High Season
Author: Keith Harding
Publisher: Oxford University
Published: 1994-01-01
Total Pages: 176
ISBN-13: 9780194513081
DOWNLOAD EBOOKA course which develops all-round competence in English.
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Author: Keith Harding
Publisher: Oxford University
Published: 1994-01-01
Total Pages: 176
ISBN-13: 9780194513081
DOWNLOAD EBOOKA course which develops all-round competence in English.
Author: Mike Seymour
Publisher: Collins
Published: 2012
Total Pages: 0
ISBN-13: 9780007462995
DOWNLOAD EBOOK24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests. 4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language.
Author: Michael Duckworth
Publisher: Oxford University Press, USA
Published: 1994
Total Pages: 80
ISBN-13: 9780194513104
DOWNLOAD EBOOKA course which develops all-round competence in English.
Author: Viswamohan
Publisher: Pearson Education India
Published:
Total Pages: 217
ISBN-13: 9353944201
DOWNLOAD EBOOKEnglish for the Hotel Industry is meant for those professionals who work in the hospitality industry, interact with corporate and international clients, aim to go and work in English-speaking countries or just want to improve their English language abilities. Essentially, it simulates situations where you might need English to talk to your clients, guests, tourists and customers.
Author: Francis O'Hara
Publisher: Cambridge University Press
Published: 2002-09-26
Total Pages: 66
ISBN-13: 9780521776882
DOWNLOAD EBOOKThis fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Student's Book and Audio CD are also available.
Author: Hans Mol
Publisher:
Published: 2008
Total Pages: 132
ISBN-13: 9781859649428
DOWNLOAD EBOOKEnglish for Tourism and Hospitality in Higher Education Studies The Garnet Education English for Specific Academic Purposes series won the Duke of Edinburgh English Speaking Union English Language Book Award in 2009. English for Tourism and Hospitality is a skills-based course designed specifically for students of tourism and hospitality who are about to enter English-medium tertiary level studies. It provides carefully graded practice and progressions in the key academic skills that all students need, such as listening to lectures and speaking in seminars. It also equips students with the specialist language they need to participate successfully within a tourism and hospitality faculty. Extensive listening exercises come from tourism and hospitality lectures, and all reading texts are taken from the same field of study. There is also a focus throughout on the key tourism and hospitality vocabulary that students will need. Listening: how to understand and take effective notes on extended lectures, including how to follow the argument and identify the speaker's point of view. Speaking: how to participate effectively in a variety of realistic situations, from seminars to presentations, including how to develop an argument and use stance markers. Reading: how to understand a wide range of texts, from academic textbooks to Internet articles, including how to analyze complex sentences and identify such things as the writer's stance. Writing: how to produce coherent and well-structured assignments, including such skills as paraphrasing and the use of the appropriate academic phrases. Vocabulary: a wide range of activities to develop students' knowledge and use of key vocabulary, both in the field of tourism and hospitality and of academic study in general. Vocabulary and Skills banks: a reference source to provide students with revision of the key words and phrases and skills presented in each unit. Full transcripts of all listening exercises. The Garnet English for Specific Academic Purposes series covers a range of academic subjects. All titles present the same skills and vocabulary points. Teachers can therefore deal with a range of ESAP courses at the same time, knowing that each subject title will focus on the same key skills and follow the same structure. Key Features Systematic approach to developing academic skills through relevant content. Focus on receptive skills (reading and listening) to activate productive skills (writing and speaking) in subject area. Eight-page units combine language and academic skills teaching. Vocabulary and academic skills bank in each unit for reference and revision. Audio CDs for further self-study or homework. Ideal coursework for EAP teachers. Extra resources at www.garnetesap.com
Author: Jennifer Thomas
Publisher: Pearson
Published: 2004
Total Pages: 0
ISBN-13: 9780130482617
DOWNLOAD EBOOKThis basic practical volume provides readers with the tools to become more confident, effective and service oriented employees. The training program is designed to empower readers with the communication and cross-cultural leadership skills using industry specific vocabulary, key cultural differences, and team building tips necessary to be successful working in an organization with a diverse staff so they can provide their guests with excellent service. The author provides a complete examination of the front office, employees and guests, the family and work personnel, rapport building phases, housekeeping, laundry, catering/banquet and engineering departments, the restaurant, the kitchen, entrees and produce and the bar, beverages and service station. For individuals in the hospitality and food/beverage service industry. "
Author: Marcella Frank
Publisher: Prentice Hall
Published: 1993
Total Pages: 420
ISBN-13:
DOWNLOAD EBOOKThis guide to English usage describes the word order, puncuation, rhetorical effect and special meanings of each grammatical structure. Emphasizing both formal and informal written English, it features a number of examples in natural language.
Author: Dana V. Tesone
Publisher: Prentice Hall
Published: 2006
Total Pages: 0
ISBN-13: 9780131183292
DOWNLOAD EBOOKAuthor: Trish Stott
Publisher: Oxford
Published: 2004
Total Pages: 111
ISBN-13: 9780194574631
DOWNLOAD EBOOKHighly Recommended is for younger trainees in the hospitality and catering industry who need English to deal with customers. This new edition has been completely revised to take account of innovations and changing practices within the sector. Key Features Topics reflect the real contexts trainees will encounter in their working lives. Emphasis on understanding and speaking English in practical situations. Two listening sections with accompanying tasks in every unit. Clear focus on key functional expressions and topic-related vocabulary. Activity section in each unit involving real-world communicative tasks. New review sections to check progress. Student's Book 28 topic-based units Tapescripts of the dialogues Six-language wordlist Language review section with exercises