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Author: United States. Congress. House. Committee on Post Office and Civil Service. Subcommittee on Retirement and Employee Benefits
Publisher:
Published: 1976
Total Pages: 48
ISBN-13:
DOWNLOAD EBOOKAuthor: John D'Agata
Publisher: Hachette UK
Published: 2019-08-22
Total Pages: 128
ISBN-13: 1529404630
DOWNLOAD EBOOKNOW A BROADWAY PLAY STARRING DANIEL RADCLIFFE 'Provocative, maddening and compulsively readable' Maggie Nelson In 2003, American essayist John D'Agata wrote a piece for Harper's about Las Vegas's alarmingly high suicide rate, after a sixteen-year-old boy had thrown himself from the top of the Stratosphere Tower. The article he delivered, 'What Happens There', was rejected by the magazine for inaccuracies. But it was soon picked up by another, who assigned it a fact checker: their fresh-faced intern, and recent Harvard graduate, Jim Fingal. What resulted from that assignment, and beyond the essay's eventual publication in the magazine, was seven years of arguments, negotiations, and revisions as D'Agata and Fingal struggled to navigate the boundaries of literary nonfiction. This book includes an early draft of D'Agata's essay, along with D'Agata and Fingal's extensive discussion around the text. The Lifespan of a Fact is a brilliant and eye-opening meditation on the relationship between 'truth' and 'accuracy', and a penetrating conversation about whether it is appropriate for a writer to substitute one for the other. 'A fascinating and dramatic power struggle over the intriguing question of what nonfiction should, or can, be' Lydia Davis
Author: B. Blobel
Publisher: IOS Press
Published: 2018-06-05
Total Pages: 234
ISBN-13: 161499868X
DOWNLOAD EBOOKSmart mobile systems, such as microsystems, smart textiles, smart implants, and sensor-controlled medical devices, together with innovative sensor and actuator techniques and related networks, have become important enablers for telemedicine and a new generation of health services. Social media and gamification have added even more knowledge to pHealth as an ecosystem. This book presents the proceedings of pHealth 2018. Held in Gjøvik, Norway, in June 2018, this is the 15th in a series of scientific conferences which have brought together expertise from medical, technological, political, administrative, and social domains, and even from philosophy or linguistics. Initiated in 2003 as part of a European project, the scope of these conferences now encompasses technological and biomedical facilities, legal, ethical, social, and organizational requirements and impacts, as well as necessary basic research for enabling future-proof care paradigms. The conferences thereby combine medical services with public health, preventive medicine, social and elderly care, wellness and personal fitness to establish participatory, predictive, personalized, preventive, and effective care settings. The book includes 1 of the 2 keynotes presented at the conference, 4 invited talks, 16 oral presentations, and 7 short poster presentations. All submissions were carefully and critically reviewed by at least two independent experts, and this selective review process resulted in a full papers rejection rate of 50%.
Author: John Bryson
Publisher: Routledge
Published: 2013-04-15
Total Pages: 293
ISBN-13: 1135131937
DOWNLOAD EBOOKAs the twenty-first century begins, significant changes are occurring in the way that services and goods are produced and consumed. One of the key drivers of this change is information and communications technology (ICT). It has transformed the role of space and time in patterns of economic development, in the rise of globalization and in the scale and structure of organizations. ICT has therefore accelerated the process of continual change and evolution that is the hallmark of both the capitalist economy and of organizations. Giving a student-friendly account of the diversity of theoretical perspectives, this outstanding book aids understanding the evolving economic geography of advanced capitalist economies. A series of detailed firm and employees' case studies from Europe, North America and the Asia Pacific, are used to inform useful theoretical case studies, which also investigate the significance of increased blurring of the lines between services and manufacturing functions in the production and consumption process.
Author: Svafa Gronfeldt
Publisher: SAGE Publications
Published: 2005-11-30
Total Pages: 337
ISBN-13: 1452266735
DOWNLOAD EBOOKThe purpose of this book is to provide a comprehensive theoretical framework as well as practical strategies—not just for survival but for a true search for excellence in the uncertain and ever-changing world of customer service management. The theoretical framework is based on the notion that customer service contains three key variables: a promise, a process, and people. After going through the step-by-step process of service management, the reader will have the necessary understanding and skill to choose the right strategy for the right circumstances, to design service processes, to identify the means and methods to implement these processes, and to measure the outcome.
Author: United States. Bureau of Foreign and Domestic Commerce
Publisher:
Published: 1941
Total Pages: 208
ISBN-13:
DOWNLOAD EBOOKAuthor: Robin G. Qiu
Publisher: John Wiley & Sons
Published: 2014-07-03
Total Pages: 338
ISBN-13: 1118551850
DOWNLOAD EBOOKFeatures coverage of the service systems lifecycle, including service marketing, engineering, delivery, quality control, management, and sustainment Featuring an innovative and holistic approach, Service Science: The Foundations of Service Engineering and Management provides a new perspective of service research and practice. The book presents a practical approach to the service systems lifecycle framework, which aids in understanding and capturing market trends; analyzing the design and engineering of service products and delivery networks; executing service operations; and controlling and managing the service lifecycles for competitive advantage. Utilizing a combined theoretical and practical approach to discuss service science, Service Science: The Foundations of Service Engineering and Management features: Case studies to illustrate how the presented theories and design principles are applied in practice to the definitions of fundamental service laws, including service interaction and socio-technical natures Computational thinking and system modeling such as abstraction, digitalization, holistic perspectives, and analytics Plentiful examples of service organizations such as education services, global project management networks, and express delivery services An interdisciplinary emphasis that includes integrated approaches from the fields of mathematics, engineering, industrial engineering, business, operations research, and management science A detailed analysis of the key concepts and body of knowledge for readers to master the foundations of service management Service Science: The Foundations of Service Engineering and Management is an ideal reference for practitioners in the contemporary service engineering and management field as well as researchers in applied mathematics, statistics, business/management science, operations research, industrial engineering, and economics. The book is also appropriate as a text for upper-undergraduate and graduate-level courses in industrial engineering, operations research, and management science as well as MBA students studying service management.
Author: Musa Unmehopa
Publisher: John Wiley & Sons
Published: 2006-08-04
Total Pages: 322
ISBN-13: 0470028238
DOWNLOAD EBOOKParlay will enable rapid and cost-effective delivery of services based on telecommunications networks, and will be an essential part of the 3G future. We live in an exciting time. 3G networks are taking off, and as greater bandwidth and communication speeds become available, people are seeking new means by which to increase their interaction potential. Newer and more exciting services are being developed to drive more revenues and to enhance end-user experiences. New technologies are being designed and implemented to supplement and leverage the new capabilities being built into core networks. Parlay/OSA: From Standards to Reality is an accessible primer on network ecosystems and operations today, discussing the need for Parlay, the details of standards, aspects of network evolution and support for legacy systems, and advanced topics from an implementation perspective. The authors examine the potential of the Parlay/OSA (Open Service Access) solution from a number of points of view: business need, service development and service deployment. Parlay/OSA: From Standards to Reality: Provides a comprehensive account and examination of the Parlay technology. Covers standards capabilities and directions, and the twelve Service Capability Features, including call control, mobility management, data session control, generic messaging service and content based charging and policy management. Addresses architectural alternatives and advanced architecture patterns. Provides use cases, architecture, deployment scenarios and advanced topics for further reading. This invaluable resource will provide product managers, software developers, application developers, network architects and engineers, as well as advanced students and researchers in academia and industry with an in-depth understanding of Parlay.
