Author: DK

Publisher: Penguin

Published: 2010-12-20

Total Pages: 226

ISBN-13: 0756685338

Together with B&N, DK combines the successful Interviewing People, Motivating People, and Managing People into the latest Essential Managers title - a bind-up of these 3 titles geared to help supervisors get the most from their employees, manage effectively, and create a positive working environment for any professional team of colleagues. Interviewing People The first section helps you develop the skills you need to evaluate potential employees and select the right candidate. Step-by-step instructions, tips, checklists, and "Ask yourself" features show you how to screen candidates, plan questions, and listen effectively to answers. Tables, illustrations, "In focus" panels, and real-life case studies help you control an interview, analyze candidates' performance, and reach a decision. Motivating People This section explains how to improve your effectiveness by building teams, motivating your staff, and enabling them to flourish. Step-by-step instructions, tips, checklists, and "Ask yourself" features show you how to promote good practice, create a high-performance culture, and reward success. Tables, illustrations, "In focus" panels, and real-life case studies explain how to create the right environment, encourage teamwork, and deal with demotivated staff. Managing People Part three of this informative and inspiring package helps you to build confidence, communicate clearly, and establish trust. Step-by-step instructions, tips, checklists, and "Ask yourself" features give you the tools to motivate staff, create positive relationships, and improve performance. Tables, illustrations, "In focus" panels, and real-life case studies teach you how to evaluate progress, develop your team, and manage change.