Current Good Practices and New Developments in Public Sector Service Management
Author: Commonwealth Secretariat
Publisher: Commonwealth Secretariat
Published: 2002
Total Pages: 378
ISBN-13: 9780850927122
DOWNLOAD EBOOKThis is an update to the 1996 portfolio and continues to provide a framework for building and sustaining effective public service organisations, based on current good practice and the wide experience of senior public sector managers throughout the Commonwealth. The second edition contains much of the original material, now up-dated together with several new sections. The Portfolio update is designed to be used as a companion resource to the Public Service Country Profiles which, together, can be used as a basis for benchmarking to compare activities and best practices across different national settings.