Communication Problems in the Family Business

Communication Problems in the Family Business

Author: Stephanie Olbrich

Publisher: GRIN Verlag

Published: 2010-12

Total Pages: 65

ISBN-13: 3640780965

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Essay from the year 2010 in the subject Business economics - Marketing, Corporate Communication, CRM, Market Research, Social Media, grade: A (1,3), Pfeiffer University, Charlotte Campus, course: Business Communication, language: English, abstract: For family businesses, effective communication is an even more integral factor for successful business operations due to the peculiarity that personal (family) emotions frequently interfere with business decisions. Family businesses often have to struggle with conflicts among members of the organization, low managerial abilities, interfered daily business activities, and customer relationships that suffer from the lack of structure and poor communication. The research provided in this paper shows that small family businesses face similar problems, whereas effective communication is the most frequently mentioned issue regarding the need for improvement in family businesses. This paper considers the importance of common expectations and values to guide family members, thereby eliminating areas for dispute. Other important findings are that leadership training and structured responsibilities (clear work roles) make the management more congruent and improve managerial communication; well-managed employees, who have direction and know about priorities, affect business activities positively; and that a professional appearance of the family business has a positive impact on customer relationships. The conclusion presented at the end of this document states that once the family business has successfully implemented an effective organizational and information communication scheme that includes emphasis on family values, then the business will be able to make use of the particular advantages a family business can have.


Communication Problems in the Family Business

Communication Problems in the Family Business

Author: Stephanie Olbrich

Publisher: GRIN Verlag

Published: 2010-12-17

Total Pages: 31

ISBN-13: 364078099X

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Essay from the year 2010 in the subject Business economics - Offline Marketing and Online Marketing, grade: A (1,3), Pfeiffer University, Charlotte Campus, course: Business Communication, language: English, abstract: For family businesses, effective communication is an even more integral factor for successful business operations due to the peculiarity that personal (family) emotions frequently interfere with business decisions. Family businesses often have to struggle with conflicts among members of the organization, low managerial abilities, interfered daily business activities, and customer relationships that suffer from the lack of structure and poor communication. The research provided in this paper shows that small family businesses face similar problems, whereas effective communication is the most frequently mentioned issue regarding the need for improvement in family businesses. This paper considers the importance of common expectations and values to guide family members, thereby eliminating areas for dispute. Other important findings are that leadership training and structured responsibilities (clear work roles) make the management more congruent and improve managerial communication; well-managed employees, who have direction and know about priorities, affect business activities positively; and that a professional appearance of the family business has a positive impact on customer relationships. The conclusion presented at the end of this document states that once the family business has successfully implemented an effective organizational and information communication scheme that includes emphasis on family values, then the business will be able to make use of the particular advantages a family business can have.


Managing Conflict in the Family Business

Managing Conflict in the Family Business

Author: K. Rhodes

Publisher: Springer

Published: 2013-04-29

Total Pages: 130

ISBN-13: 113732130X

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Family Business Conflict Archetypes, Frames, Roles, and Tactics are discussed in this book with a view toward educating readers to the common conflict cycles that family businesses encounter. More specifically the book will address twelve conflicts that are common in family owned businesses, how to spot them and how to resolve them.


Family Communication

Family Communication

Author: Kathleen M. Galvin

Publisher: Routledge

Published: 2018-08-06

Total Pages: 615

ISBN-13: 1351857347

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Family Communication: Cohesion and Change encourages students to think critically about family interaction patterns and to analyze them using a variety of communication theories. Using a framework of family functions, current research, and first-person narratives, this text emphasizes the diversity of today's families in structure, ethnic patterns, gender socialization, and developmental experiences. New for the tenth edition are expanded pedagogical features to improve learning and retention, as well as updates on current theory and research integrated throughout the chapters for timely analysis and discussion. Cases and research featured in each chapter provide examples of concepts and themes, and a companion website offers expanded resources for instructors and students. On the book's companion website, www.routledge.com/cw/galvin, intstructors will find a full suite of online resources to help build their courses and engage their students, as well as an author video introducing the new edition: Course Materials Syllabi & Suggested Calendars Course Projects & Paper Examples Essay Assignments Test/Quiz Questions and Answer Keys Case Studies in Family Communication Family Communication Film and Television Examples Family Communication in Literature Examples Chapter Outlines Detailed Outlines Discussion Questions Case Study Questions Sample Chapter Activities Chapter PowerPoint Slides


Dirty Little Secrets of Family Business

Dirty Little Secrets of Family Business

Author: Henry Hutcheson

Publisher:

Published: 2014-08-01

Total Pages: 206

ISBN-13: 9781941870006

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Why are family businesses so challenging? Family is about unconditional love, and business is about profit. Dirty little secret: these two goals do not always align. This book explains that family businesses, like relatives, come in many shapes and sizes. Surprising statistic: More than 66 percent of all family businesses don't succeed to the next generation. This book uncovers the dirty little secrets of family business, and then offers some effective strategies for keeping communication open and dealing with difficult problems that may arise. Most family businesses begin with a single founder, who either saw an opportunity or simply took action to make ends meet. Maybe it was both. However, this can quickly turn into a husband-and-wife team, or two brothers or sisters. Many family businesses are owned and run by women, who have the additional burden and conflict of being "mom" and the chief emotional support for the family. Then the next generation comes along, grows up among the hustle and bustle of their parents trying to build a business, helps out where possible, and one day finds that they are working in their parent's business. Then the kids get married and bring in-laws into the business. Trusted and capable non-family employees are picked up along the way. Ultimately, communication is the key to success for any family business and the book delves into how to achieve that on a consistent basis.


Dealing with the Elephant in the Room

Dealing with the Elephant in the Room

Author: Dr. Mike Bechtle

Publisher: Revell

Published: 2017-05-16

Total Pages: 236

ISBN-13: 1493410768

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Most people want to avoid tough conversations. Whether it's with a spouse, a friend, a boss, a coworker, or a child, tough conversations create high anxiety--and often lingering resentments. Communication expert Dr. Mike Bechtle offers practical help. He equips readers with the skills they need in order to handle conflict with the important people in their lives. Readers learn to be better prepared for hard conversations by learning to listen, to give and receive genuine feedback, and to saturate relationships with kindness. With the right skills and tools, anyone can feel more confident handling the elephant in the room and other conversational quicksand.


You're Not Listening

You're Not Listening

Author: Kate Murphy

Publisher: Celadon Books

Published: 2020-01-07

Total Pages: 304

ISBN-13: 1250297206

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When was the last time you listened to someone, or someone really listened to you? "If you’re like most people, you don’t listen as often or as well as you’d like. There’s no one better qualified than a talented journalist to introduce you to the right mindset and skillset—and this book does it with science and humor." -Adam Grant, #1 New York Times bestselling author of Originals and Give and Take **Hand picked by Malcolm Gladwell, Adam Grant, Susan Cain, and Daniel Pink for Next Big Ideas Club** "An essential book for our times." -Lori Gottlieb, New York Times bestselling author of Maybe You Should Talk to Someone At work, we’re taught to lead the conversation. On social media, we shape our personal narratives. At parties, we talk over one another. So do our politicians. We’re not listening. And no one is listening to us. Despite living in a world where technology allows constant digital communication and opportunities to connect, it seems no one is really listening or even knows how. And it’s making us lonelier, more isolated, and less tolerant than ever before. A listener by trade, New York Times contributor Kate Murphy wanted to know how we got here. In this always illuminating and often humorous deep dive, Murphy explains why we’re not listening, what it’s doing to us, and how we can reverse the trend. She makes accessible the psychology, neuroscience, and sociology of listening while also introducing us to some of the best listeners out there (including a CIA agent, focus group moderator, bartender, radio producer, and top furniture salesman). Equal parts cultural observation, scientific exploration, and rousing call to action that's full of practical advice, You're Not Listening is to listening what Susan Cain's Quiet was to introversion. It’s time to stop talking and start listening.


Interdependent Wealth

Interdependent Wealth

Author: Steve Legler

Publisher:

Published: 2019-06-14

Total Pages: 194

ISBN-13: 9781097309092

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In 2014, as SHIFT your Family Business came out, Steve began hearing about Bowen Family System's Theory, and that it could be useful when working with business families and families of wealth. Curious, he searched for THE book to explain how and why this was true.Unable to find that book, he embarked instead on learning first hand, through Bowen Systems training programs. Five years later, he has written the book he sought in vain. His goal is to help enterprising family leaders and their successors develop a shared vision to sustain their wealth and legacy beyond the next generation.They say the best way to learn something is to teach it to someone else. In many ways teaching is a better forum for this material, because with a teacher-student relationship, there is give and take, so you can quickly adjust when you notice that you are not coming across the way you hoped. Writing a book is less forgiving, so the challenge is bigger, but I'm up for it.The other reason that now is the time for this book is that while I am by no means a BFST expert, I am at a point where I have learned quite a bit, yet I still remember what it's like to be brand new at this. I remember what it was like to read Murray Bowen's words and shake my head and wonder, and then think I understood, and then realize I still didn't get it. I remember what it was like to say "wow" after hearing faculty members explain things. I'll try to share those important stories when they are useful to understanding the material.I come from a business family and married into another business family, and I've learned about serving business families and had my calling here. I immersed myself in courses and training programs in coaching, mediation and facilitation, and then leapt into the deep end of Bowen Family Systems Theory training in 2014 for four years. I am not afraid to offer my opinion.This is not a book by a BFST expert, and it is not a "how to" book by any stretch of the imagination. If people read it and feel like they learned something useful, I will consider it a job well done.