Employment Relations in the Hospitality and Tourism Industries

Employment Relations in the Hospitality and Tourism Industries

Author: Rosemary Lucas

Publisher: Psychology Press

Published: 2004

Total Pages: 332

ISBN-13: 9780415297110

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This timely book is one of the first of its kind to consider contemporary issues such as skills shortages, labour turnover and training, as well as changes in employment protection law in different areas of the hospitality industry.


Human Resource Management for the Hospitality and Tourism Industries

Human Resource Management for the Hospitality and Tourism Industries

Author: Dennis Nickson

Publisher: Routledge

Published: 2007-02-19

Total Pages: 321

ISBN-13: 1136397175

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An integrated look at HRM policies and practices in the tourism and hospitality industries A comprehensive contextualisation of the nature of the industries, the dynamics of service quality and the variety of HR policies and practices, including a realistic treatment of training, labour markets, employee relations and remuneration International examples showcase good practice in a variety of organisations, such as Prêt a Manger, Marriott and South West Airlines, as well as a number of examples of good practice in SMEs


Human Resources and Tourism

Human Resources and Tourism

Author: Darren Lee-Ross

Publisher: Channel View Publications

Published: 2010

Total Pages: 298

ISBN-13: 1845411390

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This book combines theoretical and practical aspects of applied human resources management using a critical lens. It is both a descriptive and analytical journey through the tourism sector which, due to its nature, may be described as a relatively deregulated and eclectic industry. In such a context, human resource practice as presented in this book reflects these extremes.


Human Resource Management for the Hospitality and Tourism Industries

Human Resource Management for the Hospitality and Tourism Industries

Author: Dennis Nickson

Publisher: Elsevier

Published: 2007

Total Pages: 321

ISBN-13: 0750665726

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Dennis Nickson takes an integrated look at HRM policies and practices in the tourism and hospitality industries. Utilising existing human resource management theory and practice, it contextualises it to the tourism and hospitality industries by looking at the specific employment practices of these industries.


Decent Work

Decent Work

Author: Fiona Christie

Publisher: Emerald Group Publishing

Published: 2021-09-29

Total Pages: 140

ISBN-13: 1801175888

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Addressing changes to today’s work and employment relationships, this volume offers suggestions for how public and private sector policy and practice can support the realisation of Decent Work, while exploring urgent and practical possibilities to secure fair and decent working lives for all.


The Hospitality and Tourism Industry in ASEAN and East Asian Destinations

The Hospitality and Tourism Industry in ASEAN and East Asian Destinations

Author: Jinlin Zhao

Publisher: CRC Press

Published: 2021-07-15

Total Pages: 229

ISBN-13: 1000164713

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This new volume addresses the growing interest to understand tourism and hospitality in Southeast and South Asia, two regions that have seen tremendous growth in international tourists in recent years. It explores the current development of hospitality and tourism industry in the regions of Hong Kong, Macao and Taiwan as well as other key countries in Southeast and South Asia. The Hospitality and Tourism Industry in ASEAN and East Asian Destinations: New Growth, Trends, and Developments provides updated findings and case studies that highlight opportunities and issues of tourism and hospitality development in ASEAN. Chapters cover such diverse topics as: Online marketing strategies Sustainable hospitality development Diversification efforts of the tourism industry Innovations in independent hotels Wildlife tourism in urban destinations The Vietnamese national park system Consumers’ positive and negative images of certain destinations Much more While academicians will benefit from the updated research findings summarized by the respected scholars, hospitality professionals will also find the book a valuable source of information as the chapters delve into the most recent topical and industry focused issues.


Human Resource Management in the Hospitality Industry

Human Resource Management in the Hospitality Industry

Author: Michael John Boella

Publisher: Routledge

Published: 2013

Total Pages: 354

ISBN-13: 0415632536

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This text now includes updates to all statistics, information on job design and empowerment, updated coverage of trade unionism and a new chapter on business ethics. It matches new NVQ requirements and incorporates new material relevant to courses and learning needs.


Human Resource Management for Hospitality, Tourism and Events

Human Resource Management for Hospitality, Tourism and Events

Author: Dennis Nickson

Publisher: Routledge

Published: 2013-08-29

Total Pages: 369

ISBN-13: 1136001468

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Please note: this title will publish in January 2012. This textbook explores the policies and practices employed in the management of people working in the tourism, hospitality and events industries. It considers the nature of these industries and the varied approaches that organizations take with the handling of matters such as recruitment, health and welfare and remuneration. This book is enriched with topical case studies that describe and illustrate the human resource management behaviour of airlines, hotel chains and other international companies in the sector, providing real world industry perspective. With a clear, reader friendly layout containing chapter outlines and objectives and examples of best practice, this is the ideal guide to HRM for any student on a hospitality, tourism or related course.


Managing Relationships at Work

Managing Relationships at Work

Author: Institute of Leadership & Management

Publisher: Routledge

Published: 2007-06-01

Total Pages: 126

ISBN-13: 1136382259

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With forty well structured and easy to follow topics to choose from, each workbook has a wide range of case studies, questions and activities to meet both an individual or organization's training needs. Whether studying for an ILM qualification or looking to enhance the skills of your employees, Super Series provides essential solutions, frameworks and techniques to support management and leadership development.