This easy-to-use guide offers a wealth of materials to assist you in planning and creating evaluation instruments for your library instruction program. It was prepared by a unit of the American Library Association, the Library Instruction Round Table Research Committee, whose members analyzed hundreds of evaluation forms gathered from all types of libraries, selecting the most consistently useful items. User-instruction programs are costly, and their effectiveness must be documented with hard data. But with busy staff, evaluation has often been more preached than practiced. One problem has been finding the expertise to create a valid measuring instrument that will provide effective results in a reasonable amount of time. Under the editorship of its chair, Diana Shonrock, the Research Committee has addressed these problems with a "recipe" book that simplifies the planning and creation of evaluation instruments. Here, in one expertly assembled guide, you will find step-by-step advice on survey planning and well over 500 sample questions for evaluation of class work, instructors, and instructional materials and equipment. No other guide offers this level of "plug-and-play" assistance to get your evaluation program under way or is more up-to-date in its coverage of the electronic aspects of modern library instruction.
"This open access textbook offers a comprehensive introduction to instruction in all types of library and information settings. Designed for students in library instruction courses, the text is also a resource for new and experienced professionals seeking best practices and selected resources to support their instructional practice. Organized around the backward design approach and written by LIS faculty members with expertise in teaching and learning, this book offers clear guidance on writing learning outcomes, designing assessments, and choosing and implementing instructional strategies, framed by clear and accessible explanations of learning theories. The text takes a critical approach to pedagogy and emphasizes inclusive and accessible instruction. Using a theory into practice approach that will move students from learning to praxis, each chapter includes practical examples, activities, and templates to aid readers in developing their own practice and materials."--Publisher's description.
This updated and revised edition gives an up-to-date review of current research into evaluation techniques appropriate to all aspects of reference and document delivery services. A new chapter is included on the evaluation of bibliographic instruction acti
This book, first published in 1992, explores the issue of library assessment methods and the impact of accountability on the delivery of reference services. It is a call for librarians to actively adopt performance measures and learn how to work with the results. It analyses a wealth of assessment methods that librarians can use to collect data and create standards that are valid, practical, and useful in accounting for reference services. Some of the methodologies described include quantitative measures, qualitative measures, patron surveys, questionnaires, interviews, case studies, peer review, unobtrusive testing, and even updating the library's policies and procedures manual as a way to evaluate services. A variety of assessment methods for reference services are applied to all types of libraries. Chapters in Assessment and Accountability in Reference Work describe how a small town library defends the relevancy of its services at a town meeting, how a special library documents the value of its services to cost-conscious management, and how academic libraries can become involved in university- and college-level assessment programs. Librarians seeking to develop their own assessment methods will benefit from practical advice on assessing diversity in the library, and helpful suggestions for improving reference services through training workshops, peer-coaching, and changes in organizational climate.
Assessment examines how library services and resources impact and are perceived by users, and guides strategic planning discussions and development of future acquisitions and services. Assessment is fundamental to positioning your library within your organization and effectively demonstrating how it furthers your institution's goals. And it can be more of an art than a science, using the qualitative and quantitative data available to you to show your library's alignment with the needs and mission of your organization.