Electronic Reference Service
Author:
Publisher: Association of Research Libr
Published: 1999
Total Pages: 76
ISBN-13:
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Digital Reference Services
Author: Linda S Katz
Publisher: Routledge
Published: 2013-10-31
Total Pages: 277
ISBN-13: 1317951654
DOWNLOAD EBOOKExtensive data on the theoretical and practical aspects of electronic reference services! Digital Reference Services provides an overview of electronic reference services and software, and explores the opportunities that real-time digital reference services can offer in a variety of library settings. Experts in the field convey numerous opinions and theory about the growth of this new approach to answering reference questions. This book teaches librarians new methods and techniques for offering technologically advanced reference services to the public. The first half of Digital Reference Services includes such topics as: real-time or live online reference services the historical development of digital reference services and the role of the reference librarian mediated online searches how to create a virtual-ready reference collection of elite reference Web sitesincludes a list of the top sites available to the public how to start and operate a digital reference desk in your library The second half of Digital Reference Services covers examples of librariesboth large and smallwhich have used revolutionary ideas to bring electronic reference services to their patrons. These ideas include: utilizing ATM-like kiosks in remote locations from library buildings to connect with underserved populations implementing live, interactive web-based reference servicesthe challenges and benefits, cost, training, and workload requirements evaluating your real-time references servicesinvestigating self-assessment and blind reviewing, incorporating your assessment into an existing evaluative program, and obtaining the administrative support essential for an accurate assessment creating a statewide virtual reference systemselecting software, developing policy, marketing, coordinating the project, and staffing and training online reference management for smaller librariesbecause of the smaller staff, smaller budget, and smaller amount of patrons, is it a feasible addition to the library? much more! This well-referenced volume contains case examples, figures, useful Web sites, and case histories to show how the basic principles of digital reference services work. Librarians and students of information and library science will find Digital Reference Services a helpful resource to enhance their library and electronic reference expertise.
Digital reference services in academic libraries
Author: Wan Ab Kadir Wan Dollah
Publisher: The University of Malaya Press
Published: 2012
Total Pages: 172
ISBN-13: 9831009797
DOWNLOAD EBOOKDigital Reference Services in Academic Libraries presents the background of DRS, evolution of DRS, the concept of DRS, emerging models of DRS, benefits and limitation of DRS, personalized services, trends and challenges, technological developments, evaluation and guidelines, effectiveness and DRS in academic libraries. The case study examined the existing status of digital reference services (DRS) in four selected public academic libraries in Malaysia. Focused is given on the awareness, usage, users’ perception, users’ satisfaction, library’s performance, and looked at the perceived needs, issues and problems faced by librarians and students. The study is important to determine how academic librarians are exploiting the latest information and communication technologies to improve reference service operations. Recommendations are made on the need for the implementation of synchronous DRS, enhancing the role of DRS, marketing and promotion, staff training, user education programmes and cooperation. The main contribution of this book is the assessment of effectiveness of DRS in academic libraries in Malaysia, the identification of perceived needs, issues and problems and suggestions on the areas of improvement in the use of DRS. In the process, a conceptual model for the effectiveness of the implementation of DRS in academic libraries in Malaysia is presented. The author also proposes directions for future research in the area of DRS.
The Evaluation of Worldwide Digital Reference Services in Libraries
Author: Jia Liu
Publisher: Elsevier
Published: 2007-06-30
Total Pages: 191
ISBN-13: 178063112X
DOWNLOAD EBOOKThis book outlines and evaluates the digital reference services in libraries worldwide. The work is based on an international collaborative project between two groups from German and Chinese institutions, during which digital reference services provided by nearly 200 libraries all over the world were evaluated. The book also examines the reasons for the resulting differences; it also contains more generic proposals and perspectives on digital reference services. - An international, evaluative approach is taken - Includes unique information - which has never before being gathered and evaluated - Includes a brief introduction to the basic knowledge and development in the field of digital reference service in the library
The Whole Digital Library Handbook
Author: Diane Kresh
Publisher: American Library Association
Published: 2007-02-05
Total Pages: 436
ISBN-13: 9780838909263
DOWNLOAD EBOOKEssential facts, advice, lists, documents, guidelines, lore, wit, and wisdom: Along with fun and irreverence, it's what readers have come to expect from the "Whole Library" series. In a one-volume compendium that's by turns encyclopedic, useful, and engaging, this latest entry provides an overview of digital libraries, covering the state of information, issues, customers, challenges, tools and technology, preservation, and the future. From blogs to Wikis, highlights include: digitization project planning tips and tools; the value proposition of the digital library; lists of Internet libraries, libraries that I.M., libraries that podcast; and interpretations of NextGen demographic data. Collecting insights from library luminaries as well the perspectives of interesting experts from outside the ranks of library professionals, "The Whole Digital Library Handbook" decodes the jargon and cuts to the chase.
Reference Service Policies in ARL Libraries
Author:
Publisher: Association of Research Libr
Published: 1994
Total Pages: 206
ISBN-13:
DOWNLOAD EBOOKElectronic Resources and Services in Sci-Tech Libraries
Author: Mary Schlembach
Publisher: Routledge
Published: 2014-04-23
Total Pages: 161
ISBN-13: 1317718852
DOWNLOAD EBOOK“Advanced technology is indistinguishable from magic.” --Arthur C. Clarke This well-researched book makes sense of the new advances in electronic services and resources available to science and technology libraries. It will familiarize you with the latest collection development, reference service, and information service technologies. Inside you’ll find case studies, examples of successful implementations of emerging information technologies, helpful tables and figures, screen shots, and more! In addition to bringing you up to date on the latest trends in the area, Electronic Resources and Services in Sci-Tech Libraries will provide you with essential background information on these important technologies. With Electronic Resources and Services in Sci-Tech Libraries, you’ll learn: how the University of Arizona Libraries access remote electronic resources how journal articles containing complex mathematics are published on the Web--including the latest developments in MathML, PDF, OpenMath, and more how the e-resource registry approach can be integrated with existing custom Web-based services how to use user-centered criteria to evaluate electronic journals how to use e-prints (electronic preprints) to break the stranglehold that journal publishers have over science libraries how to get the most from electronic reserves-with tips and techniques for implementing an e-reserves service, negotiating copyright issues, and more how to implement a successful current awareness services program how the next generation of library portals will impact sci-tech libraries and much more!
Information Ethics in the Electronic Age
Author: Tom Mendina
Publisher: McFarland
Published: 2010-06-28
Total Pages: 198
ISBN-13: 0786481323
DOWNLOAD EBOOKThis collection of essays explores the ethical issues that arise when information technology seems to exceed and even contradict the purpose of its creators. The studies focus upon the management of information technology, specifically the Internet, considering the most ethical ways of generating, using, and controlling information technology in our time. Section One includes essays pertaining to Africa’s place in the 21st century, including democracy, information flow, connections with the world through the Internet, telecommunications, Uganda and the digital divide, and an examination of a pilot study in South Africa for developing a universal tool to measure information poverty. The essays of Section Two cover topical library issues, such as professional information organizations and their ethic codes, communicating ethics when teaching electronic research to undergraduates, pay-for-placement search engines, consumer health information services, laws applying to confidentiality of library records, privacy control after September 11, cybercrime investigation, and the technologies protecting copyright. The essays were originally presented at the “Ethics of Electronic Information in the 21st Century” symposium held at the University of Memphis on October 24-27, 2002. Each includes references and helpful Internet resources.
Digital versus Non-Digital Reference
Author: Linda S Katz
Publisher: Routledge
Published: 2013-05-13
Total Pages: 165
ISBN-13: 1136423249
DOWNLOAD EBOOKCompare and contrast library reference models and more consumer-oriented models! Digital versus Non-Digital Reference: Ask A Librarian Online and Offline analyzes the quality of commercial Ask A Librarian (AskA) and tutorial services and how they compare to traditional library services. Edited by Jessamyn West—proprietor of librarian.net and the “hippest ex-librarian on the Web” according to Wired magazine—the book looks at library models and more consumer-oriented models, examining a variety of services that range from Ask Jeeves® and Google Answers™ to your own reference desk and Web e-mail reference forms. Academic librarians and information specialists share their experiences—good and bad—in starting, assessing, or ending AskA services and in working with collaborative reference tools and outsourcing reference services, and discuss the highs and lows of dealing with individual online services. Digital versus Non-Digital Reference: Ask A Librarian Online and Offline chronicles the experiences and interactions of librarians with digital reference, including case studies, how-to guides, and philosophical essays. The book’s contributors discuss their concerns about using the Internet as not only a reference tool but as a reference medium that most libraries find inevitable to some degree. Topics include the political ramifications of offsite or outsourced reference, the truth behind the assertion that “it’s all available online,” cultural and/or language barriers to text-based reference services, and patrons’ experiences with reference tools, from a librarian’s perspective. Digital versus Non-Digital Reference: Ask A Librarian Online and Offline addresses: policy, staffing and technology for telephone reference services e-mail reference in public libraries the University of Michigan’s Internet Public Library archivists and remote users in the digital age success and failure with commercial AskA programs the history of Q and A NJ, New Jersey’s virtual reference service multilingual chat reference systems the ongoing debate over the value of digital reference the case for nonintrusive reference Digital versus Non-Digital Reference: Ask A Librarian Online and Offline is an invaluable resource for practitioners and academics on the appropriate assessment, technologies, and methods for successfully creating and operating human-mediated, Internet-based information services.
Empowering India Through Digital Literacy (Vol. 1)
Author: Dr. R. Babu, Dr. S. Kalaivani & Dr. K. Saileela
Publisher: Lulu.com
Published: 2019-04-26
Total Pages: 442
ISBN-13: 0359527639
DOWNLOAD EBOOKTraditionally education is centered on sources such as schools, teachers and print media. The learners reached the information sources by enrolling with schools, teachers and libraries. Prior to the digital era, information was not accessible by the majority of people, and even those accessed were unable to obtain current information with respect to today's context. The modern society wants to know the information as it happens and when it happens, and the world is moving from an information society to a knowledge society. Thus education is given the highest priority and brainpower is becoming the most valuable asset of an organisation. Advances in digital technology have opened up many avenues of learning. Technology has made information accessible / transmittable from anywhere and by / to all groups of people. The higher education landscape is changing rapidly, challenging academic professionals to think critically about their roles in the field.
