Customer at the Crossroads offers a humorous and entertaining way to reinforce some key customer service values. The moral of this simple, elegant story has the power to transform both people and organizations. The booklet concludes with a series of thought-provoking questions, making it a perfect vehicle for team discussions or reading groups.
The children of a South African village eagerly gather at the crossroads to welcome their fathers, who have been away for months working in the mines. The children wait, but the men don't come. So the children keep waiting. And waiting. They wait all through the night, until the dawn brings both the day and the longed-for loved ones.A "lively portrayal of young children in a South African village eagerly awaiting their fathers' homecoming after ten months of working in the mines....A unique glimpse...and one that deserves a place in all collections."--School Library Journal
An array of leading Democrats, Republicans, and independent thinkers provide a road map for America's political future. America is at a turning point. For the first time in history, the United States is the world's lone superpower--in Andrew Cuomo's words, "both the tamer and target of an unstable world." New technology and the omnipresent media have transformed the way we do everything, from amassing wealth to practicing politics. Simultaneously, the U.S. economy is in a shambles, with the largest federal budget deficit in our history. The coming octogenarian boom promises to put the greatest strain on federal government resources the United States has ever known, and America is faced with new security threats and diplomatic crises daily. The success of our nation in the coming decades will depend on how our elected leaders respond to these challenges. Can the Democrats, divided and ineffectual since well before the crushing defeats of 2002, revitalize their agenda, forge a meaningful message, and end the Republican stranglehold on the federal government? Can Republicans, fresh from new victories, build on their successes? And how will a younger generation, largely alienated from both parties but often intensely political, articulate its desires in the years ahead? The writers invited by Andrew Cuomo to contribute to this landmark book, a who's who of American leadership, address these and other pressing questions of our political life. At once a diagnosis and a call to arms, Crossroads will set the terms of political debate as America moves forward.
Skyy takes readers on another wild ride with former college friends Denise, Lena, and Cooley. These women still have the heart and the drama, but now they're all grown up. Denise, the sexy star basketball player, has recovered from the injuries she suffered during the incident with crazy stalker girl Rhonda. She is off to New York to follow her basketball dreams, with her true love Lena not far behind, only to hit a bump in the road. Lena is off to New York to get hers. You have to admire that in a woman--maybe. Life with a female basketball star can bring its own set of complications, especially if you haven't been able to make up your mind. Cooley is finally far away from Memphis and all its heartache. There is nothing to remind her of her past--except for the huge scar across her face. Have all of her past transgressions finally robbed her of her swagger? Can she handle the women, or even the job for that matter, without being the Cooley we all once knew and loved? Denise, Lena, and Cooley have come to the Crossroads. Where will they lead?
InfoWorld is targeted to Senior IT professionals. Content is segmented into Channels and Topic Centers. InfoWorld also celebrates people, companies, and projects.
InfoWorld is targeted to Senior IT professionals. Content is segmented into Channels and Topic Centers. InfoWorld also celebrates people, companies, and projects.
In the competitive world of contemporary business, the challenge of developing marketing strategies that bridge the gap between traditional and innovative techniques has become more critical than ever. As marketing shifts between physical and digital realms, companies grapple with the central question of how to navigate this evolution successfully. The key lies in data the linchpin that can unravel vital problems in modern marketing. The need for sustainable and effective marketing strategies permeates all sectors, emphasizing the urgency for businesses to combine traditional methods with innovative approaches, such as harnessing alternative data and leveraging AI-based solutions. Future of Customer Engagement Through Marketing Intelligence emerges as a compelling solution to the pressing challenges faced by businesses in this transformative landscape. It offers a step-by-step roadmap, guiding readers on how market intelligence can utilize data and transform it into actionable insights. By emphasizing the crucial role of data in crafting great marketing strategies, the book advocates for a deep understanding of market-supported content and factual data. It asserts that marketing intelligence, encompassing data collection, analysis, and strategic utilization, is the key to becoming customer-centric, understanding market demands, and gaining a competitive advantage.
Written for creative, tech-savvy, and business-minded individuals who want to increase the accessibility of their websites, this sensible guidebook explains the concepts behind designing experiences on the internet. From helping customers quickly find information and make their purchases to clearly communicating needs and interests, this resource will not only develop consumer loyalty but will encourage them to spread the word about the sites they frequent. Focusing on the three key areas of structure, community, and customers, designers will enable clients to focus on their own goals rather than on difficulties in navigating. Also included are tips on how to generate conversations with blogs, wikis, and podcasting to create a personal touch.
