Fierce Conversations (Revised and Updated)

Fierce Conversations (Revised and Updated)

Author: Susan Scott

Publisher: Penguin

Published: 2004-01-06

Total Pages: 324

ISBN-13: 9780425193372

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Fully revised and updated—the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time. The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message across—and get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to: • Overcome barriers to meaningful communication • Expand and enrich relationships with colleagues, friends, and family • Increase clarity and improve understanding • Handle strong emotions—on both sides of the table • Connect with colleagues, customers and family at a deep level Includes a Foreword by Ken Blanchard, the bestselling co-author of The One Minute Manager


Edgy Conversations

Edgy Conversations

Author: Dan Waldschmidt

Publisher: Made For Success Publishing

Published: 2014-05

Total Pages: 179

ISBN-13: 9781641465373

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"Everything you think you know about success is wrong! Set Goals. Work Hard. Be Persistent. That's the typical success advice you can probably repeat in your sleep. The type of advice that doesn't seem to work for you -- or anyone you know, for that matter." You work your butt off, but at the end of the day, you're no closer to success than you were yesterday. The ugly truth is that it's not what you're doing that is holding you back. It's who you are. It's the baggage between your ears that keeps you from achieving your dreams and goals. That's why Dan Waldschmidt is changing the conversation about success. It's why you need to have an EDGY conversation. EDGY Conversations is a gut-wrenchingly honest, no-holds-barred discussion about what it takes to be success today. It's based on the stories of 1,000 ordinary people in business, math, politics, sports and science who achieved mind-blowing feats of extraordinary greatness. EDGY is how ordinary people become extraordinary. EDGY is how a master chef, a World War II veteran, a 15-year-old girl, a homeless retired paramedic, an Australian potato farmer and a shoe executive became amazing, did the unthinkable and forever changed their corner of the world. And EDGY is how you can achieve outrageous success, regardless of who or where you are in life right now. You don't need another book on success. You just need to be more EDGY. Let's talk about it.


100 Conversations for Career Success

100 Conversations for Career Success

Author: Laura M. Labovich

Publisher: Learning Express (NY)

Published: 2012

Total Pages: 0

ISBN-13: 9781576859056

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This book helps job seekers manage their day-to-day search and professional networking in-person and online. Job seekers who need this book know they should reach out to business contacts and connect on social media, but don't know how. Scripts and templates teach what to say when contacting people during job searches and showcase various approaches, including details about how to connect in person and via phone, email, and social media sites.


Six Conversations

Six Conversations

Author: Steve King

Publisher: iUniverse

Published: 2015-05-04

Total Pages: 77

ISBN-13: 1491758163

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Whether youre a new or seasoned manager, youve probably been overwhelmed by unspoken employee expectations and human resources processes. It can be easy to ignore doing what you actually need to do as a manager to develop employees and keep the best ones. In this guidebook to managerial success, youll learn how to answer six simple questions employees care about the most: What is expected of me? What and how should I develop? How am I doing? How did I do? How will I be rewarded? What is next for me? While you may be blessed or cursed by a system that requires written goals, documented development plans, performance ratings, compensation rationalization, assessments of flight risks, and so on, you cannot let the performance process drive these critical conversations. Instead, let the conversations drive the performance process. Take a giant leap forward toward improving productivity and morale at your organization. It starts with Six Conversations.


The Four Conversations

The Four Conversations

Author: Jeffrey D. Ford

Publisher: Berrett-Koehler Publishers

Published: 2009-08-10

Total Pages: 283

ISBN-13: 1609944550

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Talk is powerful. Engaging in the right conversation at the right time is key to both personal and organizational success. And it isn’t just ‘difficult’ conversations that matter. The Four Conversations clearly demonstrates it is the everyday dialogue we have with one another that is critical. Armed with a solid body of research and their own first-hand observations, Jeffrey and Laurie Ford identify four types of conversations that every one of us must use to get things done: initiative conversations to introduce something new; understanding conversations to help people relate to new ideas or processes; performance conversations to request specific actions and results; and closure conversations to complete work and give people a sense of accomplishment . They identify the specific elements that make each of these conversations successful and show how they can be put together in different ways to achieve different objectives. The Four Conversations demonstrates how to use the right conversation at the right time—planning and starting each one well, and finishing every conversation effectively—to produce the results we want and the improved productivity our organizations need. And through dozens of personal stories and sample dialogues, the authors illustrate how real people in real situations have used the four conversations, either alone or in combination, to more effectively combat common workplace problems and lay the foundations for enduring success: stronger relationships, better buy-in, and a greater feeling of personal and professional achievement for everyone.


Fierce Leadership

Fierce Leadership

Author: Susan Scott

Publisher: Currency

Published: 2011-01-11

Total Pages: 338

ISBN-13: 038552904X

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From the author of the acclaimed book Fierce Conversations comes the antidote to some of the most wrongheaded practices of business today. · “Provide anonymous feedback.” · “Hire smart people.” · “Hold people accountable.” These are all sound, business practices, right? Not so fast, says leadership visionary and bestselling author Susan Scott. In fact, these mantras — despite being long-accepted and adopted by business leaders everywhere — are completely wrongheaded. Worse, they are costing companies billions of dollars, driving away valuable employees and profitable customers, limiting performance, and stalling careers. Yet they are so deeply ingrained in organizational cultures that no one has questioned them. Until now. In Fierce Leadership, Scott teaches us how to spot the worst “best” practices in our organizations using a technique she calls “squid eye”–the ability to see the “tells” or signs that we have fallen prey to disastrous behaviors by knowing what to look for. Only then, she says, can we apply the antidote.. Informed by over a decade of conversations with Fortune 500 executives, this book is that antidote. With fierce new approaches to everything from employee feedback to corporate diversity to customer relations, Scott offers fresh and surprising alternatives to six of the so-called “best” practices permeating today’s businesses. This refreshingly candid book is a must-read for any manager or leader at any level who is ready to take a long hard look at what trouble might be lurking in their organization - and do something about it.


Better Conversations

Better Conversations

Author: Jim Knight

Publisher: Corwin Press

Published: 2015-10-01

Total Pages: 168

ISBN-13: 1506336701

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Check out The Better Conversations trailer: https://youtu.be/y3FrWTXC8Uw "I thought I knew how to have a conversation; I’ve had millions of them. Some were good, others not so much so. But I want to have GREAT conversations, and Jim Knight has taught me how. The proof is in: better conversations are possible and the results are worth the investment." --DOUGLAS FISHER Coauthor of Rigorous Reading and Unstoppable Learning Because conversation is the lifeblood of any school You don’t want this book—you need this book. Why this confident claim? Think about how many times you’ve walked away from school conversations, sensing they could be more productive, but at a loss for how to improve them. Enter instructional coaching expert Jim Knight, who in Better Conversations honors our capacity for improving our schools by improving our communication. Asserting that our schools are only as good as the conversations within them, Jim shows us how to adopt the habits essential to transforming the quality of our dialogues. As coaches, as administrators, as teachers, it’s time to thrive. Learn how to: Coach ourselves and each other to become better communicators Listen with empathy Find common ground Build Trust Our students’ academic, social, and emotional growth depends upon our doing this hard work. It’s time to roll up our sleeves, open our minds, and dare to change for the better of the students we serve. You can get started now with Better Conversations and the accompanying Reflection Guide to Better Conversations.


Coaching Conversations

Coaching Conversations

Author: Linda M. Gross Cheliotes

Publisher: Corwin Press

Published: 2018-04-13

Total Pages: 121

ISBN-13: 154431969X

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Focus the power of your collaborative school community with powerful coaching conversations! Effective coaching conversations are powerful tools to rally your school-community stakeholders to work collaboratively toward transformation, and, ultimately, share in success. The Second Edition of this best-selling handbook includes new neuroscientific research that demonstrates the potential for change in schools and expands the approach to cover teacher/student interaction. In addition to learning techniques to engage and motivate, readers will also discover how to: Develop relational trust within the school to heighten personal growth and learning Utilize the power of committed listening, intentional conversations, and nonjudgmental feedback Create positive changes in how people think and interact


Crucial Conversations: Tools for Talking When Stakes are High, Third Edition

Crucial Conversations: Tools for Talking When Stakes are High, Third Edition

Author: Joseph Grenny

Publisher: McGraw Hill Professional

Published: 2021-10-26

Total Pages: 332

ISBN-13: 1260474194

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Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.


Successful Difficult Conversations in School

Successful Difficult Conversations in School

Author: Sonia Gill

Publisher: John Catt Educational

Published: 2019-09-03

Total Pages: 178

ISBN-13: 9781911382522

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Holding difficult conversations well is the key to successful leadership in schools - this book is for both experienced and new leaders.