and grow both intellectually and emotionally.
Student writing is only as good as the feedback we give In this remarkable book, Patty McGee shares research-based how-to’s for responding to writers that you can use immediately whether you use a writing program or a workshop model. Put down the red-pen, fix-it mindset and help your writers take risks, use grammar as an element of craft, discover their writing identities, elaborate in any genre, and more. Includes lots of helpful conference language that develops tone and trust and forms for reflecting on writing.
Have you ever lost out on a promotion? Struggled with a difficult conversation? Been put on the spot and blanked? Imagine if... ...you were better at persuading others and negotiating for what you want. ...you were more fluent at introducing yourself, making conversation, and following up. ...you were better at delivering feedback, receiving criticism, and using positive language. ...you were perceived as more diplomatic and charismatic. Smart Talk applies up-to-date communication research to everyday situations and gives smart, practical, step-by-step directions to achieve results. Smart Talk is no ordinary book— it's the Swiss Army Knife of communication—a comprehensive set of tools to build strong relationships and avoid communication breakdowns. With proven strategies and practical action plans, Smart Talk will help you resolve conflicts, strengthen your natural charisma, and master the art of persuasion. Never again will you dread a holiday party or be rendered speechless at a business meeting. Backed by solid research and written in an engaging narrative style with a warm sense of humor, communication expert Lisa B. Marshall translates her wealth of experience into practical, fresh advice to help you navigate any complex situation, and achieve professional success.
“All that have ever tried to impose change in their organization will immediately recognize and truly value the in-depth knowledge and experience captured in this book. It contains a collection of eye-openers that is a treasure chest for pioneers of new organizational ideas, A fantastic toolbox for use in future missions!” —Lise B. Hvatum, product development manager, Schlumberger “If you have need of changing your organization, and especially of introducing new techniques, then you want to understand what is in this book. It will help you avoid common pitfalls that doom many such projects and will show you a clear path to success. The techniques are derived from the experience of many individuals and organizations. Many are also fun to apply. This stuff is really cool—and really hot.” —Joseph Bergin, professor of computer science, Pace University, New York “If change is the only guarantee in life, why is it so hard to do? As this book points out, people are not so much resistant to change itself as they are to being changed. Mary Lynn and Linda have successfully used the pattern form to capture and present the recurring lessons of successful change efforts and have placed a powerful knowledge resource in the hands of their readers.” —Alan O'Callaghan, researcher, Software Technology Research Laboratory, De Montfort University, United Kingdom “The most difficult part of absorbing patterns, or any technology, into an organization is overcoming the people issues. The patterns in this book are the documentation of having gone through that experience, giving those that dare push the envelope a head start at success.”—David E. DeLano, IBM Pervasive Computing “If you have ever wondered how you could possibly foster any cultural changes in your organization, in this book you will find a lot of concrete advice for doing so. I recommend that everyone read this book who has a vast interest in keeping his or her organization flexible and open for cultural change.” —Jutta Eckstein, Independent Consultant, Objects In Action Author of Agile Software Development in the Large 48 Patterns for Driving and Sustaining Change in Your Organization Change. It's brutally tough to initiate, even harder to sustain. It takes too long. People resist it. But without it, organizations lose their competitive edge. Fortunately, you can succeed at making change. In Fearless Change, Mary Lynn Manns and Linda Rising illuminate 48 proven techniques, or patterns, for implementing change in organizations or teams of all sizes, and show you exactly how to use them successfully. Find out how to Understand the forces in your organization that drive and retard change Plant the seeds of change Drive participation and buy-in, from start to finish Choose an "official skeptic" to sharpen your thinking Make your changes appear less threatening Find the right timing and the best teaching moments Sustain your momentum Overcome adversity and celebrate success Inspired by the "pattern languages" that are transforming fields from software to architecture, the authors illuminate patterns for every stage of the change process: knowledge, persuasion, decision, implementation, and confirmation. These flexible patterns draw on the experiences of hundreds of leaders. They offer powerful insight into change-agent behavior, organizational culture, and the roles of every participant. Best of all, they're easy to use—and they work!
Step out of Your Comfort Zone and Really Help Kids To meet the needs of today’s learners, fearless leadership is required to support and empower the adults who work with these learners. Anchored in research, Fearless Conversations is a guide to recognizing and using strategies that encourage staff to work at their full potential, build trust, and strengthen collegiality. Strong, courageous, focused, collaborative leadership is a win-win approach for all stakeholders. Readers will find • interviews and case studies to illustrate effective practice • strategies to help them move from traditional methodologies toward stronger transformational leadership • vignettes and examples to ignite additional thinking to facilitate achievement for all students Written for aspiring, new, and experienced school leaders, this is a must-read for anyone who wants practical strategies that they can use immediately to build a culture of learning and improve academic achievement for all students. "Fearless Conversations School Leaders Have to Have is a professional "toolbox" for aspiring as well as experienced school administrators and teacher leaders or any educator who cares about meeting the needs of today’s student learner. How to address difficult issues in a leadership role, for example, is presented in a realistic perspective through real-life examples, vignettes, and personal reflections that come not only from the authors themselves but also from school leaders currently in the field. These proven strategies bring credibility to the authors’ work. It is a practical guide that can help school leaders stay on the forefront of success in their schools." Linda Pincham, Associate Professor Roosevelt University, Chicago, IL "This book is timely, practical, and clearly anchored in the rich leadership and coaching experiences of the writers. This book is a must read for all leaders and aspiring leaders at the building and central office level. This book will also be useful at the university level where new leaders are being prepared and inspired." Lynda C. Wood, Ed.D, Retired Superintendent Southfield Public School District, Southfield, MI
The De Gruyter Handbook of Organizational Conflict Management offers insightful contributions covering a myriad of conflict management topics ranging from fundamental issues, such as emotional intelligence and cultural differences, to cutting-edge themes such as political conflicts and mindfulness training. Renowned conflict management scholars and leading practitioners have contributed chapters to this handbook based on their research and their practical experience in the field of confl ict management. Many of the authors have influenced the topic of conflict management as it has become both a fi eld of academic study in universities and a necessary leadership skill. The handbook is organized in four sections. The first section covers interpersonal conflict management and focuses on perceptions, conflict styles, emotional intelligence, psychological safety, and change. The second section includes ethnic and cultural issues in organizational conflict management, such as microaggressions, ethnicity and religion, and political conflicts. The third section offers methods for managing organizational conflicts, including mediation, negotiation, ombudspersons, and conflict coaching. This section also offers guidance on developing an organizational conflict management system and discusses HR’s role in managing conflicts. The fourth section introduces chapters on special topics in conflict management, such as workplace bullying, gender issues, birth order personality, human connections, and forgiveness. This handbook is an essential reference for scholars and practitioners. It offers organizational leaders insights into the causes and solutions to organizational conflict management. In addition, it is an excellent textbook for undergraduate and graduate courses in organizational conflict management.
From the acclaimed author of Unfinished Business, a story of crisis and change that can help us find renewed honesty and purpose in our personal and political lives Like much of the world, America is deeply divided over identity, equality, and history. Renewal is Anne-Marie Slaughter’s candid and deeply personal account of how her own odyssey opened the door to an important new understanding of how we as individuals, organizations, and nations can move backward and forward at the same time, facing the past and embracing a new future. Weaving together personal stories and reflections with insights from the latest research in the social sciences, Slaughter recounts a difficult time of self‐examination and growth in the wake of a crisis that changed the way she lives, leads, and learns. She connects her experience to our national crisis of identity and values as the country looks into a four-hundred-year-old mirror and tries to confront and accept its full reflection. The promise of the Declaration of Independence has been hollow for so many for so long. That reckoning is the necessary first step toward renewal. The lessons here are not just for America. Slaughter shows how renewal is possible for anyone who is willing to see themselves with new eyes and embrace radical honesty, risk, resilience, interdependence, grace, and vision. Part personal journey, part manifesto, Renewal offers hope tempered by honesty and is essential reading for citizens, leaders, and the change makers of tomorrow.