Read and Download eBook Full
Author: Frits van den Berg
Publisher: IOS Press
Published: 2002
Total Pages: 204
ISBN-13: 9781586032357
DOWNLOAD EBOOKBuilding on the experience of hundreds of projects and programmes over more than a decade, this is a comprehensive study of East-West co-operation in public-sector reform since the collapse of communism.
Author: Elke Ler
Publisher: Routledge
Published: 2017-11-30
Total Pages: 270
ISBN-13: 1351155903
DOWNLOAD EBOOKThis volume provides a comprehensive overview of current reforms in public sector quality management in Eastern Europe. Comparisons are made with trends in Western European countries to draw out the lessons emerging from current developments (including e-governance). Case studies from twelve countries and five comparative and conceptual studies identify how quality is put into practice, how the level of quality is assessed through quality accreditation systems and how e-government and citizen involvement may help to improve public service quality. The findings make essential reading for academics and students in public policy and public administration who are interested in modernization of the public sector from an international perspective. It also provides helpful guidance for reformers who want to try new approaches to improving the quality of public services.
Author: Ewan Ferlie
Publisher: Oxford University Press, USA
Published: 2007
Total Pages: 805
ISBN-13: 019922644X
DOWNLOAD EBOOKThe public sector continues to play a strategic role across the world and in the last thirty years there have been major shifts in approaches to its management. This text identifies the trends in public management and the effects these have had, as well as providing a broad overview to each topic.
Author: Christopher Pollitt
Publisher: Oxford University Press, USA
Published: 2004
Total Pages: 366
ISBN-13: 9780199268498
DOWNLOAD EBOOKThis is a comprehensive, integrated analysis of the wave of management reforms which have swept through many countries including Australia, Belgium, Canada, Finland, France, Germany, Italy, the Netherlands, New Zealand, Sweden, the UK, the USA, and the European Commission.
Author: Walter Kickert
Publisher: Routledge
Published: 2007-12-05
Total Pages: 355
ISBN-13: 1134067232
DOWNLOAD EBOOKThis book presents an overview of the scientific study of public management, gathering together some of the most authoritative experts in this area of study in Europe and the United States, writing specifically about their respective countries. These essays seek to present the national distinctiveness of the study of public management, in the context of specific state administration. This book goes further than some previous books concerning public management by highlighting the underlying differences between Europe and the United States and amongst European countries, in relation to their particular political-administrative circumstances. The aim of this book is to establish a dialogue between Anglo-American and European approaches to public management, to encourage readers to see their own national ideas and practises in contrast to others and foster leaning by asking repeatedly ‘compared to what?’
Author: Gavin Drewry
Publisher: IOS Press
Published: 2005
Total Pages: 200
ISBN-13: 9781586034962
DOWNLOAD EBOOKThis book addresses issues to do with public accountability, audit and performance measurement that are both highly topical and of crucial importance to the theory and practice of public administration in an era of contractualized public management. The literature on public sector contracting - covering both 'hard' agreements (ones that are legally enforceable) and 'soft' agreements (enforced by negotiation and mutual trust) - has been growing for some time and the present book adds a primarily European perspective on contracting, performance-based management and accountability. One important aspect of this study is its recognition that those responsible for monitoring public services, and holding them to account, have had - to an increasing extent - to reconcile tensions between, on the one hand, the need for strong oversight and, on the other, the encouragement of innovation and risk in an increasingly competitive and entrepreneurial public service culture. Following an introductory overview by the three editors the book is in three parts.The first part deals with the theory and practice of performance measurement and evaluation; the second part provides a series of specific case studies of audit and accountability in a variety of countries and contexts; the third part offers some wider, cross-cutting perspectives. Based on the work of the EGPA permanent study group on the history of contractualization, Contracts, Performance Measurement and Accountability in the Public Sector draws upon the wide expertise and research interests of academics and practitioners from the United Kingdom, Denmark, Switzerland, Belgium, Sweden and the USA.
Author: Instituut voor de Overheid
Publisher: IOS Press
Published: 2002
Total Pages: 212
ISBN-13: 9781586032937
DOWNLOAD EBOOKAnnotation Competency Management is increasingly being adopted as an approach to HRM in both the private and public sectors. This book will be of interest to both practitioners and academics as it seeks to inform the reader about the practice of competency management in European public services. It throws light on the origins and meanings of the concept and traces the competency movement from the 1980s in the UK and USA. It links competency management to performance management and HRM and demonstrates how a competency approach can add value to all parts of an organisation. The nine country studies provide a rich insight into the practices found across the public sectors of Europe. At one end of the spectrum is Britain with its holistic approach to competency management in the Senior Civil Service and widespread use throughout the rest of the service. Belgium, the Netherlands and Finland provide further examples of recent developments and good practice. In France and Germany, however, competency management has only just appeared on the reform agenda and the reasons for this are identified. Micro studies in Italy and Sweden provide an insight into the problems that arise when the perceptions of reformers diverge from those of managers and managed, while the study of Poland shows the problems faced by countries in transition which lack an appropriate educational sub-structure for public management and HRM.
Author: Geert Bouckaert
Publisher: Routledge
Published: 2007-12-20
Total Pages: 459
ISBN-13: 1134097271
DOWNLOAD EBOOKPt. 1. Concepts, approaches and explanations -- pt. 2. Performance types -- pt. 3. Comparative performance and evaluation -- pt. 4. Appendices.
Author: Uwe Schubert
Publisher: Edward Elgar Publishing
Published: 2007-02-23
Total Pages: 367
ISBN-13: 1781007586
DOWNLOAD EBOOKEvaluating sustainable development is becoming increasingly important in policy making, evaluation practice and the scientific world in general. However, at present, there is neither a generally accepted set of measures and evaluation methods, nor specific standards to be met. Sustainable Development in Europe addresses these issues and presents an important and concise analysis of state-of-the-art sustainable development evaluation policies, programmes and projects currently at work in Europe.
Author: Luc Rouban
Publisher:
Published: 1999
Total Pages: 252
ISBN-13: 9784274903106
DOWNLOAD EBOOKThis volume addresses the relationship of citizenship and public management in Europe. After 15 years of state reform, it is time for an overall discussion of the theoretical and empirical impact and limits of New Public Management, as one of the latest reorientations in public administration, on the practice of citizenship. It points out the tension between a focus on improvement of state bureaucracies, on the one hand, and the involvement of citizens in the co-production of policies on the other. It also points to a fundamental change that is taking place: the imortance of state apparatuses for the development and sustainability of viable societies is being de-emphasized and special attention to "governance" is now taking over the central place, that for so long has been occupied by attention to "government". Through the eco-production of public policies by citizens and public authorities working together, a new civil society is emerging. The book highlights the fact that the re-invention of the citizen is of crucial importance to public administration practice, as well as to the various public administration disciplines in Europe.
