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Author: Bob Kelleher
Publisher:
Published: 2010-07
Total Pages: 190
ISBN-13: 9780984532902
DOWNLOAD EBOOK"In this book, renowned thought leader and speaker Bob Kelleher makes the case that employee engagement is a recipe for sustained high performance across all staff levels"--P. [4] of cover.
Author: Bob Kelleher
Publisher:
Published: 2012-09-01
Total Pages: 222
ISBN-13: 9780984532919
DOWNLOAD EBOOKAuthor, speaker, and thought leader Bob Kelleher tackles corporate malaise in this thought-provoking narrative, which follows newly retired management consultant Joe Daniels in an exploration of what's missing in business today. In reflecting on his career and interacting with his now-grown children, Joe comes to recognize that strong leadership and employee satisfaction alone will no longer be key to a a healthy, sustainable business. In this era of instant global communication, dramatic shifts in global workforce demographics, and the speed of change, organizations must focus and invest in on six interrelated ingredients (Purpose, Employee Engagement, High Performance, Innovation, Tri-Branding, and Global Growth). Those that don't, cannot expect to thrive. Complete with extensive resources to help organizations of any size or specialty begin their own journey, Creativeship is a must- read for all current and evolving leaders.
Author: Bob Kelleher
Publisher: John Wiley & Sons
Published: 2013-12-24
Total Pages: 375
ISBN-13: 1118725794
DOWNLOAD EBOOKThe easy way to boost employee engagement Today more than ever, companies and leaders need a road map to help them boost employee engagement levels. Employee Engagement For Dummies helps employers implement the necessary plans to create and sustain an engaging culture, allowing them to attract and retain the best people while boosting their productivity and creativity. Employee Engagement For Dummies helps you foster employee engagement, a concept that furthers an organization's interests through ensuring that employees remain involved in, committed to, and fulfilled by their work. It covers: practical steps to boost employee engagement with your company or team; how to engage different generations of employees; the keys to reduce voluntary employee turnover; practical tools to help retain and engage your employees; processes that will boost employee retention and productivity; hiring the best fits from the start; and much more. Helps you recognize and understand the impact of positive employee engagement Helps you attract and retain the best employees Employee Engagement For Dummies is for business leaders at all levels who are looking to better engage their employees and increase morale and productivity.
Author: Bob Kelleher
Publisher: Blkb Publishing
Published: 2016-02-18
Total Pages: 246
ISBN-13: 9780984532926
DOWNLOAD EBOOKDespite landmark investments in employee engagement over the past decade and significant economic recovery, even the "best places to work" don't have anything approaching 100% engagement. Why? Because engagement efforts to date have been focused on only half of the individual: who they are as employees. Engagement is dependent on a variety of factors that we can't leave behind when we leave home: our health and wellbeing and that of our children, partners, and elders; our personal values; our intrinsic motivators. These deeply personal factors, as well as fixed traits about us, affect engagement at least as much as work-only factors such as salary and benefits. In this timely and thought-provoking volume, author and engagement expert Bob Kelleher invites individuals and managers alike to expand the conversation about what it means to be truly engaged... as a whole person.
Author: Roy Barnes
Publisher: John Wiley & Sons
Published: 2014-10-29
Total Pages: 373
ISBN-13: 1118756045
DOWNLOAD EBOOKGain, engage, and retain customers with positive experiences A positive customer experience is absolutely essential to keeping your business relevant. Today's business owners need to know how to connect and engage with their customers through a variety of different channels, including online reviews and word of mouth. Customer Experience For Dummies helps you listen to your customers and offers friendly, practical, and easy-to-implement solutions for incorporating customer engagement into your business plans and keep the crowds singing your praises. The book will show you simple and attainable ways to increase customer experience and generate sales growth, competitive advantage, and profitability. You'll get the know-how to successfully optimize social media to create more loyal customers, provide feedback that keeps them coming back for more, become a trustworthy and transparent entity that receives positive reviews, and so much more. Gives you the tools you need to target customers more precisely Helps you implement new social and mobile strategies Shows you how to generate and maintain customer loyalty in order to achieve success through multiple channels Explains how a fully-engaged customer can help you outperform the competition Learn how to respond effectively to customer feedback Your brand's reputation and success is your lifeblood, and Customer Experience For Dummies shows you how to stay relevant, add value, and win and retain customers.
Author: Wayne F. Cascio
Publisher: FT Press
Published: 2011
Total Pages: 382
ISBN-13: 0137070926
DOWNLOAD EBOOKComments on Absence-Control Policies P.71
Author: Bob Nelson
Publisher: Red Wheel/Weiser
Published: 2018-07-23
Total Pages: 290
ISBN-13: 1632658704
DOWNLOAD EBOOK“Share these ideas with key members of your company. Together, select a half-dozen ideas that resonate with all of you. Next, devise a plan to systematically implement these. And watch your company grow both in profitability and as a great place to work.” —Inc.com Employee engagement has been consistently cited as a top and growing priority by CEOs, managers, and human resources leaders across the country. From bestselling author Dr. Bob Nelson will help move any organization from just measuring the need to engage employees to actually changing management behaviors that will lead to a stronger culture of engagement. Your organization will become more effective at both attracting and retaining talent and maximizing the contribution of your employees. 1,001 Ways to Engage Employees: Categorizes specific research-based factors proven to impact employee engagement. Cites hundreds of examples of what other companies are doing to enhance employee engagement—ideas you can use right now. Offers practical insights and advice from hundreds of clients Dr. Bob has worked with. Highlights the key research on employee engagement you need to know and use. Is the only resource on the market that guarantees behavioral change on the part of your leaders that will deliver desired results. Employees are your company’s most important asset. Attracting the best, getting them to do their best work, and keeping them in the organization are critical to your company’s success. 1,001 Ways to Engage Employees gives you all the powerful tools you need.
Author: Michael L. Stallard
Publisher: HarperCollins Leadership
Published: 2009-03-22
Total Pages: 255
ISBN-13: 1418567833
DOWNLOAD EBOOKIndisputable evidence reveals that the greatest threat to America’s economy isn’t off-shoring labor, the need for downsizing, or unethical corporate practices--it’s employee disengagement. This widespread malady is the cause of billions of dollars lost, hours of dissatisfaction, and work lives lacking true value. In this game-changing guide, author Michael Stallard shares the three essential leadership actions necessary to transform even a lethargic, disconnected organization or office into an impassioned, innovative, and thriving workplace. By teaching readers what motivates their teams, providing essential tools for effective leadership, and analyzing the methods of twenty of the world’s greatest leaders, Fired Up or Burned Out offers everything you need to influence, motivate, and inspire your team to achieve greatness. Complete with a twenty-day learning plan and an assessment that will help you determine the health of your organization’s culture, this must-read book provides the key to establishing a happier, healthier workplace that’s not only good for business--it’s invigorating to the people who make it happen.
Author: Ken Blanchard
Publisher: Harper Collins
Published: 2013-04-30
Total Pages: 93
ISBN-13: 0062205994
DOWNLOAD EBOOKNew York Times bestselling author and leadership expert Ken Blanchard’s popular TrustWorks! training program is now available in book form! Trust Works!: Four Keys to Building Lasting Relationships is an insightful guide designed to help people navigate one of the most complex issues that affects all areas of our lives: trust. In Trust Works!, Ken Blanchard, Cynthia Olmstead, and Martha Lawrence demonstrate how to get along better with those around us. In today’s polarized society, building trust—and sustaining it—has never been more important or seemingly elusive. Trust Works! provides a common language and essential skills that can replace dissension with peace and cooperation and help us all work together productively and in harmony. Learn how the apply the “ABCD trust” model to address the factors that lead to discord, including low morale, miscommunication, poor response to problems and issues, and dysfunctional leadership.
Author: Dave Gray
Publisher: "O'Reilly Media, Inc."
Published: 2012-08-30
Total Pages: 306
ISBN-13: 1449336655
DOWNLOAD EBOOKThe future of work is already here. Customers are adopting disruptive technologies faster than your company can adapt. When your customers are delighted, they can amplify your message in ways that were never before possible. But when your company’s performance runs short of what you’ve promised, customers can seize control of your brand message, spreading their disappointment and frustration faster than you can keep up. To keep pace with today’s connected customers, your company must become a connected company. That means deeply engaging with workers, partners, and customers, changing how work is done, how you measure success, and how performance is rewarded. It requires a new way of thinking about your company: less like a machine to be controlled, and more like a complex, dynamic system that can learn and adapt over time. Connected companies have the advantage, because they learn and move faster than their competitors. While others work in isolation, they link into rich networks of possibility and expand their influence. Connected companies around the world are aggressively acquiring customers and disrupting the competition. In The Connected Company, we examine what they’re doing, how they’re doing it, and why it works. And we show you how your company can use the same principles to adapt—and thrive—in today’s ever-changing global marketplace.
