Author: Shelley Cohen

Publisher: Hcpro, a Division of Blr

Published: 2004-09-17

Total Pages: 312

ISBN-13: 9781578394517

Core Skills for Nurse Managers As of June 20, 2014, contact hours for nurses are no longer available with this product. This toolkit will help you develop your leadership and management skills. The current staffing crisis may be forcing you to hire and promote staff nurses into managerial positions for which they are unprepared. Many hospitals' new nurse manager orientation programs are having to scale back and are becoming more and more self-directed. These programs introduce novice managers to colleagues and organizational policies and procedures, but leave little time for you to teach them the essential foundation supervisory/leadership skills every mid-level manager needs to succeed. To combat these challenges turn to this complete, ready-to-use, and effective program that equips new nurse managers--and experienced nurse managers who may have missed out--with a foundation of leadership skills they need to succeed."Core Skills for Nurse Managers""" includes: A CD-ROM packed with customizable tools and PowerPoint presentationsassociated with each management skill. Nurse Managers will benefit from interview questions, orientation schedules and check-offs, preceptor program policies, disciplinary action templates, and recognition memo templates. It also contains Excel spreadsheets that make assessing staff competencies, delegating tasks, and tracking short- and long-term goals effortless. A set of 6 audio CDsthat will motivate and inspire nurse managers through case scenarios, tips, and best practices. Learners can pop them into their car, computer--wherever--and learn from case scenarios, tips, and best practices that will motivate and inspire them to step up to the new and exciting challenges their job offers. A laminated card--"The top 10 things every nurse manager should remember" "Core Skills for Nurse Managers" will have an immediate positive impact on a nurse manager's career development--as well as his or her organization. Right out of the box, this multimedia toolkit will teach managers to be more than "just a manager"--they will lead, encourage, and inspire. Designed specifically for directors of nursing, VPs of nursing, chief nursing officers, directors of education, and nurse managers, the training toolkit allows you to build upon your leadership and management development without taking valuable time away from patients and staff.This core training toolkit covers the most integral management and leadership skills. Each chapter doubles as a training module and features learning objectives, real-life case scenarios and a quiz at the end. The manual also offers practical, user-friendly advice on running a leadership skills training program for frontline staff, and the critical chapter, "The first 100 days in your new role as a nurse manager."This training manual can be used not 1--but 2 ways! This invaluable training toolkit will help your nurse managers develop their leadership and management skills without taking valuable time away from patients and staff. You can reproduce the chapters and give them to your nurse managers as self-directed learning activities. This allows you and your nurse managers tremendous flexibility. You can also use the toolkit in a classroom setting. Each chapter comes with a ready-to-use PowerPoint presentation on CD-ROM that you can use for group learning! Nurse managers are your organization's most valuable resource. Encourage and inspire exceptional leaders with "Core Skills for Nurse Managers: A Training Toolkit" and develop this precious resource to guarantee future success for all.Learning Objectives: Upon completion of this activity, participants should be able to: Define leadership Identify five characteristics of a effective leader Define coaching and compare it to leadership Discuss four ways to motivate employees Describe three reasons communication fails List five ways you can improve communication with staff Name five ways to manage time more efficiently List five essentials for effective delegation Identify three common sources of conflict for the nurse manager List five elements that help to minimize conflict List three objectives of the interview Identify five types of interview questions Review 10 ways to better manage emotions and de-escalate situations Describe a model for assertive communications List three questions to ask yourself before confronting a disciplinary issue List five questions to consider before deciding to terminate an employee List four purposes of an orientation program Describe three characteristics of an effective preceptor Identify three scenarios that would require evaluation of an employee's competencies Identify three dimensions of competencies List three changes you can implement to improve the effectiveness of the evaluation process Describe the relationship of goals to the performance review List at least three risk-management pointers that ensure a well-documented record Identify at least three ways to help staff improve their documentation Table of Contents: Chapter 1: Successful orientation of the newly hired manager Chapter 2: A new nurse manager's 'first 100 days in office' Chapter 3: Leadership Chapter 4: Coaching Chapter 5: Communication Chapter 6: Time management and delegation Chapter 7: Conflict management Chapter 8: Interviewing and hiring Chapter 9: Dealing with difficult or disruptive behaviors Chapter 10: The disciplinary process and terminations Chapter 11: New employee orientation and training Chapter 12: Assessing competencies Chapter 13: Performance evaluations Chapter 14: The manager's accountability for documentation in the medical record