The Encyclopedia of Business Letters, Faxes, and E-mail

The Encyclopedia of Business Letters, Faxes, and E-mail

Author: Robert W. Bly

Publisher: Red Wheel/Weiser

Published: 2009-01-01

Total Pages: 289

ISBN-13: 1601630298

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A practical guide to drafting time-saving and effective e-mails, faxes, and memos for every occasion comes complete with three hundred model letters and instructions for adapting each one to fit a particular need. Original.


The Business Communication Handbook

The Business Communication Handbook

Author: Judith Dwyer

Publisher: Cengage AU

Published: 2019-07-18

Total Pages: 698

ISBN-13: 0170419495

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The Business Communication Handbook, 11e helps learners to develop competency in a broad range of communication skills essential in the 21st-century workplace, with a special focus on business communication. Closely aligned with the competencies and content of BSB40215 Certificate IV in Business and BSB40515 Certificate IV in Business Administration, the text is divided into five sections: - Communication foundations in the digital era - Communication in the workplace - Communication with customers - Communication through documents - Communication across the organisation Highlighting communication as a core employability skill, the text offers a contextual learning experience by unpacking abstract communication principles into authentic examples and concrete applications, and empowers students to apply communication skills in real workplace settings. Written holistically to help learners develop authentic communication-related competencies from the BSB Training Package, the text engages students with its visually appealing layout and full-colour design, student-friendly writing style, and range of activities.


The Essential Department Chair

The Essential Department Chair

Author: Jeffrey L. Buller

Publisher: John Wiley & Sons

Published: 2011-12-01

Total Pages: 496

ISBN-13: 1118145690

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THE ESSENTIAL DEPARTMENT CHAIR This second edition of the informative and influential The Essential Department Chair offers academic chairs and department heads the information they need to excel in their roles. This book is about the "how" of academic administration: for instance, how do you cultivate a potential donor for much-needed departmental resources? How do you persuade your department members to work together more harmoniously? How do you keep the people who report to you motivated and capable of seeing the big picture? Thoroughly revised, updated, and expanded, this classic resource covers a broad spectrum of timely topics and is now truly more than a guide it's a much-needed desk reference that tells you "everything you need to know to be a department chair." The Essential Department Chair contains information on topics such as essentials of creating a strategic plan, developing and overseeing a budget, key elements of fundraising, preparing for the role of chair, meeting the challenges of mentoring to increase productivity, and creating a more collegial atmosphere. The book also explores the chair's role in the search process, shows how to conduct a successful interview and what to do when it's time to let someone go. And the author includes suggestions for the best practices to adopt when doing an evaluation or assessment. The Essential Department Chair, Second Edition, contains a wealth of new, realistic case studies to equip leaders in this pivotal position to excel in departmental and institutional life.


How to Start a Home-based Mail Order Business

How to Start a Home-based Mail Order Business

Author: Georganne Fiumara

Publisher: Rowman & Littlefield

Published: 2011-06-01

Total Pages: 209

ISBN-13: 0762769122

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Everything you need to know to run a profitable and satisfying mail order business from your home. From painless business planning to achieving success in cyberspace, this book’s step-by-step methods are practical and easy to understand, and they will put you on the path to building your own home-based business. Whether you are looking to assess your personal skills, estimate your start-up costs, choose the right products, or stay profitable once you are in business, each chapter will guide you on every aspect of setting up and running a thriving home-based mail order business. Look for useful charts and worksheets throughout the book, including: Common Questions and Answers Profiles of Successful Businesses Expense Summaries Sample Press Release Direct Mail Checklist


Sales & Pitch Letters for Busy People

Sales & Pitch Letters for Busy People

Author: George Sheldon

Publisher: Red Wheel/Weiser

Published: 2007-01-01

Total Pages: 289

ISBN-13: 1564149528

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Sales and marketing is a fast-paced environment, and there is never enough time to write good letters--letters that will communicate, convince, and close. Sales & Pitch Letters for Busy People will help salespeople at every level save time and avoid having to produce sales and pitch letters from scratch. Sales & Pitch Letters for Busy People is a handy, quick-reference guide that not only tells you how to write virtually any kind of sales pitch letter, but includes a wide range of samples that you can easily and quickly adapt and use right now. This book includes concise, easy-to-use writing tips and resources that get attention--and results! Packed with solid writing advice and useful techniques, it also includes a CD-ROM that contains templates not only for all of the sample letters included in the text, but even more. This guide will cut the time you spend on writing sales, marketing, and pitch letters in half--and will help you get the results you want and need. Don't worry about finding the "right" word or phase, or even the "right" format of your sales correspondence--the work has been done for you.


Critical Power Tools

Critical Power Tools

Author: J. Blake Scott

Publisher: SUNY Press

Published: 2007-06-01

Total Pages: 308

ISBN-13: 0791481662

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Winner of the 2007 National Council of Teachers of English (NCTE) Award for Best Collection of Essays on Technical and Scientific Communication The first book to focus on the intersection of cultural studies and technical communication, Critical Power Tools draws on various traditions of cultural studies to develop new or expanded theoretical, methodological, and pedagogical approaches to technical communication. Offered as a sourcebook for the field, the book is organized into three parts. The first section, emphasizing theory building, reconceptualizes key concepts or practices, such as usability, through a cultural studies lens. The second section illustrates alternative research methods through several case studies. The third section offers critical and productive pedagogical approaches, including specific assignments, applicable to both undergraduate and graduate courses.


A Guide to Creating Student-staffed Writing Centers, Grades 6-12

A Guide to Creating Student-staffed Writing Centers, Grades 6-12

Author: Richard Kent

Publisher: Peter Lang

Published: 2006

Total Pages: 186

ISBN-13: 9780820478890

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Writing centers are places where writers work with each other in an effort to develop ideas, discover a thesis, overcome procrastination, create an outline, or revise a draft. Ultimately, writing centers help students become more effective writers. Visit any college or university in the United States and chances are there is a writing center available to students, staff, and community members. A Guide to Creating Student-Staffed Writing Centers, Grades 6-12 is a how-to and, ultimately, a why-to book for middle school and high school educators as well as for English/language arts teacher candidates and their methods instructors. Writing centers support students and their busy teachers while emphasizing and supporting writing across the curriculum.


The Unofficial Guide to Outlook 2007

The Unofficial Guide to Outlook 2007

Author: Marc Orchant

Publisher: John Wiley & Sons

Published: 2007-04-02

Total Pages: 578

ISBN-13: 0470045965

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Microsoft Outlook 2007 is a major update and to use it with confidence you need to know its quirks and shortcuts. Readers will find unbiased information on everything from simple tasks like working with schedules and the calendar to expertly managing contacts and expediting repetitive or common tasks.