From BIM (building information modeling) to RFID (radio frequency identification) to BAS (building automation and control systems), facility managers of today's commercial buildings are often asked to work with a variety of technologies without any experience in IT. This new book is a welcome primer for facility managers and engineers. Each chapter covers a different technology and includes specific and helpful case studies. Authored by the International Facility Management Association (IFMA), this unique resource is also a practical textbook for candidates studying for IFMA certification.
This easy-to-read, informational text presents a current, impartial and comprehensive look at how Information Technology (IT) and Facility Management (FM) have become inextricably bound together in the modern workplace. Exploring the evolving relationship between Information Technology and Facility Management, this book is a text that can be used by students, novice facility managers and as well experienced facility managers. As a result, the authors intend the text to be used as both a teaching and a reference tool for educational organizations and corporations alike. This text will also cover the latest advancements in facility management automation and provide a guide for implementing them successfully.
This open access book focuses on the development of methods, interoperable and integrated ICT tools, and survey techniques for optimal management of the building process. The construction sector is facing an increasing demand for major innovations in terms of digital dematerialization and technologies such as the Internet of Things, big data, advanced manufacturing, robotics, 3D printing, blockchain technologies and artificial intelligence. The demand for simplification and transparency in information management and for the rationalization and optimization of very fragmented and splintered processes is a key driver for digitization. The book describes the contribution of the ABC Department of the Polytechnic University of Milan (Politecnico di Milano) to R&D activities regarding methods and ICT tools for the interoperable management of the different phases of the building process, including design, construction, and management. Informative case studies complement the theoretical discussion. The book will be of interest to all stakeholders in the building process – owners, designers, constructors, and faculty managers – as well as the research sector.
The wide-ranging umbrella of facility management covers everything from technology systems to disaster recover planning to zoning compliance…and that’s just getting started. Facilities management is a multidisciplinary function that requires a deep knowledge of the entire business and physical planning cycle. Undoubtedly, the sheer scope of duties requires a far-reaching reference for staying abreast of the latest innovations and best practices. The Facility Management Handbook is the answer. This guide shares insightful overviews, case studies, and practical guidelines that pave the way for successful planning, budgeting, real estate transactions, construction, emergency preparedness, security, operations, maintenance, and more. The thoroughly revised fourth edition examines cutting-edge technologies and includes new information on: Building Information Modeling (BIM) Contracting and project management methods FASB and IASB requirements Distributed working Sustainability reporting and more The Facility Management Handbook is the one-stop resource every facility manager must have to master a broad scope of duties while staying current on innovations and best practices.
This book proposes strategies for FM services optimization and innovation, based on innovative models of IoT application and big data management within FM processes, able to support FM stakeholders in: orienting and managing big data flows and their sources (sensor, RFID, etc.); changing FM services demand/offer and developing new approaches to FM agreements; drawing new supply chains based on network approaches; and outlining new profiles of competences for FM stakeholders. The book demonstrates that FM stakeholders (e.g. Real Estate owners, FM providers, service suppliers, etc.) increasingly need new support tools for understanding the features of the current offer of innovative ICT solutions in order to become promoters of FM innovation, and it provides them with an analytical-procedural framework useful for defining and implementing IoT-based FM services.
A practical look at extending the value of Building Information Modeling (BIM) into facility management from the world's largest international association for professional facility managers Building owners and facility managers are discovering that Building Information Modeling (BIM) models of buildings are deep reservoirs of information that can provide valuable spatial and mechanical details on every aspect of a property. When used appropriately, this data can improve performance and save time, effort, and money in running and maintaining the building during its life cycle. It can also provide information for future modifications. For instance, a BIM could reveal everything from the manufacturer of a light fixture to its energy usage to maintenance instructions. BIM for Facility Managers explains how BIM can be linked to facility management (FM) systems to achieve very significant life-cycle advantages. It presents guidelines for using BIM in FM that have been developed by public and private owners such as the GSA. There is an extensive discussion of the legal and contractual issues involved in BIM/FM integration. It describes how COBie can be used to name, capture, and communicate FM-related data to downstream systems. There is also extensive discussion of commercial software tools that can be used to facilitate this integration. This book features six in-depth case studies that illustrate how BIM has been successfully integrated with facility management in real-life projects at: Texas A&M Health Science Center USC School of Cinematic Arts MathWork's new campus Xavier University State of Wisconsin Facilities University of Chicago Library renovation BIM for Facility Managers is an indispensable resource for facility managers, building owners, and developers alike.
This book presents research tested models, methods and tools that can make the work of the facilities manager more robust and sustainable, help long-term strategic planning and support students and practitioners in FM to improve the way they approach and deal with challenges in practice. The 34 models, methods and tools are presented in relation to five typical challenges for facilities managers: Strategy development Organisational design Space planning Building projects Optimisation The chapters are short and concise, presenting a central illustration of one model, method or tool with explanatory text and short, exemplary case studies. Each chapter includes references to further reading, and the book includes a keyword index. Essential reading for all involved in the management of built assets, this book bridges the gap between robust academic research and practical industry tools. It can also be used as a handy student reference.
The past few years have seen the emergence of a number of powerful new technologies specifically designed to help facility managers do their jobs. Unfortunately, a number of political, technical, and procedural impediments have resulted in the majority of computer-aided facility management (CAFM) systems ending up as "shelfware" sitting on the shelves of well-intentioned users. Written by two leading international experts in the field of applying information technology to facility management, this book provides facility managers with the detailed, hands-on guidance required for successfully supporting CAFM systems. Technical and procedural topics focused on within the book include strategic technology planning, cost/benefit analysis, CAFM system functionality, implementation planning, and technology trends. In Part I of Facility Management Technology, the authors draw on their experiences as information system consultants to identify major issues and successful strategies associated with planning, implementing, and managing facility management technology. Issues addressed deal not only with CAFM itself, but also with the processes and procedures required for minimizing the risks of technology and successfully implementing systems in the shortest possible time frame. Part 2 is devoted entirely to real-life case histories from a number of North American and Japanese corporations and government organizations, including SONY, Aetna, Siemens, the Bank of Boston, Long-Term Credit Bank of Japan, Pioneer Hi-Bred, Florida Hospital, and the City of Toronto. Selected for their relevance to specific aspects of CAFM, each study describes how a particular organization dealt with one or more crucial problems associated with the successful deployment of CAFM technology—addressing both day-to-day operations and, importantly, the larger organizational context. Facility Management Technology is the only truly comprehensive text on the subject. With the wealth of practical advice from Teicholz and Ikeda and its case-study orientation, this book will be an important resource for facility and real estate managers, IS professionals, facility management and design consultants, and students. The only totally practical, case-study based guide to using automation in facility management. FACILITY MANAGEMENT TECHNOLOGY Lessons from the U.S. and Japan From performing strategic facility technology planning to a cost/benefit analysis, from selecting and managing CAFM systems for your organization to integrating CAFM systems with other types of corporate computing systems, this book offers detailed, hands-on guidance to virtually every aspect of facility management technology. Written by two leading international experts in the field, it analyzes and contrasts how facility management technology is now being used in North America and Japan and describes successful strategies companies have evolved for incorporating CAFM into their day-to-day operations. "I strongly believe that the clear analysis of facility management technologies and the unique lessons to be learned from each case study in the book will help facility managers establish their own total systems concept." —Yoshiro Koyama Facility Manager SONY "The authors have provided a contemporary, accurate, and insightful view of the application of CAFM into the American and Japanese corporate environment. The 'icing on the cake' is the generic and real world case studies that provide much needed realism to CAFM. Readers should come away enthused by their increased understanding and feeling secure that others have blazed the trail ahead of them." —John A. Paccione, AIA Director of Design Florida Hospital "The authors' insights into past, present, and future facility management trends, as well as the clear and practical examples shown in this book, will surely contribute to the development of facility management and CAFM in both the U.S. and Japan." —Dr. Shigeyuki Yamaguchi Department of Architecture and Design Kyoto Institute of Technology
This book adopts a multidimensional approach to explain current practices and trends in facility management. Presenting both research and practical insights from around the globe and providing definitions, examples and case studies, it allows readers to gain an understanding of corporate real estate, as well as asset, property, and facility management in the context of digital transformation, sustainability practice and process optimisation. The authors also discuss the latest trends in workplace management, the use of emerging technologies to optimise provision of facility services, and change management to implement new processes and reporting. A good mix of theory and practice, including a diverse set of examples, provide a constructive learning experience to the reader.
The importance of effective facility management in enabling organizations to function efficiently is widely recognized. The fourth edition of Total Facility Management offers a comprehensive treatment of what facility management means to owners, operators, tenants, facility managers and professional advisors, as well as containing advice on how facilities can be better managed from a number of perspectives. It consolidates current best practice, defines and develops emergent areas and offers a pathway for the future development of facility management. The facility management body of knowledge now benefits from the publication of several national and international standards, none of which were available when earlier editions of the book were published. The opportunity has been taken to modify the structure and content of this new edition to align it with these standards to provide readers and their organizations with a comprehensive treatment of the subject. Greater emphasis has been given to facility planning, especially the briefing stage in the design of a new or refurbished facility; design for operability; stakeholder management; outsourcing; procurement; transition; performance management; environmental management; sustainability; maintenance management; information management and building information modelling (BIM). Throughout the book, the links between facility management practice and the organisation’s business objectives are emphasised. Readers worldwide will find this fourth edition a valuable and thought-provoking blend of the principles and practice of facility management.
