The Executive Guide to Managing Disputes not only explains why litigation is so costly, but also how to manage disputes sensibly to avoid unnecessary litigation, reduce costs, and improve results. The book shows how ADR (i.e., Alternative Dispute Resolution) can short-cut disputes, and how to use often inexpensive dispute management programs to contain costs and achieve favorable outcomes.
Designing Systems and Processes for Managing Disputes features a hands-on, interdisciplinary approach with wide-ranging practical applications. Seven real-life case studies and numerous examples have students designing and implementing a process for resolving and preventing disputes where traditional processes have failed. This is a must-read for students and practitioners alike. New to the Second Edition: A chapter-long focus on facilitation skills for designers The addition of a seventh central case study related to processes following the Trayvon Martin shooting in Sanford, Florida A new appendix with an overview of mediation for students who have not taken a prior course in mediation An interesting new story by a Brazilian judge who used Designing Systems and Processes for Managing Disputes to create new processes to resolve multiple cases, some pending over 20 years, arising from lands taken to create a new national park A new question focusing on the issues related to designing court-connected mediation programs Updates throughout all chapters and the appendix Professors and students will benefit from: Focus on skills development for dispute systems designers A multidisciplinary approach Biographies of designers, providing students with a sense of how to get into dispute systems design work An appendix assisting students who have no background in dispute resolution, with brief overviews of negotiation, mediation, and arbitration Problems and exercises to help students apply their learning Examples of complex disputes Featured disputes including eBay, a child abuse claims tribunals, court-related mediation, intra-institutional disputes, and community and post-violence conflicts
For more than a decade, Managing Public Disputes has beenthe first choice, hands-on guide for managers, offering usefulinstructions for handling a wide range of large and small publiccontroversies from the national to the community level. Itincludes: * Ten proven principles for managing conflict * A comprehensive framework with step-by-step procedures forcreating productive outcomes * Seven illustrative case examples * Detailed advice on effective methods for collectinginformation, conducting interviews, and analyzing a conflictsituation * Suggestions for handling special problems such as reluctantparticipants, keeping people at the negotiation table, and handlingsituations where emotions are running high * Eight tasks targeted for designing an overall strategy formanaging public disputes
This book is for decision makers who deal with public disputes. It outlines step by step how to analyze a dispute, determine the best approach for managing it, and set up specific procedures for negotiating and carrying out agreements.
"In the tradition of bestselling explainers like The Tipping Point, [this] book [is] based on cutting edge science that breaks down the idea of extreme conflict--the kind that paralyzes people and places--and then shows how to escape it"--
Based on Machiavelli's "The Prince", this modernisation describes what modern capitalists need to know to be able to get and hold onto corporate power. Following in Machiavelli's steps, this new "chief executive's guide" leads us through all the important skills recommended in acquiring, defending and extending control over your organisation. It deals with many of the subjects which confront the modern executive every day: managing hatred, contempt, and opposition, eliminating your enemies, successful deceit, cruelty, compassion, corporate independence, opportunism, self-reliance, useful management expedients, managing managers and employees, taking and ignoring advice, using influence and the application of brutality. The book seeks to shed some light into the darker corners of the reasoning used by the powerful "corporate princes" of our own generation, in the same way that Machiavelli attempted to enlighten the dark world of power that maintained the ruthless Borgia and Medici families in the 15th century.
Parenting is both rewarding and challenging. All first-time parents are only partially prepared to embrace the joys and struggles of parenting. Also, each child, no matter where they are in the birth order in a family, is a unique being, requiring parents to adapt their parenting style to meet the needs and navigate the challenges of each child. The book's information and suggestions are based on the latest research and best practice recommendations in child development and clinical child and adolescent psychology. They also come from the author's experience as a child, adolescent, father, grandfather, clinical child and adolescent psychologist, and educator for child psychology doctoral students and child psychiatry fellows. The first three chapters cover what to expect in each stage of normal development, which provides perspective on what to expect as a child moves from toddler to high schooler. Knowing what to expect provides guidelines for providing appropriate nurturing and structure for each stage of development. Human behavior is all about the brain. Once parents understand the basics of neurodevelopment, they can encourage and support the healthy development of critical executive functions that enable children to learn, adapt to change, interact appropriately with others, and navigate the challenges and disappointments in life. Also, continuously focusing on building and growing connectedness and supporting a healthy lifestyle for all family members substantially contributes to each member's general well-being and for the family unit's good. Chapters four through eight help parents and children develop skills for mutually beneficial interaction. These skills will allow you to avoid and work through conflicts when necessary. Chapters nine through eleven provide how-to guides for handling common parent-child conflict scenarios. Each chapter provides examples and easy-to-follow steps to implement the suggestions for each stage of development: toddler, preschool, school-age, middle school, and high school. The appendix provides guidance on when to seek professional help, links to valuable resources, and directions and charts for implementing evidence-based solutions for parent-child and family problems and promoting positive relationships.
This book demonstrates how your choice of language can influence your reader.The book keeps speed with the latest developments in the field of communication and draws on practices used at reputed business schools like Wharton, Kellogg and Harvard. It equips managers with skills to navigate the varying needs, demands and challenges of their audience with courtesy, strength, consideration and confidence. Apart from its academic grounding, which includes explanations of theoretical bases of various concepts, the book draws liberally on practical examples that have been culled from actual successful organisational practices. It gives you writing secrets used by the world's best business leaders that you too can use to great effect in your own business writing.
CONFLICT MANAGEMENT COACHING: THE CINERGY MODEL describes a well-researched process for coaching people on a one-on-one basis, to improve their skills and abilities to manage and engage in their interpersonal disputes. This comprehensive text written by Cinnie Noble, a lawyer-mediator and certified coach, not only provides a coaching model that uniquely integrates neuroscience principles with conflict management and coaching theory and practice. It also provides readers with many ideas and practical ways to support a conflict coaching practice. CONFLICT MANAGEMENT COACHING is an informative resource that will be of interest to coaches, mediators, ombudsmen and other conflict management and dispute resolution practitioners, HR professionals, leaders, lawyers, psychologists, social workers and others who work with people in conflict. TABLE OF CONTENTS * Introduction * The Three Pillars of Conflict Management Coaching * Conflict Management: There Is No Rule Book * Client Engagement * The CINERGY Conflict Management Coaching Model * Conflict Management Coaching Skills * Applications of Conflict Management Coaching * Measuring Conflict Management Coaching
