Computer Reservation Systems
Computer Reservation Systems

Author: United States. Congress. Senate. Committee on Commerce, Science, and Transportation. Subcommittee on Aviation

Publisher:

Published: 1985

Total Pages: 152

ISBN-13:

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Encyclopedia of Tourism
Encyclopedia of Tourism

Author: Jafar Jafari

Publisher: Routledge

Published: 2002-09-11

Total Pages: 717

ISBN-13: 1134735324

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In fewer than three hundred years tourism has become a global service industry of great economic, cultural and political importance. Published to critical acclaim, the Encyclopedia of Tourism - now available as a Routledge World Reference title - is the definitive one-volume reference source to this challenging multisectoral industry and multi disciplinary field of study. Comprising over one thousand entries, this volume has been written by an international team of contributors to provide a comprehensive guide to both the manifest and hidden dimensions of tourism. It explores the wide range of definitions, concepts, perspectives and institutions and includes: comprehensive coverage of key issues and concepts definitions of all terms and acronyms entries on the significant institutions, associations and journals in the field country-specific tourism profiles, from Greece to Japan and Kenya to Peru thorough analysis of the trends and patterns of tourism development and growth. The extensive cross-referencing and comprehensive index will assist the reader in making links between the diverse aspects of tourism studies, and the suggestions for further reading are invaluable.

Information Technology
Information Technology

Author: U S Government Accountability Office (G

Publisher: BiblioGov

Published: 2013-06

Total Pages: 30

ISBN-13: 9781289015763

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GAO discussed the Department of Transportation's (DOT) recent report on the potential anticompetitive effects of airline-owned computerized reservation systems. GAO found that: (1) airline deregulation increased the importance of such systems by making it easier for travel agents to find the service best suited to passenger needs; (2) the market share of each system varied from city to city, depending on the location of vendor-airline hubs; (3) vendors received booking fees from airlines for each flight segment and subscription fees from travel agents, while travel agents charged the airlines a commission for each flight booked; (4) vendor airlines could sell more tickets and earn substantial incremental revenues; and (5) most vendors adopted minimum-use and liquidated-damage clauses in their system contracts due to federal regulatory provisions that limited contract terms and barred vendors from prohibiting use of another vendor's system. GAO also found that: (1) airlines continued to generate substantial incremental revenues even after implementation of the federal rules; (2) while the booking fees of the major systems were double their costs, travel agent subscriptions totaled 66 to 85 percent of system costs; (3) booking fees which exceed costs, and incremental revenues cause revenue transfers which give the vendor airlines an artificial competitive advantage, limit competition, and contribute to high profit rates; and (4) some contract provisions discourage travel agents from switching vendors, reduce competition, and perpetuate revenue transfers. GAO believes that DOT needs to: (1) ensure that the anticompetitive effects of airline system ownership do not nullify airline deregulation benefits; and (2) review airline divestiture of systems, establishment of an industry-wide consortium to operate a common system, restrictions on booking fees, and changes in vendor contracts as remedies for the anticompetitive features of the system industry.