When Good Communication Skills Aren't Enough Telling the story of your business is about more than writing grammatically correct proposals and emails or speaking to investors without using “ums” and “uhs.” To get your message across, you have to find a dynamic way to reach your vast audience of stakeholders, consumers, and competitors. Business communication expert Jill Schiefelbein shows you how, delivering an education on how to build a communication-savvy business that retains employees, secures investors, and increases your bottom line. Taking a page from the playbooks of 27 successful companies, entrepreneurs, and brands like Southwest Airlines, the Truth Initiative, Avocados from Mexico, Convince & Convert’s Jay Baer, and primetime television host and speaker Jeffrey Hayzlett, you’ll learn how to: Apply the four-stage listening matrix to drive your audience to action Use sales call outlines that facilitate buy-in to avoid death by sales script Create value-filled, magnetic marketing that educates and attracts buyers Add value to your products and services with videos and webinars Develop persuasive presentations with the TEMPTaction model So grab a highlighter, get a pen, or sharpen a pencil and start crafting your communication strategy today.
What is the most important ingredient for an effective speech or presentation? Whether you are one who speaks only on rare occasions or you find yourself addressing an audience every day, this book will be an invaluable tool. Beneficial to the experienced pro as well as the new beginner,Secrets of Dynamic Communication is a practical and effective handbook for powerful presentations of all kinds. It takes the reader through the process of selecting and developing a theme, giving it focus, fleshing it out, and communicating well with the audience. The first half is devoted to preparation, the second to delivery. Author Ken Davis is frequently hired by individuals and companies around the world to bring his humor and expertise to others in the speaking field, and he is now bringing those concepts to the wider community as well. No abstract theories here, only step-by-step help in preparing and delivering speeches that get results! You’ll soon develop the dynamic speaking skills associated with the very best in the field.
While there is general acknowledgement that communication is a process rather than a condition, there has been little systematic examination of dynamic processes within communication studies. This volume examines these processes within the communications field as a whole, from interpersonal to mass communication, and thereby brings to light many largely unexplored connections. The first part focuses on the methodological and theoretical significance of communication events or states which vary regularly, or in some distinct pattern, over time. The second section is a compilation of current theories and research based on the ideas of cyclic and dynamic patterns which occur in diverse communication settings.
Speech dynamics refer to the temporal characteristics in all stages of the human speech communication process. This speech “chain” starts with the formation of a linguistic message in a speaker's brain and ends with the arrival of the message in a listener's brain. Given the intricacy of the dynamic speech process and its fundamental importance in human communication, this monograph is intended to provide a comprehensive material on mathematical models of speech dynamics and to address the following issues: How do we make sense of the complex speech process in terms of its functional role of speech communication? How do we quantify the special role of speech timing? How do the dynamics relate to the variability of speech that has often been said to seriously hamper automatic speech recognition? How do we put the dynamic process of speech into a quantitative form to enable detailed analyses? And finally, how can we incorporate the knowledge of speech dynamics into computerized speech analysis and recognition algorithms? The answers to all these questions require building and applying computational models for the dynamic speech process. What are the compelling reasons for carrying out dynamic speech modeling? We provide the answer in two related aspects. First, scientific inquiry into the human speech code has been relentlessly pursued for several decades. As an essential carrier of human intelligence and knowledge, speech is the most natural form of human communication. Embedded in the speech code are linguistic (as well as para-linguistic) messages, which are conveyed through four levels of the speech chain. Underlying the robust encoding and transmission of the linguistic messages are the speech dynamics at all the four levels. Mathematical modeling of speech dynamics provides an effective tool in the scientific methods of studying the speech chain. Such scientific studies help understand why humans speak as they do and how humans exploit redundancy and variability by way of multitiered dynamic processes to enhance the efficiency and effectiveness of human speech communication. Second, advancement of human language technology, especially that in automatic recognition of natural-style human speech is also expected to benefit from comprehensive computational modeling of speech dynamics. The limitations of current speech recognition technology are serious and are well known. A commonly acknowledged and frequently discussed weakness of the statistical model underlying current speech recognition technology is the lack of adequate dynamic modeling schemes to provide correlation structure across the temporal speech observation sequence. Unfortunately, due to a variety of reasons, the majority of current research activities in this area favor only incremental modifications and improvements to the existing HMM-based state-of-the-art. For example, while the dynamic and correlation modeling is known to be an important topic, most of the systems nevertheless employ only an ultra-weak form of speech dynamics; e.g., differential or delta parameters. Strong-form dynamic speech modeling, which is the focus of this monograph, may serve as an ultimate solution to this problem. After the introduction chapter, the main body of this monograph consists of four chapters. They cover various aspects of theory, algorithms, and applications of dynamic speech models, and provide a comprehensive survey of the research work in this area spanning over past 20~years. This monograph is intended as advanced materials of speech and signal processing for graudate-level teaching, for professionals and engineering practioners, as well as for seasoned researchers and engineers specialized in speech processing
In modern communication networks with stored program control the implementation of sophisticated traffic control rules is worthwhile. This allows efficient sharing of existing resources and often defers network extension. Moreover, the flexible control adapts well to changing load conditions during periods of overload and equipment failure. When these benefits become evident, many network administrations start to implement corresponding solutions. This book attempts to provide a systematic approach to the analysis and synthesis of advanced traffic control concepts. Because the book is oriented toward engineering applications, mathematical concepts are often illustrated with examples. The reader is assumed to be familiar with advanced calculus, differential equations and probability theory to engineering level.
Using dynamic systems theory, employed to study human communication, King demonstrates the complexity of apes' social communication, and the extent to which their interactions generate meaning. As King describes, apes create meaning primarily through their body movements--and go well beyond conveying messages about food, mating, or predators.
Dynamic secrets are constantly generated and updated from messages exchanged between two communication users. When dynamic secrets are used as a complement to existing secure communication systems, a stolen key or password can be quickly and automatically reverted to its secret status without disrupting communication. "Dynamic Secrets in Communication Security" presents unique security properties and application studies for this technology. Password theft and key theft no longer pose serious security threats when parties frequently use dynamic secrets. This book also illustrates that a dynamic secret based security scheme guarantees impersonation attacks are detected even if an adversary steals a user’s password or their key is lost. Practitioners and researchers working in network security or wireless communications will find this book a must-have reference. "Dynamic Secrets in Communication Security" is also a valuable secondary text for advanced-level students in computer science and electrical engineering.
Communication as Organizing unites multiple reflections on the role of language under a single rubric: the organizing role of communication. Stemming from Jim Taylor's earlier work, The Emergent Organization: Communication as Its Site and Surface (LEA, 2000), the volume editors present a communicational answer to the question, "what is an organization?" through contributions from an international set of scholars and researchers. The chapter authors synthesize various lines of research on constituting organizations through communication, describing their explorations of the relation between language, human practice, and the constitution of organizational forms. Each chapter develops a dimension of the central theme, showing how such concepts as agency, identity, sensemaking, narrative and account may be put to work in discursive analysis to develop effective research into organizing processes. The contributions employ concrete examples to show how the theoretical concepts can be employed to develop effective research. This distinctive volume encourages readers to discover and develop a truly communicational means of addressing the question of organization, addressing how organization itself emerges in the course of communicational transactions. In presenting a single and entirely communicational perspective for exploring organizational phenomena, grounded in the discourse of communicational transactions and the establishment of relationships through language, it is required reading for scholars, researchers, and graduate students working in organizational communication, management, social psychology, pragmatics of language, and organizational studies.
This book introduces a unique model of medical discourse that identifies the forms of talk voices that doctors and patients use during the consultation, and studies the dynamic interaction as it unfolds particularly in follow-up visits. Natural recordings, semi-structured interviews, questionnaires and ethnographic observations provide the data for the research, which was carried out in an Outpatient Clinic in Santiago, Chile. Using an interactional sociolinguistic approach, analysis of the data identifies doctorpatient communication as a micro-performance of broader socio-cultural realities, in which social status, power, knowledge and personal beliefs and values all find expression in the consultative setting. Importantly, while both doctor and patient voices are shown to contribute to an essentially asymmetrical exchange, the study also identifies the holistic and empathic Fellow Human voice, which places doctors and patients on a more equal footing. In connection with this voice, the Spanish concept of simpatía is also discussed.While the model in this study was developed within a specific socio-cultural framework, it is hoped that it will be adapted and modified more widely and contribute to a better understanding between doctors and their patients.
What impact do news and political advertising have on us? How do candidates use media to persuade us as voters? Are we informed adequately about political issues? Do 21st-century political communications measure up to democratic ideals? The Dynamics of Political Communication: Media and Politics in a Digital Age explores these issues and guides us through current political communication theories and beliefs. Author Richard M. Perloff details the fluid landscape of political communication and offers us an engaging introduction to the field and a thorough tour of the d.
