Ask a Manager
Ask a Manager

Author: Alison Green

Publisher: Ballantine Books

Published: 2018-05-01

Total Pages: 306

ISBN-13: 0399181822

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From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Social Work Case Management
Social Work Case Management

Author: Betsy Vourlekis

Publisher: Routledge

Published: 2017-07-05

Total Pages: 216

ISBN-13: 1351489348

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This new practice text provides a series of readings focusing on case management in a number of fields and in a variety of settings with different client populations. Each chapter examines a major component of case management practice by presenting information about an innovative program from a different location around the country. In conjunction, these readings provide a road map to social work case management.In addition to offering up-to-date practice approaches and examining the functions and skills of case management in depth, the authors provide the policy information needed for putting this traditional form of social work practice into today's service delivery context.

Priorities in Critical Care Nursing - E-Book
Priorities in Critical Care Nursing - E-Book

Author: Linda D. Urden

Publisher: Elsevier Health Sciences

Published: 2019-01-09

Total Pages: 595

ISBN-13: 0323544959

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- NEW! Updated evidence-based content reflects the latest meta-analyses, systematic reviews, evidence-based guidelines, and national and international protocols. - NEW! Enhanced multimedia resources include 15 links to sample skills from Elsevier Clinical Skills and 25 3D animations. - NEW and UNIQUE! Focus on interprofessional patient problems helps you learn to speak a consistent interprofessional language of patient problems and learn to work successfully as a team. - NEW and UNIQUE! Integration of (IPEC®) Core Competencies for Interprofessional Collaborative Practice incorporates the four IPEC Competencies — Values/Ethics, Teams and Teamwork, Roles/Responsibilities, and Interprofessional Communication — into textbook content and case studies. - NEW! Thoroughly updated case studies reflect the current "flavor" of high-acuity, progressive, and critical care settings and now include questions specifically related to QSEN competencies. - NEW! Additional content on post-ICU outcomes has been added to chapters as they relate to specific disorders. - NEW! Updated information on sepsis guidelines has been added to Chapter 26. - NEW! More concise boxes with new table row shading enhance the book's focus on need-to-know information and improve usability.

The Director's Manual
The Director's Manual

Author: Peter C. Browning

Publisher: John Wiley & Sons

Published: 2016-01-19

Total Pages: 145

ISBN-13: 1119133386

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Directors: Improve Board Performance The Director's Manual: A Framework for Board Governance offers current and aspiring board members essential up-to-date governance guidance that blends rigorous research-based information with the wisdom found only through practical, direct experience. The book's flexible approach to solving governance issues reflects the authors' belief that no two boards and the cultural dynamics that drive them are the same. As such, the advice offered reflects recognizable leadership dynamics and real world, relevant organizational situations. The book's two authors, Peter C. Browning, an experienced CEO and member of numerous boards and William L. Sparks, a respected organizational researcher, combine their individual experiences and talents to create a book that is both innovative and applicable to directors in any industry sector. Specific best practice guidance is designed to help board members and their directors understand the unique strengths and challenges of their own board while at the same time provide targeted information that drives needed improvements in board performance and efficiency. Specifically, this book will help board members: Explore practical advice on key issues, including selection, meeting schedules, and director succession Consider board performance from multiple perspectives, including cultural and group dynamics Discover how to effectively manage classic problems that arise when making decisions as a group Access a comprehensive set of assessment questions to test and reinforce your knowledge The Director's Manual: A Framework for Board Governance offers practical advice to guide you as you lead your organization's board.

LPN to RN Transitions - E-Book
LPN to RN Transitions - E-Book

Author: Lora Claywell

Publisher: Elsevier Health Sciences

Published: 2017-09-20

Total Pages: 358

ISBN-13: 0323474128

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LPN to RN Transitions, 4th Edition makes it easy for you to take the next step in your nursing career with all of the essential information you need to pursue your RN degree and practice as a registered nurse. This new edition includes practical information on role transition, cultural competency, delegation, classroom study habits, professional writing, and more. Plus, newly-revised chapters provide the latest information for one complete, indispensable resource to help you succeed in everything from the classroom to clinical practice! Improved organization gives you a clear vision of what the profession of nursing encompasses and ends with a career-affirming review of the path you must travel to reach the goal of registered nurse. Critical thinking questions give you practice applying the critical-thinking skills you will need on the job. Clear, succinct coverage helps you focus on the issues that an RN must address for a successful practice. FYI boxes encourage you to think about how your day-to-day interactions will change as an RN. Additional illustrations create a more engaging reading experience. Revised table of contents helps you quickly locate information. Casual writing style makes it easier to read the text and gain practical advice. Key Terms and Key Points help you learn vocabulary words central to the topic discussed. Learning objectives in each chapter orient you to the broad range of topics that will be emphasized in the RN curriculum. NEW! Information on Role Transition prepares you to begin working in a clinical practice environment. NEW! Cultural Competency information covers how to work with a diverse set of patients. NEW! Prepare Now to Pass NCLEX® chapter provides strategies to use throughout the ADN curriculum to help you prepare a study plan tailored for success on the NCLEX-RN exam. NEW! Additional case studies demonstrate how the concepts discussed apply to real-life patients and colleagues. NEW! Math and Calculations content streamlined online for quick access.

BSSTET Paper - I Recruitment Exam Book 2023 (English Edition) | Bihar Special School Teacher Eligibility Test (Class I to V) | 10 Practice Tests (1500 Solved MCQ)
BSSTET Paper - I Recruitment Exam Book 2023 (English Edition) | Bihar Special School Teacher Eligibility Test (Class I to V) | 10 Practice Tests (1500 Solved MCQ)

Author: EduGorilla Prep Experts

Publisher: EduGorilla Community Pvt. Ltd.

Published:

Total Pages: 213

ISBN-13: 9358802472

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• Best Selling Book in English Edition for BSSTET Paper - I Recruitment Exam with objective-type questions as per the latest syllabus. • BSSTET Paper - I Recruitment Exam Preparation Kit comes with 10 Practice Tests with the best quality content. • Increase your chances of selection by 16X. • BSSTET Paper - I Recruitment Exam Prep Kit comes with well-structured and 100% detailed solutions for all the questions. • Clear exam with good grades using thoroughly Researched Content by experts.

The Certified Manager of Quality/Organizational Excellence Handbook, Fourth Edition
The Certified Manager of Quality/Organizational Excellence Handbook, Fourth Edition

Author: Russell T. Westcott

Publisher: Quality Press

Published: 2013-10-07

Total Pages: 513

ISBN-13: 0873898613

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This handbook is a comprehensive reference source designed to help professionals address organizational issues from the application of the basic principles of management to the development of strategies needed to deal with the technological and societal concerns of the new millennium. The content of this fourth edition has been revised to reflect a more current global perspective and to match the updated Body of Knowledge (BoK) of ASQ’s Certified Manager of Quality/Organizational Excellence (CMQ/OE). In order to provide a broad perspective of quality management, this book has specifically been written to address: • Historical perspectives relating to the evolution of particular aspects of quality management, including recognized experts and their contributions • Key principles, concepts, and terminology relevant in providing quality leadership, and communicating quality needs and results • Benefits associated with the application of key concepts and quality management principles • Best practices describing recognized approaches for good quality management • Barriers to success, including common problems that the quality manager might experience when designing and implementing quality management, and insights as to why some quality initiatives fail • Guidance for preparation to take the CMQ/OE examination. Organized to follow the BoK exactly, throughout each section of this handbook the categorical BoK requirements associated with good quality management practices for that section are shown in a box preceding the pertinent text. These BoK requirements represent the range of content and the cognitive level to which multiple-choice questions can be presented. Although this handbook thoroughly prepares individuals for the ASQ CMQ/OE exam, the real value resides in post-exam usage as a day-to-day reference source for assessing quality applications and methodologies in daily processes. The content is written from the perspective of practitioners, and its relevance extends beyond traditional product quality applications.

Practical Guide to the Evaluation of Clinical Competence E-Book
Practical Guide to the Evaluation of Clinical Competence E-Book

Author: Eric S. Holmboe

Publisher: Elsevier Health Sciences

Published: 2017-04-06

Total Pages: 390

ISBN-13: 0323448941

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Designed to help medical educators implement better assessment methods, tools, and models directly into training programs, Practical Guide to the Evaluation of Clinical Competence, 2nd Edition, by Drs. Eric S. Holmboe, Steven J. Durning, and Richard E. Hawkins, is a hands-on, authoritative guide to outcomes-based assessment in clinical education. National and international experts present an organized, multifaceted approach and a diverse combination of methods to help you perform effective assessments. This thoroughly revised edition is a valuable resource for developing, implementing, and sustaining effective systems for evaluating clinical competence in medical school, residency, and fellowship programs. - Each chapter provides practical suggestions and assessment models that can be implemented directly into training programs, tools that can be used to measure clinical performance, overviews of key educational theories, and strengths and weaknesses of every method. - Guidelines that apply across the medical education spectrum allow you to implement the book's methods in any educational situation. - New chapters on high-quality assessment of clinical reasoning and assessment of procedural competence, as well as a new chapter on practical approaches to feedback. - Reorganized for ease of use, with expanded coverage of Milestones/Entrustable Professional Assessments (EPAs), cognitive assessment techniques, work-based procedural assessments, and frameworks. - The expert editorial team, renowned leaders in assessment, is joined by global leader in medical education and clinical reasoning, Dr. Steven Durning. - New Expert Consult material includes videos of medical interviewing scenarios and downloadable assessment tools.

The Expert Test Manager
The Expert Test Manager

Author: Rex Black

Publisher: Rocky Nook, Inc.

Published: 2017-04-28

Total Pages: 433

ISBN-13: 1681983184

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This book covers the ISTQB Expert Level Test Manager syllabus and is a complete, one-stop preparation guide for the reader who is otherwise qualified (based on experience as a test manager) to take the Expert Level Test Manager exam. Included are extensive hands-on exercises and sample exam questions that comply with ISTQB standards for Expert Level exams. p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 11.0px Verdana} p.p2 {margin: 0.0px 0.0px 0.0px 0.0px; font: 11.0px Verdana; min-height: 13.0px} The ISTQB certification program is the leading software tester certification program in the world. With more than 500,000 certificates issued and a global presence in 70 countries, you can be confident in the value and international stature that the ISTQB Expert Level certificate can offer you.