Expertise, Communication, and Organizing

Expertise, Communication, and Organizing

Author: Jeffrey W. Treem

Publisher: Oxford University Press

Published: 2016

Total Pages: 305

ISBN-13: 0198739222

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Expertise is an intriguing construct. Though it is highly desired, it is commonly characterized by exclusivity or being something esoteric making it both seemingly difficult to acquire and understand. This opaqueness surrounding the nature of expertise in organizational contexts is coupled with greater demands for specialized work and employees' increased reliance on communication technologies to complete tasks - trends that further complicate the evaluation of workers' knowledge and abilities. This volume draws upon original works, from scholars of diverse backgrounds, to explore how recent changes in the structure of organizational life have altered the nature of expertise. Specifically, this book aims to challenge the perspective that organizational expertise exists to be recognized and utilized, and offers an alternative lens that views expertise as emergent and constituted in communication among organizing actors. Examining the intersection of communication and expertise, within and across different contexts of organizing, offers new insights into the discursive, material, and structural influences that contribute to an understanding of expertise. This book offers a comprehensive view of organizational expertise by presenting theoretical frameworks for the study of expertise, providing reviews of how the study of expertise has evolved, applying perspectives on expertise to different domains of organizational practice, and presenting new directions for the study of the intersection of expertise, communication, and organizing. The result is a treatment that considers expertise in diverse forms and across a variety of contexts of organizing, and in doing so provides valuable content to researchers from multiple disciplinary backgrounds.


The IABC Handbook of Organizational Communication

The IABC Handbook of Organizational Communication

Author: Tamara Gillis

Publisher: John Wiley & Sons

Published: 2011-03-21

Total Pages: 484

ISBN-13: 1118016351

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The IABC Handbook of Organizational Communication THIS NEW EDITION of The IABC Handbook of Organizational Communication contains a comprehensive collection of practical knowledge about successful corporate communication and its effect on an organization as a whole. Thoroughly revised and updated to meet the realities of today’s organizational environment, the second edition of The IABC Handbook of Organizational Communication includes fresh case studies and original chapters. This vital resource contains information that is relevant to communicators in any organization, from global conglomerates to small businesses, public companies to private firms, and for-profits to nonprofits. The expert contributors cover a wealth of relevant topics, including how to excel at executive communication and executive coaching, an in-depth examination of communication counsel, a review of communication and ethics as a whole, a review of corporate social responsibility and sustainability issues, and how to prepare for communication during a crisis. The book also contains information on current issues and trends such as the effects of the recent recession and new technologies that affect strategic communication management. A review of internal and employee communication issues, the growing need for international and multicultural communication, and strategies for combining traditional and social media are explored in detail. Whether you are a professional communicator or a corporate executive without a background in the communication discipline, you will gain new insight into traditional and emerging issues in organizational communication and learn what it takes to reach stakeholders both inside and outside the organization.


Organizational Communication

Organizational Communication

Author: Michael J. Papa

Publisher: SAGE

Published: 2008

Total Pages: 473

ISBN-13: 1412916844

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Communication in organizations has changed drastically since the release of the first edition of this bestselling textbook. This fully revised and updated edition delves into state-of-the-art studies, providing fresh insights into the challenges that organizations face today. Yet this foundational resource remains a cornerstone in the examination of classic research and theory in organization communication.


Organizing Inclusion

Organizing Inclusion

Author: Marya L. Doerfel

Publisher: Routledge

Published: 2020-04-23

Total Pages: 326

ISBN-13: 0429833865

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Organizing Inclusion brings communication experts together to examine issues of inclusion and exclusion, which have emerged as a major challenge as both society and the workforce become more diverse. Connecting communication theories to diversity and inclusion, and clarifying that inclusion is about the communication processes of organizations, institutions, and communities, the book explores how communication as an organizing phenomenon underlies systemic and institutionalized biases and generates practices that privilege certain groups while excluding or marginalizing others. Bringing a global perspective that transcends particular problems faced by Western cultures, the contributors address issues across sub-disciplines of communication studies, ranging from social and environmental activism to problems of race, gender, sexual orientation, age and ability. With these various perspectives, the chapters go beyond demographic diversity by addressing interaction and structural processes that can be used to promote inclusion. Using these multiple theoretical frameworks, Organizing Inclusion is an intellectual resource for improving theoretical understanding and practical applications that come with ever more diverse people working, coordinating, and engaging one another. The book will be of great relevance to organizational stakeholders, human resource personnel and policy makers, as well as to scholars and students working in the fields of communication, management, and organization studies.


Perspectives on Knowledge Communication

Perspectives on Knowledge Communication

Author: Jan Engberg

Publisher: Taylor & Francis

Published: 2023-08-25

Total Pages: 235

ISBN-13: 1000916189

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This collection elaborates an innovative analytical framework for knowledge communication, bringing together insights from a range of professional settings to highlight how a cross-disciplinary approach can promote a new view of knowledge that emphasizes constructivist and cognitivist perspectives. The volume seeks to draw connections between different disciplines’ traditionally disparate studies of knowledge communication, defined here as the communication of domain knowledge between experts of the same discipline, experts of different disciplines, or non-experts with an interest in developing expert knowledge. Featuring work from scholars across linguistics, corporate communication, and sociology on diverse professional environments, chapters focus on one of three central aspects in the communication of expert knowledge: the textual carrier of the interaction, the roles and relationships between parties in these interactions, and the contexts in which the texts and communication occur. Taken together, the collection elucidates the value of an approach that supposes that expertise is co-created in interaction under the conditions of human cognitive systems and that knowledge asymmetries can offer both challenges and opportunities to better understand and generate new forms of communication and specialized knowledge. This book will be of interest to scholars interested in language and communication, professional communication, organizational communication, and sociology of knowledge.


Transformative Practice and Research in Organizational Communication

Transformative Practice and Research in Organizational Communication

Author: Salem, Philip J.

Publisher: IGI Global

Published: 2017-07-12

Total Pages: 387

ISBN-13: 1522528245

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Communication creates organizations, and the ways individuals communicate determines the functions and processes of organizations. Understanding communication challenges is necessary in order to understand organizational successes and organizational change. Transformative Practice and Research in Organizational Communication is an essential reference publication featuring the latest scholarly research on the practice of organizational communication. The chapters cover a range of topics such as business expertise, social media, and capitalism. This book is ideally designed for academicians, students, professionals, and managers seeking current research on organizational communication practices.


Communication and Organizational Knowledge

Communication and Organizational Knowledge

Author: Heather E. Canary

Publisher: Routledge

Published: 2010-07-02

Total Pages: 345

ISBN-13: 113522143X

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This book provides an overview of communication-centered theory and research regarding organizational knowledge and learning. It brings the work of scholars in communication, management, information technology, and other disciplines together in a coherent volume that represents existing research and theory on communication-related knowledge work. Chapters address what constitutes knowledge, how knowledge functions within and across organizations, and how organizational members develop and manage knowledge for organizational purposes. The book also provides a forum for these scholars to pose directions for future research and theorizing. It will serve as a reference tool for scholars and practitioners to identify and understand communicative features of organizational knowledge processes.


Interpersonal Communication Skills in the Workplace

Interpersonal Communication Skills in the Workplace

Author: Perry MCINTOSH

Publisher: AMACOM Div American Mgmt Assn

Published: 2008-07-10

Total Pages: 226

ISBN-13: 0761215115

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Effective communication is an important element of success for every organization, leader, manager, supervisor, and employee. Good communication skills are a prerequisite for advancement in most fields and are key to exercising influence both within and beyond the work group. This edition retains the subject matter strengths of the previous version and augments them with content that reflects new understandings of interpersonal communications, new communication technologies, and new organizational practices that include wider spans of management control, greater employee empowerment, geographically dispersed work groups, and team-based activities. It also contains new material on persuasive communications, dialogue, and nominal group technique. New chapters on techniques for generating ideas and solutions and communicating in the multicultural workplace offer fresh perspectives on topics that have become increasingly important in today’s workplace. Throughout the book, the authors provide assessments, exercises, and Think About It sections that offer readers numerous opportunities for practice and feedback. Any person can realize the benefits of improved communication skills. Interpersonal Communication Skills in the Workplace, Second Edition, provides the insight and expertise needed to achieve this goal. Readers will learn how to: * Solve common communication problems. * Communicate with different personality types. * Read non-verbal cues. * Improve listening skills. * Give effective feedback. * Be sensitive to cultural differences in communication. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.


Self-Handicapping Leadership

Self-Handicapping Leadership

Author: Phillip J. Decker

Publisher: FT Press

Published: 2015-11-12

Total Pages: 341

ISBN-13: 0134119894

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Every day, millions of employees watch their leaders sabotage themselves. They watch, they learn, and then they do it, too. Next thing you know, everyone’s lost motivation, and nobody takes ownership. That’s how organizations fail. This book will help you break the vicious cycle of self-handicapping leadership in your organization, stop the excuses, and unleash all the performance your team is capable of delivering. Phil and Jordan reveal how and why people handicap themselves even when they know better. Next, they offer real solutions from their own pioneering research and consulting. You’ll find practical ways to strengthen accountability and self-awareness, recognize the “big picture,” improve decision-making, deepen trust and engagement, develop talent, escape micromanagement, and focus relentlessly on outcomes. Your colleagues can be far more effective, and so can you. In fact, it starts with you–right here, right now, with this book. Many leaders inadvertently create cultures of failure. They model and promote “selfhandicapping” actions, where people withdraw effort or create new problems, in order to maintain their own self-images of competence. Self-Handicapping Leadership shines the spotlight on this widespread and destructive phenomenon and presents real action plans for overcoming it.