Diversity Management in Hospitality Industry

Diversity Management in Hospitality Industry

Author: Hillary Mwendwa

Publisher: GRIN Verlag

Published: 2014-02-27

Total Pages: 13

ISBN-13: 3656604584

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Seminar paper from the year 2010 in the subject Business economics - Business Management, Corporate Governance, grade: A, University of Cambridge, language: English, abstract: The U.S. Department of Labor and Statistics estimates that, by 2050, minorities will comprise almost half the nation’s working population. Furthermore, the U.S. Census Bureau sustains that Hispanics are likely to take African Americans’ place as the largest minority group in the United States. Notably, these cultural trends are weighing significant pressure on the hospitality industry, which is one of the chief employers of migrants in most nations. From this outlook, the dynamics of this essay aim to highlight the issue of cultural diversity in the hospitality industry today. Additionally, the paper sheds light on organizations in the hospitality industry such as JW Marriott hotels that have made a significant contribution to managing cultural diversity. At this point, the essay identifies that Marriott hotels utilize diverse processes to encourage cultural diversity in the community and within the organization.


The Routledge Handbook of Diversity, Equity, and Inclusion Management in the Hospitality Industry

The Routledge Handbook of Diversity, Equity, and Inclusion Management in the Hospitality Industry

Author: Ashokkumar Manoharan

Publisher: Taylor & Francis

Published: 2023-10-13

Total Pages: 551

ISBN-13: 100096308X

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Interdisciplinary in terms of both its coverage and contributions, The Routledge Handbook of Diversity, Equity, and Inclusion Management in the Hospitality Industry provides an informative and systematic guide to the current state of knowledge on workforce diversity and its management. Providing empirical knowledge and reflective practice on diversity issues and their management in the hospitality industry, this handbook includes chapters written by a plethora of experts in the diversity management (DM) field, including scholars, academics, and industry experts, such as managers from leading hospitality industry firms. Logically structured and embellished with illustrative figures throughout, the volume provides critical reviews and an appraisal of current research and the future development of conceptual and theoretical approaches to diversity, equity, and inclusion (DEI) management in the hospitality industry, including dimensions of diversity in hospitality, such as gender, cultural/ethnic, age, disability, sexual orientation, and Indigenous workers. Elucidative examples are used from different countries such as Australia, Austria, Canada, Japan, United Arab Emirates, and India, and the volume takes a solution-based approach, providing future directions for emerging diversity researchers. Global in perspective, this book is a pivotal teaching resource for academics, an illustrative reference resource for Ph.D. students and early career researchers who work on workforce diversity and a practical guide for managers and HR consultants. It will also appeal to wider audiences, including those in tourism, recreation and leisure studies, and other professional fields.


Human Resource Management

Human Resource Management

Author: Norma D'Annunzio-Green

Publisher: Cengage Learning

Published: 2004

Total Pages: 0

ISBN-13: 9780826468246

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This title provides an examination of the problems and issues raised in human resource management. Divided into three sections the book covers employee resourcing, employee development and employee relations.


Human Resource Management for the Hospitality and Tourism Industries

Human Resource Management for the Hospitality and Tourism Industries

Author: Dennis Nickson

Publisher: Routledge

Published: 2007-02-19

Total Pages: 321

ISBN-13: 1136397175

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An integrated look at HRM policies and practices in the tourism and hospitality industries A comprehensive contextualisation of the nature of the industries, the dynamics of service quality and the variety of HR policies and practices, including a realistic treatment of training, labour markets, employee relations and remuneration International examples showcase good practice in a variety of organisations, such as Prêt a Manger, Marriott and South West Airlines, as well as a number of examples of good practice in SMEs


Human Resources Management in the Hospitality Industry

Human Resources Management in the Hospitality Industry

Author: David K. Hayes

Publisher: John Wiley & Sons

Published: 2009

Total Pages: 506

ISBN-13: 0470084804

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This book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the hospitality business as a whole. Beginning with a foundation in the hospitality industry, employment law, and HR policies, the coverage includes recruitment, training, compensation, performance appraisal, environmental and safety concerns, ethics and social responsibility, and special issues. Throughout the book, Human Resources Management in the Hospitality Industry focuses on the unique HR dilemmas you face in the hospitality industry.


Human Resource Management in the Hospitality Industry

Human Resource Management in the Hospitality Industry

Author: Michael John Boella

Publisher: Routledge

Published: 2013

Total Pages: 354

ISBN-13: 0415632536

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This text now includes updates to all statistics, information on job design and empowerment, updated coverage of trade unionism and a new chapter on business ethics. It matches new NVQ requirements and incorporates new material relevant to courses and learning needs.


Handbook of Human Resource Management in the Tourism and Hospitality Industries

Handbook of Human Resource Management in the Tourism and Hospitality Industries

Author: Ronald J. Burke

Publisher: Edward Elgar Publishing

Published: 2018-01-26

Total Pages: 449

ISBN-13: 1786431378

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The hospitality and tourism sector is an increasingly significant contributor to GDP worldwide, as well as a key source of employment in developing regions. Drawing on contemporary research, this Handbook provides a provocative review of the major human resource challenges facing the hospitality and tourism sector today.


Diversity in the German Hospitality Industry and how it affects Human Resources Management concerning women friendly working policies

Diversity in the German Hospitality Industry and how it affects Human Resources Management concerning women friendly working policies

Author: Friederike Horn

Publisher: GRIN Verlag

Published: 2006-09-11

Total Pages: 80

ISBN-13: 3638543447

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Bachelor Thesis from the year 2005 in the subject Tourism - Hotel Industry / Catering, grade: 77% First, University of Brighton, language: English, abstract: Due to changes in the society and globalisation, the workforce got more diverse. Especially the female labour market participation increased, due to lower fertility rates, better education and new expectations and possibilities for women. Particularly the hospitality industry is a very multicultural and female dominated industry. Hence managing diversity should be a current topic for hotel companies to use the full potential of their human resources. The aim of this dissertation is to identify how the German hospitality industry deals with the topic diversity, considering women friendly working policies and how it affects the human resource management. The meaning, importance and benefits of diversity and women friendly working policies are evaluated and the link of the topic to human resources management is shown. Research, based on interviews with Human Resources Managers of chain hotels in Frankfurt, Germany, show their opinions and perceptions about the topic managing diversity and women friendly policies. It was revealed that diversity procedures and policies hardly exist or are at a developing stage. More over they are often not considered as being crucial to think about since lack of demand is suppose to exist. Recommendations for future improvements are made.


Handbook of Research on Global Hospitality and Tourism Management

Handbook of Research on Global Hospitality and Tourism Management

Author: Camillo, Angelo A.

Publisher: IGI Global

Published: 2015-08-17

Total Pages: 654

ISBN-13: 1466686073

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The tourism industry is a multi-billion dollar enterprise, with more people from all cultures and nationalities choosing to spend their leisure time traveling and visiting new locations. To exploit this burgeoning market, tourism agencies must carefully consider the desires and goals of travelers from around the world. The Handbook of Research on Global Hospitality and Tourism Management contributes to the body of knowledge on travel and tourism by presenting a global view of the hospitality industry, including theoretical research into industry trends as well as case studies from around the world. This handbook provides travel agents, owner-operators, and students and researchers in the hospitality industry with the latest research, findings, and developments in the field. Within this handbook of cutting-edge research, readers will find chapters and cases on topics such as travel and tourism in a global economy; local, glocal, and international hospitality; challenges in environmental management; cultural cuisine; and destination management, among others.