Dental Reception and Supervisory Management

Dental Reception and Supervisory Management

Author: Glenys Bridges

Publisher: John Wiley & Sons

Published: 2019-04-15

Total Pages: 133

ISBN-13: 1119513081

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Dental Reception and Practice Management 2nd Edition is the dental office administrator’s essential companion to all aspects of reception work and supervisory practice management duties. The book covers vital interpersonal skills and the important aspects of business management and marketing relevant to dentistry. In addition, it explains the development of dental care, enhancing the reader’s understanding and awareness of the necessary clinical aspects of dentistry. It also addresses the General Dental Council’s Standards for the Dental Team, which details the nine principals for observing patient rights, and looks at new regulations introduced by the Health and Social Care Act. Provides practical advice for dental receptionists wishing to upgrade their skills Covers all aspects of the receptionist role, from administration and marketing to quality management and patient experience Looks at new standards and regulations put into effect Offers concrete suggestions to improve dental practices and further patient health Includes access to a companion website with case studies and links to useful websites Dental Reception and Practice Management 2nd Edition is designed for use by dental receptionists in practice and for use in dental reception courses. It will also greatly benefit dental nurses, dental hygienists, and dentists.


Dental Reception and Practice Management

Dental Reception and Practice Management

Author: Glenys Bridges

Publisher: John Wiley & Sons

Published: 2008-04-15

Total Pages: 232

ISBN-13: 1405172126

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Dental Reception and Practice Management is the dental office administrator’s essential companion to all aspects of reception work and practice management duties. The book covers vital interpersonal skills and the important aspects of business management and marketing relevant to dentistry. In addition it explains the development of dental care and the range of available treatments, enhancing the reader’s understanding and awareness of the necessary clinical aspects of dentistry. Dental reception and Practice Management covers a range of key skills and knowledge within three sections: ‘Overview of Dental Care Administration’, ‘Front of House Skills and Planning’ and ‘Managing Dental Services’; bringing together practical guidance on business management and reception skills with accessible and relevant information on the dental professions.


Dental Practice Transition

Dental Practice Transition

Author: David G. Dunning

Publisher: John Wiley & Sons

Published: 2013-05-13

Total Pages: 409

ISBN-13: 1118704568

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Practice management is one of the key elements in the career of a dentist. Most dentists own their own practices and even associateships carry with them the prospect of management, accounting and dealing with health insurance providers. Dental Practice Transition: A Practical Guide to Management helps readers navigate through options such as starting a practice, associateships, and buying an existing practice with helpful information on business systems, marketing, staffing, and money management. With topics applicable to both recently graduated as well as established professionals, Dental Practice Transition is a comprehensive exposition of practice management from a dentist's perspective.


Dental Reception and Supervisory Management

Dental Reception and Supervisory Management

Author: Glenys Bridges

Publisher: John Wiley & Sons

Published: 2019-01-22

Total Pages: 137

ISBN-13: 1119513065

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Dental Reception and Practice Management 2nd Edition is the dental office administrator’s essential companion to all aspects of reception work and supervisory practice management duties. The book covers vital interpersonal skills and the important aspects of business management and marketing relevant to dentistry. In addition, it explains the development of dental care, enhancing the reader’s understanding and awareness of the necessary clinical aspects of dentistry. It also addresses the General Dental Council’s Standards for the Dental Team, which details the nine principals for observing patient rights, and looks at new regulations introduced by the Health and Social Care Act. Provides practical advice for dental receptionists wishing to upgrade their skills Covers all aspects of the receptionist role, from administration and marketing to quality management and patient experience Looks at new standards and regulations put into effect Offers concrete suggestions to improve dental practices and further patient health Includes access to a companion website with case studies and links to useful websites Dental Reception and Practice Management 2nd Edition is designed for use by dental receptionists in practice and for use in dental reception courses. It will also greatly benefit dental nurses, dental hygienists, and dentists.


Practice Management for the Dental Team - E-Book

Practice Management for the Dental Team - E-Book

Author: Betty Ladley Finkbeiner

Publisher: Elsevier Health Sciences

Published: 2013-12-27

Total Pages: 396

ISBN-13: 0323291090

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Learn the business skills you need to run a dental office! Not only is Practice Management for the Dental Team the most comprehensive dental practice management book on the market, it is also the only one that includes EagleSoft software exercises for a realistic office experience. This unique text provides step-by-step instructions for performing essential dental office skills, from managing patients to running the business. It covers all aspects of law and ethics, technology, communications, and business office systems. Spiral binding makes the book easy to use! All aspects of the business of managing a dental practice are covered, focusing on the functions generally performed by the administrative assistant but including information useful to dental assistants, dental hygienists, and other members of the dental team. A Patterson Dental EagleSoft CD-ROM (included with the workbook) provides you with valuable realistic practice experience with this widely used software program. Expert author Betty Ladley Finkbeiner is a leading authority in dental assisting education with many years of experience and many publications to her credit. Key terms are bolded and defined at the end of each chapter, putting new vocabulary at your fingertips. Summary tables and boxes make it easy to find key information. Practice Note boxes highlight and summarize important concepts. Chapter outlines and objectives introduce material and serve as checkpoints for reference or study. End-of-chapter learning activities include review questions and suggested activities for better comprehension of the material. Useful appendixes provide easy-to-find resources including a review of grammar to promote proper business communication, common medical abbreviations, and a listing of dental terminology. A NEW two-column format makes the book more compact and easier to read. A new focus on paperless technology and updated illustrations and photos of traditional paperwork keep you up to date with current practices. Expanded coverage of information security includes the latest on keeping communications secure within the office environment. Updated coverage of financial procedures includes information on electronic banking, record keeping, and tax forms. Evolve resources for students include online access to EagleSoft practice exercises that use actual screen shots to illustrate proper procedures and potential pitfalls, along with updates to content, working forms and templates, and crossword puzzles for vocabulary review. A workbook provides exercises using the practice management software, plus summaries of textbook content, learning objectives, practice questions and answers, critical thinking exercises, and Internet assignments. Sold separately.


Basic Guide to Medical Emergencies in the Dental Practice

Basic Guide to Medical Emergencies in the Dental Practice

Author: Philip Jevon

Publisher: John Wiley & Sons

Published: 2014-05-12

Total Pages: 263

ISBN-13: 111868883X

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The Basic Guide to Medical Emergencies in the Dental Practice is a must-have book for all dental care professionals and general dentists. Written in a clear and accessible style, this second edition has been fully revised and updated in line with the latest guidelines. Chapters cover such key topics as the ABCDE approach to patient assessment, resuscitation equipment, respiratory and cardiac disorders, paediatric emergencies, and legal and ethical issues. Readers will also find two brand new chapters on the principles of first aid, and drugs for medical emergencies. Follows Resuscitation Council (UK) Guidelines Companion website with self-assessment exercises, serving as revision as well as non-verifiable CPD credit Over 50% new images Student friendly colourful layout with learning outcomes


The Dental Practice "Jugglers"

The Dental Practice

Author: Ashley Latter

Publisher: AuthorHouse

Published: 2019-09-13

Total Pages: 95

ISBN-13: 1728390389

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The picture of a juggler on the front cover is there for a reason, as a practice manager’s life is all about keeping all the many different balls in the air. In one moment, you are facilitating a meeting. In the next moment, you have to deal with a staffing issue. Then you are creating a new marketing strategy. In truth, you have a seemingly endless list of challenges and only a finite number of hours in the day to complete them. If that sounds like a typical day, then this book is for you. Discover how to do the following: —Hold more productive meetings—learn how to engage your employees, encouraging them to come up with original ideas. —Implement innovative time-management strategies and save at least an extra hour a day. —Motivate your team to a higher level of performance. —Manage upward and get your owners to buy into your vision. —Deal effectively with underperforming team members. —Delegate effectively—learn how to let go and actually enjoy the process. —Implement change and convince employees to buy into the transition and much more.


Practice Management for Dental Hygienists

Practice Management for Dental Hygienists

Author: Esther K. Andrews

Publisher: Lippincott Williams & Wilkins

Published: 2007

Total Pages: 390

ISBN-13: 9780781753593

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This textbook prepares dental hygiene students and dental hygienists to handle the business and operational aspects of the dental office. The book teaches students how a dental office functions from an operational standpoint and how dental hygienists, as licensed professionals, fit into that operation. Major sections cover basics of dentistry and dental law, office management, applied communications, and employability skills. To accommodate a two-credit course, the text is concise and focuses on exercise-based learning. Each chapter includes workbook exercises, study questions, critical thinking activities, case studies, and RDH board practice questions, as well as selected references, Websites, and student activities.


Managing a Dental Practice the Genghis Khan Way

Managing a Dental Practice the Genghis Khan Way

Author: Michael R. Young

Publisher: CRC Press

Published: 2016-03-23

Total Pages: 193

ISBN-13: 1498783562

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Managing a Dental Practice the Genghis Khan Way shows you how to turn your practice into a successful business. Being an effective practice manager demands a clear vision, sufficient business knowledge and, above all, wise judgement. Never intended to be a theoretical book, this is a "warts-and-all" guide to managing a dental practice, written by s


Don’t Wait for the Tooth Fairy

Don’t Wait for the Tooth Fairy

Author: Ashley Latter

Publisher: AuthorHouse

Published: 2010-12-03

Total Pages: 129

ISBN-13: 1496998081

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It makes no difference whether you are a National Health Dental Practice, or a top end Cosmetic Dental Practice, if you have a passion for providing excellent communication to your Patients, then you will love this book. You will discover; • How to turn patient enquires to your practice into an appointment • How to create the perfect consultation and patient journey • How to talk money with confidence and achieve the prices your services deserve • The secrets to becoming a true master of the art of persuasion • How to present solutions to patients, so they want to buy from you • How to work together as a team, so that you never drop the baton again • Help more of your patients say YES more often And more “I have known Ashley for a number of years and have attended many of his courses. I have always been impressed by his unique approach to a skill at which many dentists are poor- Sales & Communication. What makes this book different from the rest, is that it concentrates on the patient journey from initial enquiry to completion. With a mix of anecdotes and skills it highlights ways in which practices can move forward. A must for the whole practice team.” John Lewis Ghyllmount Dental