This unique reference utilizes techniques based on other management measurement systems, such as the balanced scorecard. It also presents a maturing of measurement technique for maintenance and asset maintenance and development techniques allowing companies to be competitive into the future.
Breathtaking in its simplicity and profound in its impact, Key Performance Indicators (KPI) distills the balanced scorecard process into twelve logical steps, equipping users with an implementation resource kit that includes questionnaires, worksheets, workshop outlines, and a list of over 500 performance measures. Author David Parmenter provides you with everything you need to master and implement a KPI-driven strategy.
A guide for constructing and using composite indicators for policy makers, academics, the media and other interested parties. In particular, this handbook is concerned with indicators which compare and rank country performance.
This book is a collection of papers from the OECD meeting on Agri-biodiversity Indicators held jointly with the EU and international organisations. A key outcome was to establish a common agri-biodiversity framework that helps understand the complexity of agri-biodiversity linkages.
The use of numbers to condense complex systems into easily digested 'bites' of information is very much in fashion. At one level they are intended to enhance transparency, accountability and local democracy, while at another they provide a means of enhancing performance. However, all indicators suffer from the same basic problem that, ironically, is also their biggest advantage - condensing something highly complex into a few simple numbers. Love them or hate them, there is no denying that people use indicators to make decisions. Indices and Indicators explores the use of indicators within the field of human development. Part I provides a brief outline of the contested meaning of 'development' and how indices and indicators have been used as means of testing the realization of these development visions in practice in a range of institutional contexts. Part II discusses the limitations of such indices and indicators and illustrates how they are dependent upon the vision of development adopted. The book also suggests how indices and indicators can best be employed and presented. Given our overwhelming reliance on indices and indicators for measuring progress, directing policy and allocating resources, this book is essential core reading for academics, undergraduate and post-graduate students in social science, economics, geography and development studies as well as development practitioners, policy-makers and donor and international funding agencies.
World Development Indicators was launched in 1978 to give a statistical snapshot of the progress being made on a range of economic and social development issues and the challenges remaining, both at national level and aggregated globally. The 2005 edition of this annual publication includes over 80 tables and 800 indicators for 152 economies and 14 country groups, together with basic indicators for a further 55 economies, organised under six thematic headings, including the progress made towards achieving the Millennium Development Goals. Indicators cover a wide range of topics including poverty and inequality, population and migration, gender issues, health and education, housing and urbanisation, environment and sustainable development, pollution, the economy and trade, business and investment conditions. Most of the statistics are compiled from data provided by national statistical agencies. The publication is also available in CD-ROM formats for single-users (ISBN 0821360728) and multi-users (ISBN 0821360736).
Written by an internationally-recognized expert in the field of quality management, this text is an essential guide for understanding how to plan and implement a successful quality measurement program in your healthcare facility. It begins by presenting an overview of the context for quality measurement, the forces influencing the demand for quality reform, how to listen to the voice of the customer, and the characteristics of quality that customers value most. Students will also learn how to select and define indicators to collect data and how to organize data into a dashboard that can provide feedback on progress toward quality measurement. Finally, this book explores how to analyze the data by detailing how variation lives in your data, and whether this variation is acceptable.
The book contains the proceedings of the OECD Conference that was held in Rome in December 1999. It presents the wide range of initiatives and indicators that are already in place, and outlines the challenges that remain in measuring progress towards sustainable development.