Consumer Survival Kit
Author:
Publisher: Praeger Publishers
Published: 1975
Total Pages: 302
ISBN-13: 9780275638306
DOWNLOAD EBOOKRead and Download eBook Full
Author:
Publisher: Praeger Publishers
Published: 1975
Total Pages: 302
ISBN-13: 9780275638306
DOWNLOAD EBOOKAuthor: Maryland Center for Public Broadcasting
Publisher:
Published: 1975
Total Pages:
ISBN-13:
DOWNLOAD EBOOKAuthor: California. Department of Consumer Affairs
Publisher:
Published: 1974
Total Pages:
ISBN-13:
DOWNLOAD EBOOKAuthor: Richard George
Publisher: Little Brown
Published: 1978-01-01
Total Pages: 345
ISBN-13: 9780316307178
DOWNLOAD EBOOKAuthor: Clark Howard
Publisher:
Published: 1995
Total Pages: 192
ISBN-13: 9781563522000
DOWNLOAD EBOOKThis enlarged edition of the bestselling consumer guide points readers to safer, smarter purchases and investments across the nation. Whether consumers are choosing a 401(k) plan, buying a used car or home, obtaining a credit report, or hoping to avoid a ripoff, this lively workbook is a true survival kit for anyone insisting on real value for the money.
Author: Richard Gallagher
Publisher: AMACOM
Published: 2013-03-20
Total Pages: 209
ISBN-13: 0814431844
DOWNLOAD EBOOKIssues with customers can send even the most seasoned service professionals into red alert. Discover how to effectively communicate your way out of any difficult spot. By providing clear techniques, behavioral science insights, case studies, situation-specific advice, and actionable practice exercises, workplace communication expert Richard Gallagher has created a resource that can help anyone master the delicate art of communication. In The?Customer Service Survival Kit, you’ll find tangible tips and tricks to help you discover: how to lean into criticism, how to avoid trigger phrases that can make bad situations worse, the secret to helping people feel heard, how to safely deliver bad news, and how to become immune to intimidation--among many other skills. The Customer Service Survival Kit recognizes that the worst customer situations demand more of front-line employees than good intentions and the right attitude. With the help of these valuable insights, lessons, and indispensable problem-solving tools, your organization holds the key to radically improving its customer service reputation.
Author: Belinda Silbert
Publisher: Juta and Company Ltd
Published: 2010-09
Total Pages: 256
ISBN-13: 9781770130098
DOWNLOAD EBOOKMs. Silbert, who is a rabbi, opera singer and psychic, brings her unique outlook to the one subject which confronts and enthralls us all: the hereafter.
Author:
Publisher:
Published: 1991
Total Pages: 84
ISBN-13: 9780646053257
DOWNLOAD EBOOKAuthor: Maryland Center for Public Broadcasting
Publisher:
Published: 1976
Total Pages: 24
ISBN-13:
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