Ask a Manager
Ask a Manager

Author: Alison Green

Publisher: Ballantine Books

Published: 2018-05-01

Total Pages: 306

ISBN-13: 0399181822

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From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Don’t Play Dead with Vultures
Don’t Play Dead with Vultures

Author: Jack Leavers

Publisher: Book Guild Publishing

Published: 2022-04-28

Total Pages: 520

ISBN-13: 1915352134

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Summer 2008 sees former Royal Marine John Pierce lured from running convoys in Iraq to a lucrative contract in the steamy jungles of French West Africa. He soon discovers this new theatre is even more dangerous than the war zone he left behind.

Don't Make Me Think
Don't Make Me Think

Author: Steve Krug

Publisher: Pearson Education

Published: 2009-08-05

Total Pages: 325

ISBN-13: 0321648781

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Five years and more than 100,000 copies after it was first published, it's hard to imagine anyone working in Web design who hasn't read Steve Krug's "instant classic" on Web usability, but people are still discovering it every day. In this second edition, Steve adds three new chapters in the same style as the original: wry and entertaining, yet loaded with insights and practical advice for novice and veteran alike. Don't be surprised if it completely changes the way you think about Web design. Three New Chapters! Usability as common courtesy -- Why people really leave Web sites Web Accessibility, CSS, and you -- Making sites usable and accessible Help! My boss wants me to ______. -- Surviving executive design whims "I thought usability was the enemy of design until I read the first edition of this book. Don't Make Me Think! showed me how to put myself in the position of the person who uses my site. After reading it over a couple of hours and putting its ideas to work for the past five years, I can say it has done more to improve my abilities as a Web designer than any other book. In this second edition, Steve Krug adds essential ammunition for those whose bosses, clients, stakeholders, and marketing managers insist on doing the wrong thing. If you design, write, program, own, or manage Web sites, you must read this book." -- Jeffrey Zeldman, author of Designing with Web Standards

Critical Thinking for Managers
Critical Thinking for Managers

Author: Radu Atanasiu

Publisher: Springer Nature

Published: 2021-05-10

Total Pages: 184

ISBN-13: 3030736008

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This book discusses critical thinking as a tool for more compassionate leadership, presenting tried and tested methods for managing disagreement, for anticipating and solving problems, and for enhancing empathy. Employing a lighter tone of voice than most management books, it also shows how and when less-than-rational mechanisms such as intuition and heuristics may be efficient decision-making tools in any manager’s toolbox. Critical thinking is useful for analyzing incoming information in the context of decision-making and is crucial for structuring outgoing information in the context of persuasion. When trying to convince a client to buy a service, an executive board to fund a project, or a colleague to change a procedure, managers can use the simple step-by-step guides provided here to prepare for successful meetings and effective pitches. Managerial thinking can be steadily improved, using a structured process, especially if we learn to think about our thinking. This book guides current and would-be managers through this process of improving and metathinking, in connection with decision-making and persuasion. Using examples from business, together with research insights from Behavioral Economics and from Management and Organizational Cognition, the author illustrates common pitfalls like hidden assumptions and cognitive biases, and provides easy-to-use solutions for testing hypotheses and resolving dilemmas.

Forced Perspective
Forced Perspective

Author: Colin Campbell

Publisher: Down & Out Books

Published: 2021-12-06

Total Pages: 219

ISBN-13:

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“These aren’t actors we’re looking for. It’s mug shots not auditions.” McNulty tried not to sound impatient. “It’s local extras. Head and shoulders to see what they look like. If you’re casting cowboys you don’t want to be hiring Indians.” The producer wasn’t appeased. “The reservation’s just over the hill. Indians is what we’re gonna to get. And I don’t want to get scalped.” “Larry. As long as I’ve known you, you’re the one does the scalping.” Palm Springs, California Jim Grant enlists Vince McNulty’s help with a sting operation where wanted criminals are invited to audition as extras in a Titanic Productions movie. The plan is almost derailed when McNulty and Grant can’t resist protecting a hotel receptionist from an angry biker but the plan goes off without a hitch. Almost without a hitch. Mission successful. Except the Palm Springs sting is a dry run for the main person Grant wants to arrest; a crime lord movie buff in Loveland, Colorado. And the angry biker and the worst snow in decades mean that this time there will be blood and death and a very big hitch.

Come Catch Me (A Caitlin Dare FBI Suspense Thriller—Book 4)
Come Catch Me (A Caitlin Dare FBI Suspense Thriller—Book 4)

Author: Molly Black

Publisher: Molly Black

Published: 2023-04-20

Total Pages: 229

ISBN-13: 1094330256

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Victims are being found dead on freight trains, and FBI Special Agent Caitlin Dare, teaming up with the rail police, is baffled by the new serial killer’s signature. Has she finally met a killer who is one step ahead of her? “Molly Black has written a taut thriller that will keep you on the edge of your seat… I absolutely loved this book and can’t wait to read the next book in the series!” —Reader review for Girl One: Murder COME CATCH ME is book #4 of a brand-new series by critically acclaimed and #1 bestselling mystery and suspense author Molly Black, whose books have received over 2,000 five-star reviews and ratings. The FBI is alarmed by the rash of killings on trains throughout the country, and they realize they have to put together a joint task force to tackle it. Through a partnership with the rail police, FBI Special Agent Cailtin Dare is chosen to spearhead the new unit designed to hunt killers using trains across the country. But Cailtin remains haunted by memories of her missing sister, her unsolved case, her erratic conductor uncle, and a harrowing fear of trains. Can Caitlin keep her own demons at bay long enough to face her past—and catch a killer? A page-turning and harrowing crime thriller featuring a brilliant and tortured FBI agent, the Caitlin Dare series is a riveting mystery, packed with non-stop action, suspense, twists and turns, revelations, and driven by a breakneck pace that will keep you flipping pages late into the night. Fans of Rachel Caine, Teresa Driscoll and Robert Dugoni are sure to fall in love. Book #5—COME SAVE ME—is also available. “I binge read this book. It hooked me in and didn't stop till the last few pages… I look forward to reading more!” —Reader review for Found You “I loved this book! Fast-paced plot, great characters and interesting insights into investigating cold cases. I can't wait to read the next book!” —Reader review for Girl One: Murder “Very good book… You will feel like you are right there looking for the kidnapper! I know I will be reading more in this series!” —Reader review for Girl One: Murder “This is a very well written book and holds your interest from page 1… Definitely looking forward to reading the next one in the series, and hopefully others as well!” —Reader review for Girl One: Murder “Wow, I cannot wait for the next in this series. Starts with a bang and just keeps going.” —Reader review for Girl One: Murder “Well written book with a great plot, one that will keep you up at night. A page turner!” —Reader review for Girl One: Murder “A great suspense that keeps you reading… can't wait for the next in this series!” —Reader review for Found You “Sooo soo good! There are a few unforeseen twists… I binge read this like I binge watch Netflix. It just sucks you in.” —Reader review for Found You

Setting Performance Targets
Setting Performance Targets

Author: Carolyn Stringer

Publisher: Business Expert Press

Published: 2012-01-13

Total Pages: 157

ISBN-13: 1606491385

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Targets are an important part of our work life, whether we are setting them or meeting them. Target setting forms part of the budgeting process and the performance management of business units and individuals. Unfortunately the behavioral impacts of target setting on performance are not well understood, and this can lead to serious consequences such as game playing. Target setting is an under-researched area. This book will help you fill the gap in target setting for performance. The pivotal issue in target setting is that it is an art as well as a science. Perhaps more of an art, requiring a balance between the psychologies of the people taking initiatives, the science of estimating probabilities and aligning with strategies, coupled with the effects of incentives. Another feature of this book is how the authors drew on ideas and research across disciplines, which is rarely done in this field. Inside this book, you will be introduced to some of the important methods in target setting such as forecasting, sensitivity analysis, and probability analysis; all of which include practical examples to show how these techniques can be directly applied. In the end, you'll learn how interrelated the various parts of organizational activities are and how they impact on each other, which is important since target setting must include an understanding of the organizational context (e.g., people, competitive environment, structure, strategy) as well as the impact of incentive compensation and information flows.