Decision Making and Performance Evaluation Using Data Envelopment Analysis
Decision Making and Performance Evaluation Using Data Envelopment Analysis

Author: Dariush Khezrimotlagh

Publisher: Springer

Published: 2018-05-03

Total Pages: 412

ISBN-13: 3319763458

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This book offers new transparent views and step-by-step methods for performance evaluation of a set of units using Data Envelopment Analysis (DEA). The book has twelve practical chapters. Elementary concepts and definitions are gradually built in Chapters 1-6 based upon four examples of one input and one output factors, two input factors, two output factors, and four input and three output factors. Simultaneously, the mathematical foundations using linear programming are also introduced without any prerequisites. A reader with basic knowledge of mathematics and computers is able to understand the contents of the book. In addition, to prevent pre-judgment about the available concepts and definitions in the DEA literature, some new phrases are introduced and, after elucidating each phrase in detail in Chapters 1-6, they are reintroduced for industry-wide accuracy in Chapter 7. After that, some of the more advanced DEA topics are illustrated in Chapters 8-12, such as: production-planning problems, output-input ratio analysis, efficiency over different time periods, Malmquist efficiency indexes, and a delta neighborhood model. A clear overview of many of the elementary and advanced concepts of DEA is provided, including Technical Efficiency, Relative Efficiency, Cost/Revenue/Profit Efficiency, Price/Overall Efficiency, the DEA axioms, the mathematical background to measure technical efficiency and overall efficiency, the multiplier/envelopment form of basic DEA models in input/output-orientation, the multiplier/envelopment of Additive DEA model, the multiplier/envelopment of slacks-based models, and others. The book also covers a variety of DEA techniques, input-output ratio analysis, the natural relationships between DEA frontier and the ratio of output to input factors, production-planning problems, planning ideas with a centralized decision-making unit, context-dependent DEA, Malmquist efficiency index, efficiency over different time periods, and others. End-of-chapter exercises are provided for each chapter.

Performance Measurement with Fuzzy Data Envelopment Analysis
Performance Measurement with Fuzzy Data Envelopment Analysis

Author: Ali Emrouznejad

Publisher: Springer

Published: 2013-11-29

Total Pages: 293

ISBN-13: 3642413722

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The intensity of global competition and ever-increasing economic uncertainties has led organizations to search for more efficient and effective ways to manage their business operations. Data envelopment analysis (DEA) has been widely used as a conceptually simple yet powerful tool for evaluating organizational productivity and performance. Fuzzy DEA (FDEA) is a promising extension of the conventional DEA proposed for dealing with imprecise and ambiguous data in performance measurement problems. This book is the first volume in the literature to present the state-of-the-art developments and applications of FDEA. It is designed for students, educators, researchers, consultants and practicing managers in business, industry, and government with a basic understanding of the DEA and fuzzy logic concepts.

Quantitative Models for Performance Evaluation and Benchmarking
Quantitative Models for Performance Evaluation and Benchmarking

Author: Joe Zhu

Publisher: Springer

Published: 2014-09-11

Total Pages: 419

ISBN-13: 3319066471

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The author is one of the prominent researchers in the field of Data Envelopment Analysis (DEA), a powerful data analysis tool that can be used in performance evaluation and benchmarking. This book is based upon the author’s years of research and teaching experiences. It is difficult to evaluate an organization’s performance when multiple performance metrics are present. The difficulties are further enhanced when the relationships among the performance metrics are complex and involve unknown tradeoffs. This book introduces Data Envelopment Analysis (DEA) as a multiple-measure performance evaluation and benchmarking tool. The focus of performance evaluation and benchmarking is shifted from characterizing performance in terms of single measures to evaluating performance as a multidimensional systems perspective. Conventional and new DEA approaches are presented and discussed using Excel spreadsheets — one of the most effective ways to analyze and evaluate decision alternatives. The user can easily develop and customize new DEA models based upon these spreadsheets. DEA models and approaches are presented to deal with performance evaluation problems in a variety of contexts. For example, a context-dependent DEA measures the relative attractiveness of similar operations/processes/products. Sensitivity analysis techniques can be easily applied, and used to identify critical performance measures. Two-stage network efficiency models can be utilized to study performance of supply chain. DEA benchmarking models extend DEA’s ability in performance evaluation. Various cross efficiency approaches are presented to provide peer evaluation scores. This book also provides an easy-to-use DEA software — DEAFrontier. This DEAFrontier is an Add-In for Microsoft® Excel and provides a custom menu of DEA approaches. This version of DEAFrontier is for use with Excel 97-2013 under Windows and can solve up to 50 DMUs, subject to the capacity of Excel Solver. It is an extremely powerful tool that can assist decision-makers in benchmarking and analyzing complex operational performance issues in manufacturing organizations as well as evaluating processes in banking, retail, franchising, health care, public services and many other industries.

Network Data Envelopment Analysis
Network Data Envelopment Analysis

Author: Chiang Kao

Publisher: Springer

Published: 2016-08-23

Total Pages: 447

ISBN-13: 3319317180

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This book presents the underlying theory, model development, and applications of network Data Envelopment Analysis (DEA) in a systematic way. The field of network DEA extends and complements conventional DEA by considering not only inputs and outputs when measuring system efficiency, but also the internal structure of the system being analyzed. By analyzing the efficiency of individual internal components, and more particularly by studying the effects of relationships among components which are modeled and implemented by means of various network structures, the “network DEA” approach is able to help identify and manage the specific components that contribute inefficiencies into the overall systems. This relatively new approach comprises an important analytical tool based on mathematical programming techniques, with valuable implications to production and operations management. The existing models for measuring the efficiency of systems of specific network structures are also discussed, and the relationships between the system and component efficiencies are explored. This book should be able to inspire new research and new applications based on the current state of the art. Performance evaluation is an important task in management, and is needed to (i) better understand the past accomplishments of an organization and (ii) plan for its future development. However, this task becomes rather challenging when multiple performance metrics are involved. DEA is a powerful tool to cope with such issues. For systems or operations composed of interrelated processes, managers need to know how the performances of the various processes evaluated and how they are aggregated to form the overall performance of the system. This book provides an advanced exposition on performance evaluation of systems with network structures. It explores the network nature of most production and operation systems, and explains why network analyses are necessary.

Data Envelopment Analysis and Effective Performance Assessment
Data Envelopment Analysis and Effective Performance Assessment

Author: Lotfi, Farhad Hossein Zadeh

Publisher: IGI Global

Published: 2016-09-01

Total Pages: 375

ISBN-13: 1522505970

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For any organization, analysis of performance and effectiveness through available data allows for informed decision making. Data envelopment analysis, or DEA, is a popular, effective method that can be used to measure productive efficiency in operations management assessment. Data Envelopment Analysis and Effective Performance Assessment addresses the myriad of practical uses and innovative developments of DEA. Emphasizing the importance of analyzing productivity by measuring inputs, goals, economic growth, and performance, this book covers a wide breadth of innovative knowledge. This book is essential reading for managers, business professionals, students of business and ICT, and computer engineers.

Comparative Performance Measurement
Comparative Performance Measurement

Author: Elaine Morley

Publisher: The Urban Insitute

Published: 2001

Total Pages: 128

ISBN-13: 9780877667001

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Topics covered include scope of CPM, preparing for data collection, reporting and using CPM information.

Handbook on Data Envelopment Analysis
Handbook on Data Envelopment Analysis

Author: William W. Cooper

Publisher: Springer Science & Business Media

Published: 2011-08-23

Total Pages: 513

ISBN-13: 1441961518

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This handbook covers DEA topics that are extensively used and solidly based. The purpose of the handbook is to (1) describe and elucidate the state of the field and (2), where appropriate, extend the frontier of DEA research. It defines the state-of-the-art of DEA methodology and its uses. This handbook is intended to represent a milestone in the progression of DEA. Written by experts, who are generally major contributors to the topics to be covered, it includes a comprehensive review and discussion of basic DEA models, which, in the present issue extensions to the basic DEA methods, and a collection of DEA applications in the areas of banking, engineering, health care, and services. The handbook's chapters are organized into two categories: (i) basic DEA models, concepts, and their extensions, and (ii) DEA applications. First edition contributors have returned to update their work. The second edition includes updated versions of selected first edition chapters. New chapters have been added on: different approaches with no need for a priori choices of weights (called “multipliers) that reflect meaningful trade-offs, construction of static and dynamic DEA technologies, slacks-based model and its extensions, DEA models for DMUs that have internal structures network DEA that can be used for measuring supply chain operations, Selection of DEA applications in the service sector with a focus on building a conceptual framework, research design and interpreting results.

Operations and Service Management: Concepts, Methodologies, Tools, and Applications
Operations and Service Management: Concepts, Methodologies, Tools, and Applications

Author: Management Association, Information Resources

Publisher: IGI Global

Published: 2017-11-30

Total Pages: 1812

ISBN-13: 1522539107

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Organizations of all types are consistently working on new initiatives, product lines, and workflows as a way to remain competitive in the modern business environment. No matter the type of project at hand, employing the best methods for effective execution and timely completion of the task is essential to business success. Operations and Service Management: Concepts, Methodologies, Tools, and Applications is a comprehensive reference source for the latest research on business operations and production processes. It examines the need for a customer focus and highlights a range of pertinent topics such as financial performance measures, human resource development, and business analytics, this multi-volume book is ideally designed for managers, professionals, students, researchers, and academics interested in operations and service management.

Introduction to the Theory and Application of Data Envelopment Analysis
Introduction to the Theory and Application of Data Envelopment Analysis

Author: Emmanuel Thanassoulis

Publisher: Springer Science & Business Media

Published: 2013-06-29

Total Pages: 296

ISBN-13: 146151407X

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1 DATA ENVELOPMENT ANALYSIS Data Envelopment Analysis (DEA) was initially developed as a method for assessing the comparative efficiencies of organisational units such as the branches of a bank, schools, hospital departments or restaurants. The key in each case is that they perform feature which makes the units comparable the same function in terms of the kinds of resource they use and the types of output they produce. For example all bank branches to be compared would typically use staff and capital assets to effect income generating activities such as advancing loans, selling financial products and carrying out banking transactions on behalf of their clients. The efficiencies assessed in this context by DEA are intended to reflect the scope for resource conservation at the unit being assessed without detriment to its outputs, or alternatively, the scope for output augmentation without additional resources. The efficiencies assessed are comparative or relative because they reflect scope for resource conservation or output augmentation at one unit relative to other comparable benchmark units rather than in some absolute sense. We resort to relative rather than absolute efficiencies because in most practical contexts we lack sufficient information to derive the superior measures of absolute efficiency. DEA was initiated by Charnes Cooper and Rhodes in 1978 in their seminal paper Chames et al. (1978). The paper operationalised and extended by means of linear programming production economics concepts of empirical efficiency put forth some twenty years earlier by Farrell (1957).