In order to stay efficient, companies need to improve their existing business processes on a continuous basis. To ensure competitive edge, it is essential for companies to adapt radically to new business opportunities and when external demands change. However, experience and research show that companies have difficulties managing both the continuous improvement of the existing system and radical change at the same time. By using TQM and BPR to represent the two approaches to change Tor Tønnessen contributes to the understanding of the challenges of this integration and shows ways to accomplish a successful synergistic combining of the two approaches.
Provides an updated view of knowledge management strategies of knowledge-intensive business services (KIBS) by focusing on how those firms manage innovation in their value chains and at the territorial level. Offers an original analysis of key processes of KIBS, specializing in design, professional firms and information technology.
Literacy remains a contentious and polarized educational, media and political issue. What has emerged from the continuing debate is a recognition that literacy in education is allied closely with matters of language and culture, ideology and discourse, knowledge and power. Drawing perspectives variously from critical social theory and cultural studies, poststructuralism and feminisms, sociolinguistics and the ethnography of communication, social history and comparative education, the contributors begin a critical interrogation of taken-for-granted assumptions which have guided educational policy, research and practice.
Introductory technical guidance for civil, petroleum and geotechnical engineers interested in electrical and electromagnetic procedures for geophysical exploration.
"Exploring Employee Relations is a straightforward and accessible text that is aimed at students who are taking the subject for the first time. The structure is clear and logical, Leading the newcomer through the topics in a way to maximize understanding. Key issues are highlighted. Chapters are structured to enable progressive learning with a logical. development of the content. The chapters are grouped thematically into parts. There are activities throughout the text whereby students can test their understanding and they are further reinforced by a summary of the key points at the end of each chapter. Answers to the activities and further discussion questions and answers that are suitable for assignment and seminar work are available in an online tutor resource pack which accompanies the text, see inside for details."--BOOK JACKET.
Essentials of Mineral Exploration and Evaluation offers a thorough overview of methods used in mineral exploration campaigns, evaluation, reporting and economic assessment processes. Fully illustrated to cover the state-of-the-art exploration techniques and evaluation of mineral assets being practiced globally, this up-to-date reference offers balanced coverage of the latest knowledge and current global trends in successful mineral exploration and evaluation. From mineral deposits, to remote sensing, to sampling and analysis, Essentials of Mineral Exploration and Evaluation offers an extensive look at this rapidly changing field. - Covers the complete spectrum of all aspects of ore deposits and mining them, providing a "one-stop shop" for experts and students - Presents the most up-to-date information on developments and methods in all areas of mineral exploration - Includes chapters on application of GIS, statistics, and geostatistics in mineral exploration and evaluation - Includes case studies to enhance practical application of concepts
Within the last decade, the high and continuing demand for gold has prompted a global gold rush on a scale never before seen, not even in the heady days of Ballarat, California and the Yukon. Gold is being sought on every continent and, with very few exceptions, in every country around the world. Such interest and fierce competition has demanded considerable innovation and improvement in exploration techniques paralleled by a rapid expansion of the geological database and consequent genetic modelling for the many different types of gold deposits now recognized. This proliferation of data has swamped the literature and left explorationist and academic alike unable to sift more than a small proportion of the accumulating information. This new book represents an attempt to address this major problem by providing succinct syntheses ofall major aspects ofgold metallogeny and exploration, ranging from the chemical distribution of gold in the Earth's crust, and the hydrothermal chemistry of gold, to Archaean and Phanerozoic lode deposits, epithermal environments, chemical sediments, and placer deposits, and culminates in chapters devoted to geochemical and geophysical exploration, and the economics of gold deposits. Each chapter is written by geoscientists who are acknowledged internationally in their respective fields, thus guaranteeing a broad yet up-to-date coverage. In addition, each chapter is accompanied by reference lists which provide readers with access to the most pertinent and useful publications.
This book provides a comprehensive overview of difficult decisions encountered within endocrine surgery. Brief uniformly formatted chapters are devoted to answering specific questions relevant to a range of topics across endocrine surgery based upon detailed analysis of available evidence.Topics covered include clinical decision analysis, decision making from the surgeon’s and patient’s perspective, using surgery as opposed to observation for papillary thyroid microcarcinoma, and the use of parathyroid cryopreservation. Difficult Decisions in Endocrine Surgery: An Evidence-Based Approach features a wealth of information on ideal approaches for making clinical decisions in selected clinical situations. It is an important and timely resource for all endocrine surgical trainees, fellows, practitioners, educators, and healthcare providers involved in the management of these patients.
Civil Procedure, 11th edition by Yeazell, Schwartz, and Carroll provides students with a working knowledge of the procedural system. In Civil Procedure, the authors employ a pedagogical style that offers flexible organization at a manageable length. The book introduces students to the procedural system and provides them with techniques of statutory analysis. The included cases are factually interesting and do not involve substantive matters beyond the experience of first-year students. The problems following the cases present real-life issues. Finally, the book incorporates a number of dissenting opinions to dispel the notion that procedural disputes always present clear-cut issues. New to the Eleventh Edition: Addition of co-author Professor Maureen Carroll of Michigan Law School, an expert in civil procedure, class actions, and civil rights litigation, and an award-winning teacher. Updated personal jurisdiction chapter with streamlined opinion excerpts and additional cases reflecting the Supreme Court’s most recent decisions and cutting-edge jurisdictional questions. Increased attention to settlement dynamics and pressures throughout the book. Addition of contemporary cases that illuminate the impacts of civil procedure on issues of race, gender, and civil rights. Updated statistics and information about civil litigation in the United States, including the high proportion of unrepresented litigants. Professors and students will benefit from: Teachable, well-structured casebook featuring a clear organization, concisely edited cases chosen to be readily accessible to first-year students, textual notes introducing each section that highlight connections between material, and practical problems Manageable length which allows the class to get through this complex course material in limited hours Flexible organization, adaptable to a variety of teaching approaches Clear, straightforward writing style, making the material accessible to students without oversimplifying Effective overview of the procedural system, which provides students with a working knowledge of the system and of techniques for statutory analysis Assessment questions and answers at the end of each chapter, to help students test their comprehension of the material
